Been having my whole family going here for over a decade, it's a great kid-friendly environment…read more They have a lot of modern high tech equipment that reduces the number of visits for certain procedures, in Western MA of all places! Big city dental in small rural setting.

DONT GO HERE she destroyed my teeth!!! COSTED ME THOUSANDS…read moreTO FIX HER STUPID MISTAKES She deletes all the bad reviews dont trust this place itll save you so much money and pain. I know plenty of others who have gone here and have SUFFERED due to it. SHE DOESN'T KNOW WHAT SHES DOING Don't trust these incompetent dentists they just want to make money and will cause you more problems so they can make more. I've added my medical receipts from the er as well as other dentists and specialists to the photos for this place.

Still actively seeking resolution following my husband's dental appointment and treatment received…read moreon November 12, 2024. Aside from the unprofessional manner and questionable skillset of the practicing dentist, Dr. Hui H. Chang, it has been 6.5 months since the treatment and he is still been experiencing pain in those teeth. Internal medical records are not accurate (feel free to request and doublecheck yours) because the practicing dentist on staff (Dr Hui Chang) does NOT match the Dr. DeRose name noted on the records (he is a dentist that has long left if he was ever even affiliated). Bedside manner was appalling as Dr Chang was getting clearly annoyed when my husband wasn't taking to the anesthesia during the initial visit and then had to reschedule for another appointment after having to be numbed at a different dental office. During visit two, there were times where she still had metal tools IN his mouth and was turning away to move around or retrieve other supplies. I don't know if she was just having a bad day, holds disdain for my husband or was medicated (prescription or otherwise) and grouchy. A second opinion and evaluation has been sought out at a different practice to see why there was excessive pain well after the procedure. It was determined that not only did Dr. Chang not remove all of the cavities from the aforementioned teeth, but excessive amounts of the actual teeth were also drilled away at, only to be "patched back up" really shoddily. Now we find ourselves seeking what should have been basic treatment elsewhere to fix her lack of thorough work and mistakes. This negative experience was mentioned over the phone to the staff back in November and was given an ultimatum in early April about how to handle the situation. Mondovi Dental's parent company, Smile Brands, had their Director of Market Operations, reach out to smooth out the situation. It started with promises of getting us taken care of but after multiple assurances that they'd cover for the botched job, she has since ghosted me. At a point where my husband is still experiencing pain more than 6.5 months later and being made empty promises, our experience needed to be shared. There are plenty of more capable and caring practices in the area. Mondovi is NOT it. Avoid like the plague. If you scroll down, you'll see his review as well. The office suggests for us to email them, well WE HAVE and have spoken to their parent company. A formal complaint has been reported to the Board of Registration in Dentistry along with every platform I can access.

Today I had an appointment for two cavities to be filled. I saw another dentist and she looked at…read morethe xrays and then started to .inspect my teeth. After fifteen minutes she stated that I did not have cavities. She asked me to look at the xrays while she showed me my teeth were perfectly fine. I told her the dentist who made the diagnosis also stated that I needed four crowns. The dentist today stated that I might benefit from one crown but not four! Every visit I have had there's always a new hygienist and dentist. I would be very reluctant to recommend this dental office. I will be looking for a new dentist!

the hygienist didn't introduce herself other than to say she was the hygienist. she was…read moredeliberately mean. She was supposed to numb me she instead played at bully the blind person and failed to numb me. She grabbed my cheek and pulled so hard my head followed then reprimanded me This happened multiple times. She told me I couldn't wear ear buds when I asked to put them away she told me I could hold them in my hand, I have worn them before without an issue. so the dentists hit a live nerve and did an oopsie. I got 2 extractions today instead of one. I was prescribed aspirin as a pain killer, it's documented in my records I'm allergic to aspirin. Aspirin doesn't require a prescription. all and all a very bad bad experience. im Legally blind. The hygienist deliberately bullied a blind person and failed to do her job of numbing me. the hygienist was deliberately abusive. I do not know the name of the hygienist as she didn't introduce herself other than to say she was the hygienist.. I'm very concerned as I believe she would treat children this way also. It was not okay.

I'm always happy with the treatment I get from Baystate Dental. I've been going to them for over…read morea decade. I have a lot of anxiety but they are patient and kind.

I needed a new dentist, because I was not comfortable with my longtime dental office. I needed a…read morecrown and it involved working around my trygeminal nerves. I have trygeminal neuralgia and am terrified of any work around that nerve! Kasperowski Family Dental was recommended to me and I got in right away for a consultation. Dr. Megan Kelly spent about 45 minutes with me; showing me extensive information about my situation. I felt extremely comfortable with her and her assistant, Sue! I just had my preliminary procedure with my temporary crown. she knew my fears, made me feel comfortable, while talking her way through each procedure as I requested. I've never had a better dental experience in my life (I'm 64)! I highly recommend Kasperowski Family Dental! so thorough, professional AND personable, creating the best comfortable experience ever!

I was having a hard time finding a good dentist that actually cares. Meghan Kelley is the absolute…read morebest dentist I have ever had in my life! She is professiona, personable, and actually listens cares about your concerns. She takes the time to explain every option and how the appointment will go before doing any work. All questions were answered and concerns were taken care of on the first visit. I will never go anywhere else again, I feel comfortable with her because she is gentle and checks how you are doing every few minutes. She really cares about your comfort and well-being. Highly recommend!!

I had my 6 month cleaning today with dental hygienist Gina and was extremely satisfied. Dr…read more Bonkowski came in and did a follow up check and never rushes you. Great service!

My family loves Dr B and Ama our hygienist .They are there to guide your health and truly care…read moreabout each individual. We have been going to them for over over 20 years!

I consider Dr. Michetti and his team to be the best. Friendly, courteous, efficient cleanings and…read morefillings. I've always been satisfied with referrals for oral surgery. . .

I'm on my first visit that required work so hear me out. My…read morewhole life I went through dentists like Sox's. I've had past traumas and unpleasant experiences. My two front teeth is what forced me to seek out a dentist desperately. Upon extensive search and recommendation from a co worker I decided to give Lifetime dental a try. Dr.Michitti is calm and a good listener . First time in my life I felt heard . My two front teeth look amazing I feel so confident now !! Please if you have anxiety or phobia this is the place for you . If anything changes I'll update, but I feel like I'm on the right path of healthy teeth.

They worked with me for quite a while to make sure it was a comfortable experience given that I…read morecame in on short notice. Very Happy with everyone at the office. 10/10 -Michael Kalil