Worse people to ever rent from. My husband lived here for 2…read moreyears, and once we bought our home and moved in together, I was the one left handling the moving-out process while he worked 12-hour days. From start to finish, this company has been nothing but disrespectful and unprofessional. I spoke with Shadow, who was extremely rude and unprofessional -- honestly, she should not even be working in this position. We're not the only ones who have dealt with this either. Multiple neighbors have shared similar experiences: one neighbor across the street, who had just lost her father, was met with no compassion and only more disrespect. Another neighbor struggled to simply get a second key and was treated the same way. The issues don't stop there: * Rent started at $1,425 and increased to $1,585, while other neighbors paid different amounts for the same type of home. There's no consistency or fairness. * Homes are cheaply built -- things constantly fall apart. * Maintenance is a nightmare. They show up without notice, never communicate, and if you miss them, you won't hear back. My husband even took a full day off work once, and no one ever showed up. * Lawn care was supposed to be $20/month per the lease, but they charged $40 for the past year. They even switched lawn care companies mid-lease without notice. * The move-out checklist is 4 pages long and completely unreasonable. They expect walls to be washed, no nail holes ever allowed (so you can't make it a home), and every tiny detail to be "perfect" just to get your own deposit back. * They even tried to charge us October rent when we are moving out at the end of September. The lease agreement doesn't explain this clearly, and their communication is non-existent. The conversation I had with Shadow felt more like an interrogation. She accused me of living there when I wasn't even on the lease -- my husband and I didn't live together until we bought our home. Instead of taking responsibility for her own behavior, she was more concerned about whether I was going to leave a review. In short, my husband has had more issues renting here than anywhere else before. The staff -- especially Shadow -- are disrespectful and impossible to deal with. Between the inconsistent rent prices, lack of communication, poor maintenance, and outrageous move-out expectations, this is by far the worst place to rent from. Picture of door is how maintenance fix the door: Bathroom plug maintenance "fixed": Picture of outrageous check out list: Picture of insane text message sent to one of our neighbors from SHADOW: Text message sent to my husband from SHADOW: Pictures of house when he moved in:

From the owner: If you have a single rental home or hundreds of investment properties, trust the professionals at…read moreReal Property Management to manage your property. Professional guidance and rigorous processes help you get the best rental rate, with quality tenants who stay longer and take care of your property. We handle late night tenant phone calls and emergency maintenance issues, so you don't have to interrupt your daily life. Plus, we have the knowledge, licensing, and insurance necessary to understand and comply with regulations, including tenant-landlord law, Fair Housing and evictions. Our experience saves you time and helps you avoid costly mistakes.

LaShelle is awesome to work with. She is very responsive and quick to help out with any issues…read morewe've had.

This is a great property Managment company. Passionate about taking care of properties while…read moreprofessional and timely for any repairs that are necessary. Anything that has needed repaired has been fixed or an upgrade. I would recommend them to friends and family.

I found them to be very easy to work with. Reliable and genuinely concerned with the tenants at the…read moreproperties they manage. Occasionally a problem would arise that the person that owns the property would not fix, but the management company did their best.

The lady who sits in the back is always speaking about residents in front of us and barely knows…read morewhat's going on. She's always on the phone. They lie about the supposed renovations, cant keep employees. I heard the lady who comes from corporate made the last manager go on leave and she never came back. The heavy maintenance man is lazy and the skinny one looks like he's on something. This property is a joke!

Victor Lawrence did a tremendous job in finding us a new facility and walking us thru the pit-falls…read moreassociated with a very complex purchase. While the other broker disappeared after the sale, Mr. Lawrence went above and beyond to make sure that everything was correct.

I rent through this property management company for about two years. Overall, the experience was…read morepositive. Maintenance requests were addressed within a day or two, and the staff was professional and polite. Communication was good. I would recommend them to tenants looking for reliable maintenance and fair policies.

Jason Gilstrap of Premier Property Management oversees WoodSpring Suites​​ in Fort Worth, Texas. I…read morecontacted Mr. Gilstrap regarding harassment, discrimination and unacceptable living conditions at this establishment. As of now, we have also been negatively impacted financially and contracted C-VID due to these happenings. Mr. Gilstrap refused to respond to any e-mails sent to him and opted to leave a message with the front desk to give me, requesting that myself and my daughter end our stay. Mr. Gilstrap didn't address the harassment WoodSpring Suites first facilitated and then participated in, concerning myself, a Christian, divorced, black, single mother. The other individuals were older white women. The living conditions consisted of upwards of 15 bugs (of varying kinds) a day for a period of time until I continuously requested the issue be addressed and rectified. The electricity would go out on 100 degree days in Texas weather. The general manager Briana Weber consistently provided excuses and only after making multiple requests, providing photos of each bug and at time the dead bugs in tissue, did she begin to resolve the issue. We were visiting in order to find a house and attend church, which they were aware of. This terrible customer service and property management. The worst I've ever seen. I advise against doing business with this property management company or any of the properties they manage.