From the very first contact, the family was friendly and helpful. I called as the puppies were being born and they called me right back to step me through the process. They updated photos and videos so we could see the puppies grow until we could pick them up. The pickup was easy and though we have only had the pup for a week, we are extremely pleased. He is everything we were looking for. Can't say all will be the same but he's been a quick learner and hasn't messed in the house and learned to sit on the second day. And you can just feel the love and companionship already. Great family, great process, and great dogs read more