Dread ever having to use this post office! Massive ques with available tills not being manned !read more

I use the town centre post office regularly, mainly to send parcels or recorded delivery letters. I…read morehave never had any issues with the service provided. The staff are polite and efficient. Sometimes because of the location you can find the queues a bit long, however there are normally several tellers working so wait not too excessive; unless right before christmas time.

located within the giant tesco extra upstairs in the weston favell shopping centre…read moreall services offered by the post office can be undertaken at this branch i haven't scored this post office any higher than 3 because parking isn't great (even though it's free - see my review on weston favell centre) & as it's upstairs it's not convenient to access if all you require is the post office

Absolutely awful service. I joined the queue at 15:20 on a Friday afternoon attempting to post a…read moresingle small parcel. Only 2 people in front, shouldn't take long.. There were however, only 2 staff serving behind the glass. Two very incompetent staff that seemed to work at snails pace. Seemed odd at such a busy time to be so short staffed. There was one other lady (possibly the manager?) milling around around doing jobs that seemed like they could have waited for a quieter time. (Eg counting money in a till). It was 4 o'clock before I got to the front of the queue. And 10 past before I was served. The lady who served me did not apologise for the wait, to be honest I think she was completely oblivious. Chatting with a precious customer she must know, unbeknown that the queue was now 10+ deep. In honesty the place seems a very poorly run affair. Just bad timing? Maybe, but I seem to always have to wait twice as long here as I do at my local branch on Barry Road. I think some training and better customer service would go along way. AVOID IF YOU VALUE YOUR LIFE!