I went in because a speed hook (one of those little metal hooks for the shoelace) had come off my hiking boot. In my very basic German I explained that it had fallen off, and asked if they could fix it. I assumed this would at least require a drop-off and a pick-up.
The shopkeeper said nothing, grabbed my boot, took it in the back, and three minutes later he had a new speed hook attached which more or less matched that ones that were there. And it cost all of 4 Euro. Brilliant.
They seem to do lots of shoe repair (an important service given the Hamburg weather), and have some basic shoe accessories as well as some new shoes for sale. I'll definitely be back the next time I need help with my shoes. read more