Why I use Big O Tire And Services, Edmond. An example of the…read morekind of service to expect from this owner- operated tire and auto service store, I can best exemplify by recent experience. Four years ago after an oil change on my 145000 mile car, a serious oil leak developed from the oil pressure sensor, which I had them replace. Last week a serious oil leak again occurred at that sensor. Although standard warranty on parts and labor is 1 year or 12000 miles, since this car had less than 2000 miles since repair, owner Ron did the replacement and oil refill for no charge. That's real customer service!!

I received terrible service. First, my appointment was placed on the wrong date and I drove an hour…read moreand half for two tires. Second, my tires were not put on because the tech thought I needed an alignment. Save time and go to Discount Tire!

Very nice owner, even in the midst of LOTS going on. Simply pulled in for a tire pressure check on…read moremy travel trailer before starting the long journey back to Montana. They did it for free, but he was so kind that I bought his lunch! Could definitely use some cleaning up... but good people

he is the filty talking person that i have ever seen very rude lies all the time would not go back…read moreagain even if he beg me too

Unbelievable how fast, professional, courteous and reasonable these guys are. I needed a patch and…read morethe local warehouse club store wouldn't do it. They actually referred me to Tom's. Don't let the small town tire shop vibe fool you - these guys knew exactly what they were doing and had me out the door in 10 minutes flat (or no-longer-flat!). Compare that to all darned day at the big chain tire stores!

I always get my tires repaired here. They are fast and friendly. The prices are reasonable too.read more

The previous owners must have retired. They used to do excellent work. The new folks weren't there…read moretoday so that means poor customer service. I had to ask the oil change tech to see if they could find out where they were. They were picking up a part somewhere. Didn't even let the oil change guys know. Another lady there said she paid $1000 for a repair yesterday and it broke already. Do not go to this place! It's a shame that they are no longer good.

I don't recommend this place to anybody. Both times I've taken my car in, they replaced and charged…read moreme for something I didn't ask for, didn't fix the problem I took it in there to have fixed, and either broke something else or created a new problem. Insulted me over the phone when I asked them to fix the problem and told me I just "didn't understand". No apology. $700 for them to replace my tires that I didn't ask for, and break a couple of the bolts on my wheels and refuse to fix them. Instead they told me it was "safe to drive with 4 out of the 5 bolts" and it "didn't need to be fixed". Ridiculous. Worst place I've EVER taken my vehicle.

If I could rate this place a 0 out 5 I would. Stay away…read morefrom places like these ESPECIALLY if you're a lady. We brought our tire in for a simple patch up and they tried to basically rob us of $300+ and told us our tire couldn't be patched up. We literally drove 10 minutes down the road to a little Hispanic shop called Porritas tire shop and we told them what the take ten guys said to us and they couldn't believe it. They told us these guys lied to us. Porritas tire shop proceeded to fix our tire , patched it up for $15!!!!!!! They told us our tire was completely patchable , those greedy take ten guys just refused to do it and wanted us to buy a completely new tire smh. Do not go here, ever Go to Porritas tire shop down the road , they are transparent, extremely affordable and most importantly - they respect women You guys should be ashamed of yourselves trying to swindle customers like that

I've since found out that $600. is a normal price for a stripped-out bolt on an oil pan and having…read moreto replace the oil pan. And it does take hours to repair. It would have been better for the shop to let us know how long, so we could just leave the car at the shop and return later or the next day. Maybe they had no idea.

I needed air on the inside tires on my dully pickup. They were fast, and professional. Shop super…read moreclean. All the guys were very nice. Highly recommend!!

This will be my new "go to" place…read more I called a week before in regard to having grinding with my rear brakes. I explained that due to my work schedule I really needed to schedule an appointment and they were willing to accommodate for me as this place does take usually make appointments. They really treat customers off a first come, first serve basis. My appointment was on a Friday at 7:30 am, right when they opened. When walking in, I was immediately greeted with kindness and respect. A gentleman took my keys and stated to get comfortable as I did choose to wait for the examination. Roughly 20min later, the same man came back (I truly hate that I cannot remember his name, he is the longest employee there and is also the Manager) and explained that it was both the brake pads and rotors that would need to be replaced on the rear end. I asked if he wouldn't mind allowing me to see the damage first hand. He then took me back to meet the mechanic, Buddy, to explain in depth why he could not rotate the rotors. Buddy then explained that he would be able to have my car completed in 1.5 to 3hrs so I expressed I wouldn't mind waiting for the work to be done. The waiting room is large, and you could actually say that there are three waiting areas. The large waiting room that you walk into, a back waiting room that is enclosed, and a waiting area between the two with two tables and chairs. Their bathrooms are nice a clean and there are vending machines for snacks and drinks. Also, they are kind enough to have fresh brewed coffee at all times for guests and their employees. The best I can explain this business for anyone is a bus station. People are constantly coming and going for quick repairs and needs. But the key takeaway is that EVERY single person were treated the same, with kindness and respect. This place truly isn't there to "make money" off their customers. Everyone was given the same "deal" and given true estimates for work. There was actually a gentlemen that came in and the Manager explained that the work needed was not something they would be able to look at and recommended a place right around the corner for their needs. I really can't stress enough how wonderful of an experience this business offered and I do mean it when I say, I'll be back and will continue to tell my family and friends to visit them too when needed!

Came in to get two tire sensors replaced. Took two days for them to replace them only for them to…read morethen try and upsell me on a non-needed 3rd sensor. When I came to pick up the vehicle the sensors were still not reading. They apologized greatly and gave me a 3rd sensor for free as well as a $30 discount on the first two sensors.

If you have a luxury or what's considered to be a luxury car they can't help you with much. Tires…read morehad to be ordered 2 weeks in advance and then I was told I can't wait for them to be put on because it will take them 3-4 hours to do. They also can't do alignments on any car other than American made cars. Back to the dealership and Hibdons I go. I was really hoping to give my money to an Oklahoma owned business. :(

Tire light indicated I needed a new sensor. Super fast service. Friendly staff. Priced right.read more

I broke down just half a mile from home and had to have my car towed to Pat's after hours. As a…read moresingle woman, I was worried about the usual stereotypes at mechanic shops, but that wasn't the case here! Dan was really friendly, explained everything clearly, and kept me updated throughout the process. My car was ready by the promised date, and I found out my warranty is nationwide, which was a nice bonus!