I have purchased 50 NIV Bibles for my high school Bible Lit. classes every year for the past 15 years that is a total of $15,000.00. On MANY occasions I have received Bibles with missing chapters etc. This last shipment contained Bibles in which a Bible had 5 1/2 books missing and 2 others had several chapters missing. They would not replace these Bibles and argued it was not their concern. Whaaaat? I ordered the from them and it's not their concern? Their number is 800-727-1309. I need a new publisher, I'm sure they could care less but they've lost my business. read more