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Handy Maids

3.0 (2 reviews)

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10 years ago

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11 years ago

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Green Frog Cleaning

Green Frog Cleaning

(593 reviews)

I have never been so impressed by a cleaning team before! I have OCD and usually feel that it could…read morehave been cleaned better, but not this time. The team that helped with our move-out clean, Adrien, Bianca, Tasia & Hailee, were fast, professional, super sweet, and did an immaculate job! We are already considering hiring them again for our new house! I highly recommend this company! They are approved by this neat freak!

I spent 2 hours explaining to this company the size of my house (1700 sq ft) that it had hardwood…read morefloors with baseboards and also 20 foot fans that needed cleaning for a deep clean. This review is not for any of the AMAZING cleaners they sent me - Amanda, Hailee, and Audrey - they did an amazing job with the time they had. The complaint is for the scheduler, Alvin. I kept telling him that there were certain times of day or weekends that would be better, and every time I was steered to a less convenient time for us. Against my better judgment I let them come at the less convenient time because the reviews online were so great - jokes on me, they're under new management, don't trust those old reviews. Then, I kept telling him that scheduling 2 people for 3 hours wasn't going to make it but he assured me it would - but when the two girls walked in on the first visit, they immediately knew it wasn't enough time. So Alvin had to send someone else back and he scheduled her for 2.5 hours - it took her 5 to finish. Alvin knew I was upset when the cleaning wasn't finished on the first visit because I repeatedly told him I needed this cleaned due to a severe allergy and I was willing to pay to have it done at one time before my steroid pack ran out. When the visit didn't accomplish the full cleaning, and he had to schedule a second person, he charged me the FULL price before speaking to me, knowing I was escalated already. Never again.

Lyly's Housekeeping - Best Quality Cleaning Guaranteed!

Lyly's Housekeeping

(37 reviews)

I had scheduled Lyly's Housekeeping for an unfurnished move-in clean. They did a great job, were in…read moreand out on time, specified if I wanted anything done in particular, and overall were kind, detailed, and timely. They had better quotes than some other businesses that I had researched in the greater San Diego area. Will definitely be using them again in the future! Thank you to Valentina and her crew!

These poor cleaning women. The cleaners are very nice and fantastic but the management of these…read moreservices has been a nightmare. I paid $780 for a deep clean for 6hrs via Zelle. After the deep clean, they said they would give me regular fixed pricing for maintenance, which was $220 every 2 weeks for 3 hrs each clean. They kept mixing up my text with other clients so it was very confusing on time, price, and duration. After they came 1 time for the regular maintenance, the management told me I had to give them cash in person from now on. The second time they came I went to the atm and by the time I came back they were already gone (only worked 2 hrs). They shamed me for not having the cash and told me it was embarrassing to ask for payment. Now after servicing my home 5 times, they tell me that my home needs picking up and changing of sheets (which the cleaners offered to do the first cleaning) is extra work and my home is so big that they should be charging me $50 more each time, but they will give me on $20 increase and if I want to pay by Zelle, it's additional $10. I tend to keep missing the cleaning ladies because they only come for 2 hrs instead of the 3hrs I thought I was paying for. They also continue to mix up my text messages with other clients. Clearly they don't know what FIXED PRICING is! Never going back!

Molly Maid of Northeast San Diego

Molly Maid of Northeast San Diego

(45 reviews)

Was originally quoted $525-$675 for our move out cleaning. When they arrived they showed up with an…read moreadditional cleaner and said it would cost more, but it'll be done faster. We had already moved out so the place was empty. When we got the bill (which was just a pink slip left on the counter) they charged $825 and the floors were not swept or mopped, additionally some of the counters were clearly not wiped down. I called to notify them of the floors and the gentlemen who answers the phone was basically not believing me so I sent photos and videos of proof. Later the supervisor called to apologize, which I appreciated her transparency. No one is perfect, however for the cost of this move out cleaning, this was ridiculous and unprofessional. The cleaners had to come back the next business day with a supervisor just to finish the job. They also broke some of the blinds and when I notified him of this, they said they were already old... Important to note: I had to keep asking for email confirmations, it was handled either through their website chat or phone, so it started to feel like a scam. AND, if you pay with credit card they will charge 3.9% fee, however no extra fee for cash or check. Well how are you supposed to pay with cash if you aren't at the home... when the guy called to tell me three cleaners showed up instead of two, he said that I could just leave cash at the house for them... but at that time wasn't sure of the exact cost.... Another shady aspect of this company. At the end of it, I still had no email that they finished and they called and just charged my credit card on file. I had to request an invoice be sent to me... Will never use again and do not recommend using! The only reason we needed professional cleaning was that it was in our rental contract as part of our move out.

I originally requested a Deep Cleaning and when they arrived they said I may not need it but gave…read moreme pricing and pricing for a standard clean. They covered more that I knew to ask. Since then, I've been really happy with Molly Maid. They always ask if there is anything they can do better than before starting again. On the first cleaning they do a great walk through and check at the end. If there is any issue, they correct it and make a note for next time. It's been a few months now and I'm very happy. I've never had an issue so I do recommend trying them out.

Handy Maids - homecleaning - Updated May 2026

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