Wonderful people to work with. Husband and wife team are the best!…read more They have great customer service. Went out of their way to work around our schedule, after they had closed. Worked with our credit union to get affordable payments. Their word is Golden... which is hard to come by these days and priceless! Would definitely do business with them again. And highly recommend you start your used car places earch here.

We rolled in on a roadtrip sputtering with awful car troubles, Adam and team members were so kind,…read morepatient, helpful and gave great recommendations for local solutions to get us back on the road. Thank you all so much, truly saved the day!

Car is great! Sales process feels sleazy. Not an open and honest experience. But, they are car…read moresales folks , so hey. Watch out for gouges and hidden fees. They try it all.

YELP REVIEW of Good Guys Cars & Trucks Inc. located at 173 Bath Road Brunswick, Me 04111…read moreOwned and operated by Guy Converse and Dominic D'Alessio. Two gentlemen that have been in the used car business for many decades. As Good Guys used autos and trucks they have a niche business plan whereby most of the used cars they buy are acquired from local new car dealerships. They buy the trade-ins. The condition of the acquired vehicles is for the most part know. The 2021 Ford F-150 that they sold me deviated from their standard business plan. It was acquired at an auction in Texas. Maybe they were attracted by the salt free roads in Texas. A number of issues have arisen since my purchase on 9/11/24. When I came to pickup the truck after the purchase I was told a new battery had to be purchased (by them). They installed the new battery and I took delivery of the truck. The next day when the truck was at my home (Nobleboro) , the battery was dead. I jumped the battery and went back to Brunswick. Guy of GG said it must be a bad new battery. I got the new different battery, went home and the next morning the battery charge was depleted. After 2 (two) more trips to Brunswick a mechanic replaced a faulty fuse circuit board. There was no charge(monetary) for this battery issue. It took (4) 60 mile trips to Brunswick to get it right. GG has a 1 bay garage but have trouble with staffing a skilled mechanic. 4 Wheel Drive Issue On October 31, 2024 ( 50 days after purchase) I was in Friendship hauling a boat out and needed the 4 wheel drive, the truck would not go into and come out of 4 wheel drive and warning lights appears on the dash saying SERVICE VEHICLE -DO NOT DRIVE. I called Guy at GG and told him I was having the truck hauled to Brunswick. After several days Guy told me he had the mechanic look at the truck and there was no problem and he had driven the truck several miles. I had no reason to use 4 wheel drive until the first January snow storm and the same issue as in October appeared. At this time I did what I should have done before the truck was purchased--I took it to my local garage (certified inspection station) and had a computerized system scan performed. Error codes displayed for the 4 wheel drive, A/C system and the mechanic reported the truck was out of alignment and had excessive front tire wear because of the alignment issue. I took the truck to another mechanic (certified inspection station) for a second opinion and schedule the work if needed. I advised Guy at GG of the issues and I needed it repaired. Maine Towing and Collision of Waldoboro diagnosed and repaired the faulty 4 WD system for $886.45. Dominic D'Alessio had issued a 6 month extended warranty with a 3rd party (ASC), but this company declined to cover the repair. Dominic D'Alessio said he GG would not reimburse the repair. At the time of the diagnosis I had driven the truck less than 3000 miles. FRONT END ALIGNMENT-BALL JOINT- TIRE WEAR ISSUE While the truck was at Maine Towing and Collision the mechanic confirmed the truck was out of alignment and the ball joints were in need of replacement. I told the mechanic when I bought the truck it had a less than one month old vehicle inspection sticker. I asked the mechanic if the ball joints could be wore this badly in 5 months driven less than 3000 miles (from the time of the sticker being applied to the time of his inspection). He said it was an issue to be pursued. The repair estimate is for $1,039.19. from Maine Towing and Collision. Dominic D'Alessio said he would not reimburse this repair. I need to now appeal to the state of Maine State Police inspection division to investigate a possible inspection sticker issue. There was an A/C system issue that was reported to GG on September 18, 2024. With the assistance of Guy of GG the repair was completed March 13, 2025. 6 months after the initial report. GG purchase more than 100s of used cars each year. I purchase 1 vehicle every 5 years. I have never had such an unsatisfactory used vehicle purchase in my 50 years of buying vehicle. My advice is if you go to GG deal with Guy. Have the vehicle thoroughly evaluated by an independent certified mechanic. An except from GG mission statement reads, "we are proud of the quality used cars we sell and our dedication to serve the needs of our customers" . in my case the GG mission did not ring true. To be completely fair, the vehicles GG buy from their local car dealerships are known and are satisfactory. However my truck was purchased in a Texas auction and I know it had surprises. In my last conversation with Dominic he said customers are not getting new cars they are used vehicles. He is correct, but when I purchased a 2021 truck for $27,000+ I expected more than what I have gotten. For the repairs listed my $27,000 truck is costing an additional $1900! Next stop small claims court.

Great service . Great car . Highly recommended! Stand by their customers and vehicles . Don't print…read morejudge. If tou have a problem with car after buying it let them know right away they do help!

I have been shopping for a car all summer for my youngest, and once I met Moe, I knew he was the…read moreperson I wanted to work with in my shopping adventure. He keep me posted on inventory until he found exactly what I wanted. Once it arrived, he prepared it in record time and kept his word that I would get to see the car first. Not only did I get a great car, but I worked with someone who is not only knowledgeable, but also kept his word. Not always easy to find! A great experience!

Couldn't ask for a better used car dealership. The whole process went from the 30th of December to…read more2nd of January. The only reason it didn't happen the day of, is because they were ensuring everything on the car was good to go on purchase! Used car dealerships get a bad rap due to the atypical slimy underhanded moves, you won't find that here. It was a very friendly yet to-the-business atmosphere, no pressure, and the staff were very knowledgeable. Didn't run into any 'uhh' or 'I don't know what happened there's while I was there both times. They were very clear, concise, and to-the-point with everything that took place and were very easy to work with. If you need a car and you're within driving distance (maybe a friend/family member can take you?) I'd make this your first stop. I will definitely be going again, without hesitation, should the need ever arise again!

Just had the brakes done on my car today, the customer service is impeccable and their prices are…read morevery competitive. Highly recommend them!

I've been visiting New England Imports for the past year now for my auto-related needs. Typically…read moreI've never had more than a 2-week wait to get my car in the shop with them. Honest people, great prices and reliable service! Mary is very pleasant and friendly at the front desk. They make the dreaded trip to the auto-shop, a lot easier and stress-free.

if you can avoid this place. The quote given to me was not the final cost. Work was done on the…read morecar which was not authorized, causing me to pay 500.00 more than what was originally quoted. If you must go there get a written estimate.

Cheerful, helpful and got the repair done quickly for a family of vacationers who were stuck…read more Thanks, Norms!!

No pressure just honest advice and lots of inventory. Car was very clean and ready for the road.read more