i popped in briefly to see if they had something I was looking for. They didn't but my needs were…read morespecific and unusual so no minus stars for that. I've been on the prowl for this item for a while so... Nice folks there and I gather some or all of the staff is family. The quality of the furniture on display looked to be good and certainly stylish. This is not one of those high-end crazy expensive places where only the elite shop. What I saw is the sort of furniture that would fit nicely in any average middle class or young couple's place. Nice. Sturdy. Affordable. just the sort of store I would be patronizing. They are in a very easy to get to area right at 217 and hwy 99. North side of 99 just west of 217.

We traveled from Boring to Tigard to look at bedroom furniture for our home at Broadway furniture…read more We arrived and parked in the parking lot. BOTH disabled parking spots (we have a permit) were blocked by a food truck. We were able to maneuver to get in with a wheelchair and let the salesperson know it was probably not legal to allow disabled parking spots near the door to be blocked. Reese, the salesperson said he understood and that it would be moved. We looked at bedroom furniture sets and discovered the custom made furniture that can be painted any color a customer chooses according to Reese. We liked the look but had one more store to look at before making a decision. After looking elsewhere we called Reese later that day (his phone # was now in our contacts as we were very serious about making a purchase) and spoke with him on the phone about the custom furniture. He sent us some photos of the different pieces. My wife replied by text and asked for more information....NOTHING! She texted him again and asked for more information....NOTHING! No text, no call....NOTHING! Two days later, we texted Reese and asked him to have the owner, Trent, call us. NO call. The next day, I called, got voicemail and asked Trent to call me that I had a concern I wanted to discuss. NON return call! It appears when you are at Broadway Furniture they pay attention to you, attempt to sell you furniture and are very responsive. IF you try to contact them for more information, to ask a question, or file a complaint, they ghost you and don't seem to care about you as a potential customer. Following the bad experience with Broadway Furniture, we called NW Furniture Mfg., the company that Reese had showed us their high quality furniture that we wanted to buy. NW Furniture Mfg. gave us the names of two other stores that can order custom furniture in the Portland area. We contacted one of those furniture stores, were encouraged by the salespersons professionalism and so we drove to that store. We looked at custom pieces and placed an order for a $10,000.00 bedroom set!!! (see receipt) Hopefully, next time someone asks for additional information on a product, Broadway Furniture will respond to the customer and save the sale and their reputation. Or maybe better yet, find another store who will treat you as a valued customer!

The customer service was excellent. They have a very good selection with plenty of fabric options…read more Was also impressed with the value. We purchased a large sectional

I was in here last year and had a nice chat with the gentlemen that were there at the time, so I…read moremade a note to myself to come back some day. Came back today and wandered around for a minute. As I was approaching the two men there, the one guy was making a harsh judgment about someone's financial situation. It was gross, insensitive, and within earshot of a customer. Not a good look guys.

Though this place has gone out of business, I hope they reopen soon. The owner, Josh, is so…read morewholesome and has AMAZING inventory. The amount of variety offered from all of the builders is impressive. We were able to purchase a table before they closed their doors and it was a great value!

Very nice staff, incredibly well-built custom non-factory-made furniture. Long lead times are the…read moredrawback on custom orders, unless you find something on the floor that works for you. Not what we were looking for today, but definitely keeping this place in mind for future.

The quality of the Flexsteel brand and the fact it is made in America made me very satisfied with…read moremy choices. I was happy with the pricing and thankful for the courtesy shown to me. The showroom is lovely and they went the extra mile to help me choose the best option for my small scale rooms. Janie was very helpful and followed up to clarify some of my confusion. At a very difficult time in my life, with health issues, Janie was kind and professional.

