Excellent massage! Knew exactly where to work on my muscles. She is very professional and gets…read moreright to the massage, uses the whole time...really shows she cares about the client!

Evelyn is friendly and professional. I've had her do my massage many times and she listens to my…read morecomplaints of pain and focuses on that area. Excellent massage therapist

I had purchased a detox package and loved it. I had the detox foot bath, the sauna session and the…read moresteam mud bath. Scheduling was easy, the facility was very clean and the staff were so attentive and friendly. I had never had any of these treatments except the sauna so I wasn't sure what to expect but everything was explained to me. It appears there are regulars here and that's a good thing! I'd recommend pants that you can pull up to your knees for the detox foot bath as you remain dressed. I'm definitely going to try a massage in the future

I purchased a three-session infrared sauna package last year after meeting the owner at the gym,…read moreand it was a great experience! The facility is nice, and the staff were friendly and professional. My only hesitation is the price, I'd visit more often if it were more affordable or if there were a membership option available.

Atmosphere The…read moreatmosphere at Crystal's cottage is welcoming, cozy, clean, and immediately puts you at ease. Unlike some salons, spas, or massage studios that can feel sterile or clinical, Crystal's space feels warm, comfortable, and peaceful. I have always felt safe and relaxed there, which is incredibly important to me when receiving a massage. Service I've received about five massages from Crystal so far, and each one has been a unique experience. Before every service, she asks about any problem areas, concerns, or requests. If you've seen her before, she also checks in on how you've been feeling since your last visit. During the massage, Crystal is attentive and communicative. She asks for feedback on pressure, temperature, comfort, and any adjustments needed, then responds thoughtfully and professionally. It never feels like a one-size-fits-all service. She offers a variety of tools and techniques, including hot stones, hand massagers, red light therapy, and other devices that she explains much better than I can. I simply get to relax and enjoy the benefits. The oils, lotions, cleansers, and serums she uses are either fragrance-free, lightly scented, or have a pleasant essential oil scent. Everything feels high quality and carefully chosen. She even has an essential oil for sore muscles that creates a cooling sensation and feels amazing. Value Crystal's prices are absolutely worth the quality of service she provides. I've had massages at larger spa chains like Massage Envy, and they simply do not compare. At many spas, when you book a one-hour massage, the actual hands-on service can feel closer to 50 minutes because time is taken out at the beginning and end for undressing and getting dressed. With Crystal, I never feel rushed or like the clock is being watched. The experience feels relaxed, intentional, and fully focused on the service. Crystal offers a much more personalized, comfortable, and thoughtful experience, and her pricing is very reasonable for the level of care she provides. Overall Crystal is a true gem. She creates a customized massage experience every time and makes you feel genuinely cared for from start to finish. Her space is relaxing, her service is thoughtful, and the overall experience is far better than what I've received from larger spa chains. I would highly recommend her to anyone looking for a comfortable, personalized, and high-quality massage.

I took my 17 yr old granddaughter there yesterday for massages. It was at 3pm. We were the only…read moreones there. It was quiet n peaceful. The language barrier is a bit of a problem, but you must speak up if it is too strong or you want it stronger. But the 2 men working on us knew what they were doing. We both enjoyed it. Wear something you don't mind getting a bit oily n which is easy to move up or down. You have a choice of how much time is spent on various parts of your body. I did try the hot rocks which were very hot, but I did get used to them. I prob won't do that again. It was $10 extra. Luckily, the cranky old man wasn't there, so I didn't have to argue about the tip, but I was generous. We will go again.

I was a little worried about coming back here because of a few of the recent reviews. I too have…read morebeen coming here for years. It used to be ridiculously cheap. Now it's reasonable. I agree a minimum mandatory tip is odd (except for large parties at restaurants) but so is tipping on a pick up food service. This is a service, in the US, tipping is normal. The sign is up because some people don't tip and not because they weren't satisfied, they just don't feel it necessary. These service people rely on tips and they work hard. They have one full body massage service. They don't really deviate. Because of a language barrier, it's on the customer to speak up and tell their person what kind of pressure they would like. They could use a little updating and the man who runs the place doesn't have the friendliest face, but he is really nice. Overall, I always feel better when I leave there! You really can't go many places and get a massage service as good as they provide for what they charge.

This place is gorgeous! I absolutely loved walking in and felt immediately relaxed. The person at…read morethe front desk was very sweet, and any time I've been on the phone with them, they've been nothing but helpful. I ended up getting a massage, and haven't felt that relaxed in a while. I can't wait until the next time I come here! I had a great experience!

I recently went to Espa. I had a full body massage and it was really relaxing. Unfortunately, the…read morewalls are thin and you can hear other rooms/people talking. I can hear everything but for my husband, he fell asleep! Staff is very accommodating. This location is on the second floor so if mobility is an issue, check out their other location. The building/spa space is very clean and has a charming look. Prices are reasonable and there's many different options to pick from.

Tracy is wonderful. She listens to your concerns and tailors the massage to your needs. Her space…read moreis relaxing and offers a peaceful experience. You won't be disappointed with choosing her for your massage needs.

Been going to Renice for several years now. She is one of…read morethe best all hands up definitely love her deep tissue massages. Definitely hits the right spots.

This was my first time purchasing a massage, and it certainly won't be the last. The setting was…read morecalm, clean, and incredibly relaxing. I've been dealing with neck, shoulder, and muscle spasms, and Renise did a fantastic job easing my pain. I highly recommend Serenity Lounge to anyone looking for a great experience! A++

My husband got a 90-minute massage here and he loved it! He said the woman was so friendly and had…read morea very calming presence. I spoke with her on the phone to make his appointment, originally, and she was very friendly and accommodating. My husband gave it two thumbs up and told me that he recommends her!