Went for removal of a broken tooth. The dentist told me if I didn't get it taken out it would…read morebecome worse and will need emergency surgery ! Duh ! that is what i went in for!! Left with a broken tooth!! Would not recommend this place to anyone!!!

Nice people, but pushy about procedures. Always wanted to pull a tooth!…read moreI saw them on a rotating basis with my periodontist, every six months. Each cleaning and exam always ended with a warning to have a tooth extracted because of some imminent failure of a crown, old filling or a cracked tooth - none of these teeth were causing pain or other problems, but I was warned that I'd soon be calling "in middle of the night" in agony. WRONG. I still have these teeth nearly five years later! I have a new dentist. Two of my teeth have had the old fillings replaced and two teeth are on the "watch and wait' list for possible crowns. Do your due diligence. ALWAYS get a second opinion on elective procedures.

The receptionist, the dental assistant, and the appointment scheduler were friendly and efficient…read more The periodontist is extremely skilled, friendly, and supportive. I'm quite happy my dentist recommended this office for my dental implants.

Dr. Lusby and his team are quality professionals. I've been…read morea patient for a few years and I prefer my maintenance cleaning be done here and not my general dental office - these hygienist know their stuff and keep my gums and teeth in great shape. I've never experienced pain during my surgery or hygiene procedures and always leave feeling well informed. I'd recommend this practice to anyone with periodontist needs

When I first saw Doctor Pape I foresaw dentures in my near future but with her expertise and deep…read morecleanings I immediately saw improvement. This process began about 5 years ago and I am very happy with the results. During Covid, Doctor Pape continued servicing her patients even though her staff was very limited. I highly recommend this provider.

Love this doc. She has a great sense of humor (the whole office staff does as well). It's a…read moremedium-dry humor. I always feel like I'm a guest on a funny talk show (other than the fact, of course, that there are medical procedures weighing in like a heavy cloud!). Oh yeah... the doc is great at what she does (that's kinda important). It may be that I've been blessed with a high tolerance for pain, but after a few medical procedures to justify a well seasoned relationship, I have determined that I have had paper cuts give me more pain than what I've experienced in her office. Kudos.

Great surgical experience, that's why it's not 1 star. They billed my medical insurance and claim…read morethat I owe over $1,000. What they DIDN'T put on the bill was that they billed my dental insurance as well, but didn't bother putting that on the bill. Funny enough, my dental insurance paid almost...wait for it... $1,000. Going to call them and attempt to get this sorted out. But, it sure smells like FRAUD to me.

The staff here was amazing, I love the communication between client and staff, they were so clear…read morewith me about what was happening to me during my procedure and after.

I went to this office to get an estimate for a gum graph that my dentist said I needed. After…read morerushing me in and making me feel very uncomfortable. I found out after the fact that they do not take insurance when I was told they do. With that being said. I have been charged 72.00 for that day which I thought was just getting an estimate. They should have been more up front with me in the beginning about that day. Now they want to turn me over to a collection agency. I do mot recommend them at all!!

Simply the best. He is an artist. Thanks again for the excellent care and patience. Wish I would…read morehave got procedure years ago, but worth the wait for excellence.

I had a cap come off. I called as soon as it happened and was given a next day appointment. He was…read morevery apologetic that he didn't have any openings that day. After I arrived I was taken back to my room and assessed by the dental assistant. She was very thorough and explained everything she was doing. The doctor came in and proceeded to evaluate my tooth. He was able to replace the cap and I had no pain or problems since. I appreciate their quick attention to my needs and were able to fix the problem. A office staff came in with a breakdown of the procedures and costs. She gave me the total and my payment options. The expense was a little more than I expected but it was an emergency so I guess it will all be worth it in the long run. I am sorry I didn't catch the name of the Dr that I saw but he was very young and very knowledgeable. I would recommend this practice to anyone.

The worst and most traumatic experience ive ever had at the dentist. My dentist was A.MEUNUER . I…read morehad a failing root canal and needed the tooth to be removed, the tooth was infected so it was harder to numb that normally. The dentist was so rough with me it caused extra pain, was frustrated with me because i wasnt numbing easily . Sent me home & said he cant help. I got the tooth removed same day from my regular dentist which lets me know he wasn't numbing me correctly and should go back to school . Idk if it was cause im black but i never had that experience & was never rude to expect him to act like he did. Ill never recommend this dentist to ANYONE . Go to first care dental pls .

This dentist "grossly" overcharges and will convince you you need procedures that aren't necessary…read morefor the benefit of herself and office ($$$$). Yes, the office is aesthetically pleasing, if that is important to you.....you can even get a warm blanket, watch TV, and and a neck pillow, etc while in the chair! Surprised they don't bill you for that too, but believe me, you are paying for it with her inflated prices. If you want to get GREAT DENTISTRY that is affordable, go somewhere else.

I cannot bestow enough praise on Dr. Sara Cummins and her staff. Since coming to Louisville 3 1/2…read moreyears ago and they have always taken great care of me. Their new location isn't far from the Prospect Family Dental location, and is very nicely decorated in neutral tones. Dr. Cummins and her staff will always, always get five-star, A+ reviews from me. The staff is friendly, the new office is gorgeous, and the atmosphere is quite relaxing. Her dental care is the best I've ever had. EVER HAD. Chaney (my hygienist) is just awesome. She's friendly and conversative and a true professional in what she does, making sure I'm comfortable for my cleaning and she knows how to carry on a conversation, even with dental instruments in my mouth. I know I tend to hype Dr. Cummins and her staff up, but a) I'm one of those people that loves going to the dentist and 2) Of all the dentists I've ever been to, her practice has always made me feel welcome and comfortable. I believe her entire operation, from the design of the office to the staff she employs, is done for the customer and to promote comfort and confidence. A+