EDIT: Key Home Furnishings has now picked up this custom, "non-refundable" recliner purchased last…read moreOctober and refunded my full purchase price. I've updated my rating of the store. I won't be back, but glad they finally listened. Buyer beware, please! I am sorry to have to detail a customer service nightmare unfolding. This store appears to be a great place, with helpful associates and a decent selection. My experience has proven that after you've made your purchase, if there are problems, you won't be treated fairly or with respect as a customer. I have many years' experience in the past as a co-owner of a respected upholstery cleaning company and I am familiar with upholstery construction and how various fabrics hold up over time. I bought a Flexsteel recliner in August 2025 after many hours of consideration for the brand choice and especially the fabric. My sales rep seemed helpful and kind as I asked about the most durable fabric I could choose. I settled on my choice after that discussion and was told I'd made a good choice for my concern of durability. He had also mentioned in passing that some fabrics in the past from Flexsteel hadn't been durable enough and had been pulled from the lineup. I was told these recliners will last 30 years. The recliner arrived in October. Shortly after, I started seeing significant issues. 1) The chair squeaks and groans loudly when returning to a seated position; 2) the fabric started pilling heavily after only a few weeks in my home; 3) the batting is insufficient--this was confirmed by their 3rd-party repair service man who inspected the recliner in my home; 4) the interior of the piece reveals very shoddy workmanship, with stuffing coming out of unfinished seams, missing staples and lining fabric not attached where it should have been; 5) the right armrest fabric is noticeably crooked and their customer service rep insisted I try to work the fabric into place myself, which is impossible to do--I've tried. The repair man did not have tools when he entered my home and I thought he was there to assess, not actually do the repairs. He agreed there was insufficient batting in the recliner. I told him that if they are going to insist that I use a pill shaver to remove the pills every couple of weeks for the duration of owning this piece, and if I would have to accept the extra piece of 3rd-party batting he said he could stuff into the back rest (with nothing to be done, apparently, for the seat and footrest) I was not interested in keeping it and would ask for a refund of my purchase price. This recliner has failed the most basic of standards for a piece of any quality. I could have spent at least 6 times less on a disposable piece of furniture from Costco instead. Worst, I was now told by Barbara in customer service at Key Home that I have refused the rep's help and that therefore my warranty case is closed. I am now looking at taking this issue and my many photos (with metadata) and documentation to small claims court. I recommend, of course, that you shop elsewhere.

My husband and I bought a new bedroom set at Jr furniture . We had the best experience there . The…read morestore manager Peni Flores was absolutely amazing ! She went above and beyond in every way to meet our needs . We recommend this store to anyone looking for excellent service and well made furniture . She even had it delivered to us for an added bonus . Thank you to everyone at Jr for making this purchase successful! We will definitely come back ! Sincerely Jill and Julio Jimenez

I spent nearly $5,000 on a sectional in March and within a week a piece of it broke. I have been…read morecalling over and over, speaking with Yvonne who had one excuse after another. The repair man was out on a family emergency, she didn't know when he was going to be back, she is ordering the parts and will call me back to schedule. Well, I'm still waiting so called again. I spoke to Cyress, who said he is the manager, who was immediately rude and asked me if I sent an email this morning. I said no. He laughed and asked how I could have called about needing a repair when their process is to have the customer send an email. I told him I felt like I was being pushed off and he said I needed to call tomorrow and talk to Yvonne. I said I have been getting the run around so is there somebody else I can speak to. He said no, you should have sent an email. I said, ok I'm recording this conversation and he hung up and me and now refuses to answer. What a horrible way to treat your customers, especially when they dropped that kind of money in your store!

Such great service from Jordan, who knows the inventory and helped me find exactly what I needed…read more Good quality furnishings and I always walk out with more than I intended to buy, but for far less than I'd pay elsewhere.

Great prices - especially on lightly used furnishings. Yelp…read morehas a Checkin coupon - $50 off $250+ purchase They had some 'unusual' pieces here, so if you're eclectic you might find a treasure. Lots of inexpensive artwork. We didnt find what we were looking for this trip, but if I was looking to setup an office for a small business this would be my first stop. staff was helpful and friendly. Huge parking area.

