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    Happy Tails

    5.0 (1 review)
    Open 7:00 am - 8:00 AM, 12:00 pm - 12:30 PM, 3:00 PM - 4:00 PM

    Services - Happy Tails

    Pet sitting

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    10 years ago

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    Rocky Mountain Pet Resort

    Rocky Mountain Pet Resort

    (8 reviews)

    I did not end up using RMP because we decided to do an intensive board and train boot camp at last…read moreminute, but after several hours of research and calls with kennels throughout Summit County and Denver, and multiple calls with RMP, we would absolutely use RMP for boarding, especially challenging dogs. They seem to possess the expertise and experience, and most importantly, love, to manage difficult dogs who dont play well with others, dog and human. I know its odd to write a review without actually using RPM's facility, but i was so impressed with the time they took to educate me on their approach to dealing with difficult dogs and how devoted they are to caring for your dog like it was there own.

    Not a day goes by that I don't regret bringing my dog here for boarding. I checked my dog Nirvana…read morein for boarding on February 6, 2023 in good health with no prior injuries. In the morning of February 7, 2023 I received text messages and photos of Nirvana from the manager Stacy that mentioned nothing of this injury. She said that Nirvana was doing just great via text. (see photos below) However, my dog looked very uncomfortable and now knowing that she had a torn ligament, it seems like she was not being properly cared for as the photos so her sitting in an office chair, meaning that they were having her crawl in and out of the chair while she was injured, and also putting her in a situation where she could've further injured herself. On February 8, 2023 I received a phone call from the manager Stacey, stating that Nirvana had suffered a minor sprain while boarding, and had developed a limp. Allegedly Nirvana was examined by a veterinarian Dr.Sarah Love who is their "resident" Vet (owner's wife). They advised me that the "minor injury" would heal naturally within a few weeks, and that no further care or diagnostics was deemed to be needed by Dr. Love. Nirvana's medical records prove she never had a limp/injury before this incident. Because of the dishonesty and lack of transparency about the injury in boarding, my dog did not get the proper medical care she needed in an appropriate amount of time. A few months passed and she continued to not heal, and seemed to be in pain. In autumn of 2023 I took her in for an examination from a vet in our local community of Santa Monica, CA. The staff was immediately very concerned and asking for medical records from the initial examination. I explained that no medical records were ever provided and despite making multiple phone calls to contact Rocky Mountain Pet Resort or Dr. Sarah love for medical records of the alleged exam that took place, they have refused to cooperate or provide any records. After receiving radiology in October 2023, and proper care here in California, my dog was diagnosed with a permanent ligament injury. She has been prescribed medication that she permanently hast to take that she never had to take before prior to this injury. The veterinarian made it very clear that if the injury had been properly disclosed at the time, and had been properly examined by a medical professional, that there was more that could have been done when the initial injury took place. Unfortunately, because Rocky Mountain pet resort intentionally deceived me regarding the severity of her injury neglected to provide Nirvana proper care in a timely manner in response to the injury. The injury has now become a chronic permanent injury that does not have any options as far as further surgeries or treatment. Rocky Mountain Pet Resort has been so difficult regarding the situation that they have even asked me to no longer contact them, yet they were never able to professionally respond to the situation either. They have refused any refunds for her care, and I have accumulated many medical bills for my dog since bringing her to this facility. The worst part is that my dog lives in chronic pain on a daily basis, and she is in so much pain that she does not even want to go down the stairs to use the restroom. She used to be able to enjoy her quality of life after being rescued by me and we used to be able to go on long walks around the Los Angeles Marina now she is barely able to complete a quarter mile walk around our neighborhood. She constantly is licking the injury and also this creates other concerns like she could cause an infection because she licks her self to the point where there is a open wound out of pain. Now she also has to wear an E collar often, and that is not very comfortable for her. Her life was never like this until she boarded at Rocky Mountain Pet Resort. I took ample time to disclose Nirvana's special needs due to her situation as a rescue dog. Stacey assured me that Rocky Mountain Pet Resort had the capacity to work with her as a rescue dog and handle her special accommodations that we had discussed. This injury could've been easily prevented had the boarding facility followed the appropriate care for my dog. Prior to boarding Nirvana I took the time to disclose her special needs, and it was discussed that she was from Los Angeles an unfamiliar with snow. It was also disclosed that she cannot really be around other dogs. During this conversation Stacey was provided very detailed directions to not walk her without a leash on and keep her away from other dogs. And if needed to minimize walks, and to not take her on the snow. They ignored all special care instructions & fed her food that could have triggered intestinal bleeding!

    On the Fly Pet Sitting

    On the Fly Pet Sitting

    (4 reviews)

    Working with Mark at On the Fly pet sitting has been so easy and convenient. Mark is incredibly…read moreeasy-going and it is easy to tell that he has a genuine love for animals. I have a 4 month old puppy and a five year old dog who have very different needs. I find watching my puppy pretty challenging sometimes but it is never an issue for Mark! My dogs love his yard and I feel like they are getting their own little vacation when I'm out of town. Another huge plus is the price - I've normally paid around $55 for each dog, but Mark charges $55 for two dogs which is a huge cost saver for me. I highly recommend using Mark's services if you are going out of town and want your dog to be comfortable and happy!

    Finding Mark was life-changing! We have always boarded our two dogs at typical boarding facilities…read morewhen traveling and it would be stressful for us, and our pups. We always chose places with video cameras because that was really the only peace of mind that the dogs were doing ok. It was a little depressing watching them sleep most of the day away in their pen, though. Our pups would be so anxious when we'd pick them up. Im so grateful that my husband recently found Mark's business online. Mark boards a couple of dogs at a time in his own home, or if he is booked, he will come to your home for walks/feeding/playtime. We've had him watch our pups both ways and couldn't be happier. He is very loving with our dogs, professional, accommodating and a great communicator - couldn't ask for more!

    Happy Tails - pet_sitting - Updated May 2026

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