The young lady at the front desk was very rude and inconsiderate, I don't know if it's her pregnancy hormones but she could be a little friendlier than she was. I paid almost $13 for a small meatlovers pizza, OMG.. Also she kept expressing its bowling league night as if she was rushing us to get out the way for bowling league night. Then we played pool in the pool hall room and had to pay just to return the pool balls and pool sticks for a game we could not play, when someone(staff) could have came and got the pool balls/sticks. They were cursing and being disrespectful like they had no customers inside the bowling alley. Not sure who owns this establishment, but you may want to reevaluate some of your staff members and their customer service IMMEDIATELY!!!!! read more

The people at the front desk were very rude when we asked them to put the guard rails up for our two kids and said no or we would have to pay extra and then proceeded to go off on my dad my kids did not have a good time because of your staff one of my kids only had 1 pin down the whole time. Do not come here they are very rude and all of the staff are teenagers do not come here. read more

I visited Harmony Bowling with a group of about 25. The lanes were previously booked, and they were nice enough to section off our lanes from the rest of the place. I really liked that. The bowling alley was clean, well maintained and the bathroom was in good condition. I didn't order food, but others did and it looked and smelled good. I would definitely order something the next time I go. read more

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I bought my child an arcade play card and the machine did not dispense a card. Showed cashier my amex app showing the charge and she told me that the manager , Neil, would be with me momentarily. I bowled an hour and no Neil. Back to same cashier and she says Neil left and cannot be called. I got ripped off for 11$ and no one there cared. The indifference displayed is atrocious. We intended on eating there but all in all they likely did us a favor by never coming to take our order while avoiding us because we wanted our 11$ back from the arcade.. Neil you got my $11. Now take my 2 cents read more

It was my first time visiting this place with my mother and kids. My first impression of the facility was that it was a spacious establishment which included a spot for fun food(nachos, chili cheese hot dogs, etc) an arcade room and a Bullard area. When I got to the opportunity to tell the young lady at the counter what game I wanted she had a look on her face as if I was bothering her. There was no hello, may I help you or anything from her. I noticed her interaction with the previous guests that were in front of me and she acted like they were such a bother. I had to tell her that I was apart of a different party in order for her to show any interest in assisting me. I told her there would be 1 adult and 2 kids playing. I went over to set up and begin playing and my kids did not have any bumpers on their games. I chose a timed game so I didn't want to miss out on any of my time but had to step away to inform them that my kids did not have any bumpers on their games. Bumpers were added and then there were only one bumper that was working on my lane. I had to step away again to informed them that both bumpers were not working. They decided to move me over one lane. My kids were having a good time during all of this so, they were the only ones that made this bowling alley enjoyable for me. It makes no sense that I had so many issues from the first encounter with the young lady and her lack of customer service when she was told that I had two kids that were playing and she failed to place bumpers on their games. Some people know how to bring a business down especially when you have incompetent and unconcerned workers that really don't care. read more

thankfully, had much better experience than previous review. Maybe worked out new business kinks? Nice customer service. Clean facility. Clean restrooms. Cost $55 for family of 5 for 2 games plus shoes. An older gentleman that was monitoring the lanes suggested we use the bumpers for our children. Technology has come a long way. Bumpers were engaged with just our children's names, and not for adults. Worked beautifully. No malfunctions, and was a busy night. Would recommend to others, and will return. read more

We had a terrible experience. First the lanes did not work properly. The management kept asking us to wait for them to fix the lanes instead of relocating is so they could work on the lanes. It was not a busy day and there were many lanes open. The cashiers were not friendly or helpful to us. Overall, the business looks great but my family and I will not be returning anytime soon. read more

The lanes kept malfunctioning, the manager on duty kept trying to repair the lane while 6 other lanes were unused. Our game finished before our other lane and we were deciding if we wanted to play again when they put another group on our lane. Several other lanes were open where this group could have gone. We approached manager to let them know so for future reference that they could maximize bowlers by not repeating that mistake but since we had already turned in our shoes we wouldn't be bowling again. We watched him move the people and then come to us and say are y'all not going to bowl again? I let him know again that I wanted to tell him for future reference not for today. Our kids games had to be restarted from scratch and then were booted off after 6 frames in new game. Horrible customer service from start to finish and they didn't respond well to calm and constructive feedback. At no point were we difficult or hostile but as a new business wanted to provide feedback to help their future, however I will not go back or advise anyone else to do so. read more