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    Hampton Lane Child Development Center

    5.0 (2 reviews)
    Closed Closed

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    Response time

    3 hours

    Response rate

    100%

    Services - Hampton Lane Child Development Center

    Multiple children care

    Preschool childcare

    Single child care

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    Recommended Reviews - Hampton Lane Child Development Center

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    8 years ago

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    The Open Door

    The Open Door

    (4 reviews)

    I agree with the previous feedback wholeheartedly. I could never give my business to Open Door…read morebecause of the way their business office is run. I informed the staff that my child was moving from the county and because I didn't write to them, I was charged for a full month. Not only is the business office inflexible, they are rude with no customer service skills.

    I am writing my review to show my distaste for Open Door. The actual center where my child attends…read moreis great because the people are welcoming, sweet, trust worthy and nurturing. The ladies that work in the Towson office that handle the billing on the other hand give the business a bad name. They are rude and uncompromising. My child has gone to the center for 3 years and magically this year they implemented any payment that was received after the 1st is charged $25 dollars. The payment let me before the 1st but they are stating they received it on the 8th but my bank confirms the 4th....either way a couple of days past the 1st, but I am charged $25???????? This was never the case before, even though I paid $50 over the month before. I am not a delinquent customer....and they couldn't even compromise 1 time. Give me a break!!!! I am not the only parent that has issues with this....several others do. I could see if it was the 10th or the 15th...then charge me. I am late by a couple of days, not to mention the 1st was on a Saturday....and you charge me? CUSTOMER service is the pits. Grumpy and rude staff!!!!!!! Again....I love the staff, in the school that watches my child but the office, THE WORST!

    Hampton Lane Child Development Center - childcare - Updated May 2026

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