I wouldn't call them to tighten up a zip tie let alone install a water heater. I had to redo all of…read morethe pex piping work, ( my utility closet looked like a Windows 95 screensaver) anchors holding the exhaust pipes to the ceiling all fell out within the first week, no new gas line was installed, but I was charged for it and a hole was drilled through a wire directly above a light switch and they called out an electrician and charged me for it instead of asking if I had the tools and knowledge to fix it. the title of professional is given out too loosely these days

On two completely different incidents Carl and Son was sent out by a home warranty company to…read morerepair issues at my daughter and son in laws new home that were not disclosed by the former owner or found by the home inspector that they hired before close on the property. On both occasions Carl and Son got the work done promptly and correctly. The two gentlemen who did the work were professional and courteous. The first incident was a natural gas leak that had to be handled as an emergency. The home warranty company first dispatched a different plumbing service from Chicago. I could write volumes on this initial plumbers incompetence however I will get to the point. When the first plumber left Nipsco still detected a severe natural gas leak. This leak point was clearly marked before this plumber started. I refused to have this same service back and it took a lot of arguing and a threat of law suite but finally the home warranty company agreed to dispatch a different plumber. This was Carl and Son and the experience was like night and day. This leak was repaired and after the entire system was pressure tested another valve showed slight leakage. This was also repaired. Nipsco commented the repair was excellent and was able to immediately turn the gas back on. I would recommend Carl and Son to anybody in the "Region". People tend to dwell on the negatives but rarely take the time to pass along the positives. Carl and Son did the job correctly on both jobs. I would hire them again in a second. Thank you Carl & Son!

I will start by stating that my review may be skewed as a result of paying a second time for labor…read moreas a result of my AO Smith water heater failing in less than 5 years. And if $400 per hour is reasonable for you, then these guys are a great choice. I just felt the rate was extremely high @ $1200 for 3 hours of labor. I was in a rush so hunting for service was not part of my plan. I thought $175 per hour for having my sprinkler system serviced earlier in the week was crazy until I found my water heater leaking on Wednesday LOL! The positives are; Received a visit next day at 11a Replacement water heater was installed by 3p same day Area was cleaned and no other issues related to hauling out old or new into house The cons; Expensive charge for using credit card Not BD issue, but warranty does not reset (but that's a different review for AO Smith) Hopefully you find this review helpful and by visiting this site you are more prepared than I was and have some time to research your options. Good Luck!

4 year old water heater AO Smith failed. Not B&D fault but their hourly rate of $400 is insane and…read morecost me $1200 to install the replacement. Interest that in this case the install was "plug and play" since installing the exact same unit with no plumbing changes.

Just a heads up for anyone in the area absolutely do not hire Alan Flynn of Hollywood's…read moreconstruction complete scam artist, took my Material/deposit money and never did the work, won't answer calls, told him I want to cancel the job realizing he's a dead beat and claims a contract I never signed allows him to keep my deposit money, he has many bad reviews online and thru word of mouth have talked to a few others he's screwed over! Don't give this guy a dime!!!

I had this great contractor Alan Flynn come to my home and lay flooring for the there rooms and fix…read morethe dry wall that needed to be replaced. Alan did an excellent job and I didn't have any issues and he was very professional . I will hire Alan again.