Unbelievable! Plain nasty! We have stayed at this hotel many times over the years. This is not the…read moresame hotel and I was told it's under new management. The first room had rips in the carpet and smelled so musty my eyes and nose burned. I was moved to another room it was a little better although I wipe touch points down with alcohol wipes and they were covered with dirt. During the time of Covid! You've got to be kidding me! The cleaning staff have no masks!!!! I asked the cleaning staff for more towels and they said"we don't have any". Asked the desk he said " carry your dirty towels to the bin and we'll bring them". Are you kidding me but I did as he request. An hour later I'm still waiting for towels and looking for another hotel. Save yourself the trouble and stay away from the Ramada

My husband and I stayed here for a weekend to tour the distillery across the highway. Check in was…read moreeasy and the staff at the front desk was extremely friendly. A little disappointed that the hot tub was out of order but the pool area was clean and the swimming pool itself was relaxing. Our room was immaculately kept and comfortable. We would happily stay again if we visit in the future.

Great hotel! The rooms were spacious and nice, with lots of updated furniture, artwork, TVs, etc…read more comfortable bed and sofa bed. We got a room with a jacuzzi tub, which was very clean and worked well. The lobby was clean, the staff was nice, and the little "market" they have in the lobby was very convenient for my teenage kids that wanted snacks at all hours. There is a delicious, decent priced restaurant right next door (Cattleman's Roadhouse) and if you show your hotel door key, you get a free order of mozzarella wedges! The only bummer during our stay was that the pool was closed for something needing fixed. My kids were very disheartened, the front desk said on our first day of check in that it should be fixed that day, but it was not, and then it was still closed on our second day at the hotel as well. I did not complain too much to the front desk, but maybe I should have asked for a discount due to the one amenity we searched for (pool), while booking, was unavailable to use. If we'd known, I would have looked for another hotel to stay at so we could swim, especially since we got a lot of rain during our stay and could not do many of the outdoor activities we'd planned to do. It would have been nice to swim while stuck inside.

One of the dumpiest hotels I've ever stayed at. Stained carpets, stained sheets & pillow cases,…read moreetc. Also, I asked for a non-smoking room, and the room seemed to have smokey smell to it. But maybe that is because a lot of people are just hanging around "smoking it up" on the grounds of the hotel. Seemed like locals to me, not even guests, who knows ? Honestly, if I felt it wasn't safe, or my vehicle wouldn't be safe in the parking lot, I would've left. I knew this place was a dump from the get-go, but I was very tired, and I was only charged $62 for the night. Would not recommend staying here.

What a pit! Walked into a non smoking room that stinks like smoke. The table was broken. The…read moresafe is broken. The hairdryer is broken. The towels were stained. The paint is peeling. The tile is moldy. When I asked to be moved to a better room, they said I was in one of their best rooms. And I'm paying $160 a night! I've stayed in barns nicer than this.

On the positive side, clean and quiet. Staff is friendly and helpful…read more On the negative: 1. Breakfast is 7-9am. Should be at least till 10am. 2. Very limited breakfast items. Eggs seem re-constituted, tasteless. Sausages and patties were just OK. 3. The mgr. (?) does not need to be standing there "observing" in the dining room, and the utilities room does not need to be exposed. The breakfast area needs a more inspired atmosphere and pleasant music. 4. As with the rest, there is a real lack of any atmosphere - paintings or nice pictures are totally missing in the corridors. There could be more American decor - this is America, not a foreign country. In the dining room as well as lobby, there is no pleasant music. Totally dull. Despite the reasonable price, we would not return.

When I first reached out to this hotel, check in was a bit everywhere; however, I finally got a…read morereservation through. Then when I had shown up today, the reservation had to be modified because the bill amount was off by a $1. They do have the popcorn cart as shown in the pictures (supposedly, the cart is open at 3 p.m.). Not confirmed, since I did not check if they actually had made any popcorn. I like the fact that the room overlooks the pool. I discovered some weak areas at this hotel: The bathroom entrance in room, I noticed is a bit smaller than standard I feel. I have to go in sideways just to go in. Reminds me of an airline lavatory. The water in the shower had taken more than the usual amount of time to become warm. In fact, it never became warm. Cue coffee machine. I made hot water using the coffee machine in three cups, mixed with cold water from shower and was able to at least wash above my waist. Below the waist (TMI I know), I used the cold water from the shower. I noticed the channels listed on a guide are not all of them. Missing channels on the guide and what I either found them out as or channels that were listed, but were dead: 88 No program, but it is actually a duplicate of Showtime (Show2) 84 NBCSN is no longer available 68 No program is actually an unknown channel that has something on it 58 Shophq is a channel no longer available. On the t.v. it is listed as Shopnbc 50-53 They are actually HBO and HBO affiliate channels (2, COM, SIG); even though, the reception is messed up. 49 No program is actually CSPAN Washington Journal

BED BUGS, HARASSMENT. I've been a platinum member & a loyal choice hotel customer but I was accused…read moreof bringing bed bugs in because they are a "clean hotel" refused another room unless I paid for it... are you kidding? Then they refused a refund, fought my credit card dispute AND hit me with a 100$ smoking in their room fee as retaliation - which is stealing!!!! I've been a choice member for years but this is pitiful and they should not be a part of the choice brand. Also I told the man at the front desk who refused to accomodate me at 5 am that I would dispute the charges. Instead of an apology phone call or email from the owner, I received a threatening email that he would pursue legal action and I would lose my (at the time) diamond status. Glad to know you give a rip about why a customer would be so upset. You can have that status as I will no longer be a choice customer in the future. Stay was June 2021, and this has been a nightmare since.

Very clean, friendly staff, nice updated rooms with vinyl flooring. Pet friendly. Continental…read morebreakfast. Safe neighborhood. Definitely great place for the price, would stay again and would recommend.

If I could give negative stars I would. This is the worst hotel I have ever stayed in. The…read moremattresses looked like they had been found on the side of the road. The only good thing I can say is it is close to a Wal-Mart so I could buy Lysol spray, mattress protector , sheets and pillowcases. If it wasn't so late I would have left and went somewhere else. Very sketchy people hanging around. The flip lock was broken so I moved the desk in front of the door. Please, if you need a hotel look elsewhere.

One star solely for the staff being very nice and the other because we made it through the night…read more The room smelled of old cigarette smoke and the ceiling was falling in. Old hair and rust caught in the hair dryer. The air unit probably hasn't been cleaned in years. The sheets were stained. I don't recommend this location at all.

What would you like to see in an interstate rest area the most? Clean restrooms of course! This…read moreplace is indeed clean along with their adequate parking makes this rest area a good one. As the other reviewer previously posted some photos, this rest area is showcasing some horse art which is very appropriate for the Blue Grass State, home of the Kentucky Derby and more horse farms per capita than anywhere.

First time coming here. Needed a place to stop at and rest up. It's the first rest area in the…read morestate and it's beautiful. They have people who work here it's got such a beautiful theme here. Bathrooms are really outdated if you ask me. All in all, average rest stop

Stayed here recently because it was a brand new hotel, super thin wall could hear the room next to…read moreme Television all night, Also spent the night killing bugs. Spoke with front desk the next day to show and tell them about the bug problem but they didn't seem to care. Even after emailing my Ambassador rep about the problem still no call from the management about my stay after telling them over a week ago. Will think twice before staying here again. Reviewing here because they turned off the reviews on their website, looks like they only allowed positive reviews.

Very clean and the staff was very helpful. We slept very well. We had a great stay and will come…read moreback.