I don't even know how to express my gratitude for the extraordinary service and care Samantha Loy…read moreand her team at Always Best Care provided to my aunt who lived on her own in Burlington with multiple ailments. I was her next of kin living across the country and had to manage her care from afar. Always Best Care hired and trained caregivers who not only performed their standard duties, but also loved and treated my aunt as their own family. Like many businesses in this industry, Always Best Care faced occasional attrition or unexpected absences. They handled every issue promptly and professionally and had a backup solution immediately in place. My aunt was frequently admitted to the hospital on an emergency basis and the caregivers (and the agency) were right there with her. It gave me peace of mind knowing she had support and love from such a dedicated group of individuals. She passed away recently and I was choked up to see several team members from Always Best Care (including her caregivers and the owner) at her service. I cannot recommend them highly enough. As a professional Certified Senior Advisor, I have worked with many agencies for multiple families and Always Best Care of Burlington is by far the most outstanding agency I have ever worked with.

Well run administrative staff. High turnover rate as far as Scheduling Coordinators. The quality…read moreof care as provided by Personal Cate Assistants seem borderline poor. The caregivers appear insensitive to arriving for work on time.

A couple of months have now passed since my 98 year old mother passed and I can write about the…read morelast year and days of her life without falling apart. I know I express the sentiments of my entire family when I say that if you are seeking care for your elderly parent ... consider this firm. My mom (Mim) lived alone and independently in the family home until just the last few months of her life. At 97 she "allowed" us to send in a caregiver in the early morning and the late afternoon. We met with several agencies in the area and she immediately chose Touched by Angels ... primarily because during the interview sessions with Pam Parrot, Mim was the person to whom Pam directed her conversations ... not me ... not my sister or brother. We were blessed in that Mim was still "sharp as a tack" so this made it possible ... but so often, family members and agencies will talk over the elderly and make decisions which they feel are best. This was not the case with Pam. The caregivers who were selected to work with Mim were handpicked by Pam who talked enough with Mim to know her interests and hobbies. They quickly became more than just helpers ... they became dear and trusted friends. On the day Mim took a big downturn and it was discovered that her doctor was out of the country, Pam was there helping me make that tough decision to transfer her to the hospital. Then on what was surely the hardest day of my life when the hospital transferred Mim to a nursing home, who showed up for moral support ... Pam Parrot. It's important to note that the weatherman was calling for extreme weather that morning (sleet, snow possible tornadoes). Each of Mim's caregivers visited her and called constantly to check on her well being. All went above and beyond what was written in their job descriptions. I will never forget this and I wholeheartedly offer my recommendation for this firm and the people who work there. They are the Angels when you need them!

Touched By Angels was a wonderful solution to provide help to my aging parents. They were still…read moreable to stay at home but needed companionship, cleaning services, personal care help and transportation. The agency found a care giver right away and made the process very easy for me as the daughter. When a crisis arose and we needed more services Touched by Angels was there to help. I was always comfortable with them in my parents home.

unqualified and untrained caregivers. Caregivers were not provided with a care plan and did not…read moreknow what the client needed.

PCA does nothing but smoke (Non-Smoking apartment complex for seniors 55+) and watch TV. Tells…read moreclient she won't do nothing yet tells client she is paid $30 hour. Lisa (PCA) since I posted this has called the police on me for sharing her negligence of this client. Pictures prove my claims.

I started at Pivot with a lot of neck, shoulder and left arm pain. This pain was not allowing me to…read moresleep more than 1hr each night. Michele Landry was very attentive to my needs. I saw great improvement in 2 visits! At my last visit, I had greatly improved and felt confident in this being the last visit. Danielle made appointments for me and she is very pleasant on the phone. I would definitely recommend Pivot Physical Therapy. Jan Peterman Graham N.C.

If I could give a zero, I would. Totally wrong exercises for my condition. Increased my pain and…read morenow I have more severe pain. Also, sent me a text and didn't mention I'd be charged a co-pay for using it. Thank GOD for other reviews and warnings. And forget about canceling an appt online. You have to call and speak to someone...like the customer service for Spectrum!!! I'm now taking pain therapy at the YMCA, where the therapists understand my pain. ​

The office is inside o2 fitness as soon as you walk in on the left. New memberships come with a…read morefree 20 minute session. I was lucky enough to get cupping therapy that day. Sam the therapist is very patient and knowledgeable. I had my first full visit with him today and he twisted and pushed and turned me in every way. He's very hands on and you're not going in to do all exercises for the duration of the session. My previous experience was they show you how to do certain things and then they leave you to do it. They offer everything from cupping therapy to micro needling to electrical stimulation. The entire sign-up process is very simple and they accept pretty much every type of insurance. I really like the fact that it is inside the gym. The area is private and clean. I am very happy with my sessions thus far and will definitely recommend to all. *they do not file secondary insurance unless it's Medicare. They want you to file the secondary yourself for reimbursement of any co-pay you have paid.

From the owner: Our goal is to help you Move Better, Feel Better and Perform Better. With our modern approach to…read morephysical therapy that is centered around movement and functionality, we want to improve your quality of life as well as your sense of wellbeing. We use traditional physical therapy interventions, such as massage, foam rolling and stretching. As well as more specialized, progressive manual therapy, including dry needling, cupping and instrument assisted soft tissue mobilization.