Brandon was the best! He made our bed buying experience simple and wonderfu! Great young man...read more

We recently stopped into Ashley Furniture looking for a new couch. From the moment we walked in, it…read morefelt more like stepping onto a used car lot than a furniture store. Salespeople were practically waiting at the door, clearly rotating on who would approach next. It was overwhelming right from the start. Despite the initial discomfort, we actually found a couch we liked. It came in six customizable pieces (for an additional cost), which would allow us to build exactly what we wanted. We spoke with Cesar and explained our preferences. I also asked about upcoming Labor Day promotions, and he said he'd work up a quote and email it to me within the hour. While we waited, we decided to check out another local furniture store for comparison. Two hours later, still no quote--so I called to confirm they had the correct email. I was told they were "very busy," which felt odd since there had only been one other couple in the store during our visit. I was promised the quote would be sent by the end of the day (7 PM). We ended up liking another couch at the other store, but before making a final decision, we returned to Ashley to compare one last time. Again, we were intercepted by the rotating sales team until they realized we had already worked with Cesar, who was available but still hadn't sent the quote. We were the only customers in the store for the first 5 minutes. By this point, it started to feel like numbers were being shuffled to make it look like a deal. I asked a different employee about delivery and installation, and was told it would be $119-$159. When I finally received the quote, the pieces were discounted, but the delivery charge was $229, a $359 protection plan was added without discussion, and the configuration wasn't even what we requested (which I understand--mistakes happen). I emailed back with questions, and while Cesar did "honor" the lower delivery fee we were told, it was still on the higher end. From the start, the entire experience felt less than transparent. Even though we genuinely liked the couch, the service made me uneasy. When you're spending nearly $4,000 on furniture, you want to feel confident in both the product and the people you're buying it from. Unfortunately, that just wasn't the case here.

Great place for all kinds of things. Really enjoy going there when I'm in the area. Just got some…read more1985 transformers.

Steve and I just stumbled across the building for this vintage mall that is located right in…read moredowntown Tigard while waking to a brewery. This place is really cool as yes... it is highly vintage oriented merchandise but we noticed more artsy and crafty items that were for sale too that were amazingly cool. So that added a further unique spin to this place. Also there was a plant vendor too that sold lots of different kind of little cactuses in various colored shades which further enhanced this place. I saw things of a vintage nature I liked... which were mainly old action figures... that was a lot of fun to browse through checking out all of those!

Super Cute little place! Lots and lots to look at. We were stoked to have found the very specific…read morepottery we had been looking for. Fair prices and parking.

Got a lot of great stuff. I would see why someone could feel stereotyped because I Lowkey did feel…read morelike I was being followed around, but the lady working was pretty chill and nice.

Bought a Stressless recliner from Paul Schatz for $2991, waited 3 months for it to arrive and it's…read moreHARD AS A BOARD and my butt goes numb after sitting in it for any length of time. The arch support is NOT enough either. Complete waste of way too much money! Paul Schatz return is 45% = $1310.18 RESTOCKING FEE. Paul Schatz's excuse for their PREDITORY return policy is because they're "a high end furniture store". Being a high end furniture store doesn't give you the right to rip people off with a ridiculous restocking fee! How is this legal?! They claim it cost a lot of money to clean a chair.... I've had my chairs professionally cleaned a few times and it was less than $100; it doesn't cost over $1300 to clean a chair!!

We regret our second experience with Schatz. Our first experience was during early Covid, the…read morefires and lockdown. Our salesperson, Bob was fantastic. He helped us select barstools, fabric to coordinate recovering our dining chairs, a stickley chair, a Stressless chair, an ottoman, a coffee table and small table. During all the restrictions and lockdowns and delays he communicated frequently, was flexible and friendly. I would have given a 5 star review. Our recent experience was the opposite. We ordered one chair. Bob has retired and we were stuck with the remaining sales people who never called, never communicated, never followed through, We received multiple promises staff would call back but this never happened. We left countless voicemails asking what the status of our order was with no return. after 11 months wait with no communication from Schatz we received an independent shipping company call trying to schedule delivery. at this point we were fed up and let Schatz know. they have our deposit and that seems to be the end of their customer service. i can not express the stress we have experienced over this one chair. we will never return. buyer beware!