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9 years ago

Nicest apartments in the county by far! Just moved in and we love it. Caroline, the manager, is super nice too!

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Colerain Oaks Rental Homes - scrubbing & bleach would not even clean this filthy toilet that they promise to change out when they moved into in July....

Colerain Oaks Rental Homes

(4 reviews)

I have lived here for 2 1/2 years. I was not shown a trailer per say I was shown papers with the…read morelay outs. There are a few trailers in this park that are not livable and at this point they are moving out those and placing single wide in there place. Maintenance changes a lot, they want a lot done with 4 people, fixing trailers to be moved into along with having to do all things that need to be done, For those of us that live here, I saw where someone wrote its for low class people Iam not low class, my 4 bedroom is not infested with bugs of any kind. Before I moved in I was told which one I would be going into, I looked thru windows and so so is all i could say then, but i watched for 3 weeks while this home was prepared for me and my family. new carpet new floors new bath rooms. new frig and a new dish washer, shortly after we moved in we had a leak they temp fixed them got a new roof, as for broken windows there are certain kids in this park that are punks and do this, but they have to be cought to press any charges, Office management i have to say are pretty good. At times Maintenance is over whelmed and they get attitudes but I would do, I have no issues living here for me and my family has been good, no issues of any kind,, and when something needs to be done it is... I needed 4 bed rooms and could not afford a house to rent so this was where we ended up 200 less than renting a house, and have to say pretty quite except on holidays with the fire works, So if you see negative on cole rain oaks yeah rough from the outside but living here is good for us. some people think trailers are for low class its not true,

The woman who answered the phone listen to my every need! She not only listen and answered all…read morequestions went above and beyond to get me paperwork I needed to move in! Just can't wait to move into my new home.

Willow Way Apartments

Willow Way Apartments

(3 reviews)

GAS CHAMBERED MY CAT AND HOME!…read more The management here is INCREDIBLY INCOMPETENT. I always paid rent on time and never caused trouble. They were going to move me into a unit with a new tub, and then they fumbled the tub order. I was put into a unit with a tub that had an obvious patch, and this patch soon gave out. They put tape that was *not* waterproof over the hole. Despite communication, they wasted MONTHS not fixing it! ROACHES were coming up from the rotted wood, and I was standing in water every time I took a shower. When I reported the roaches, she placed an order a MONTH OUT to have a bug spray come. Then when they *did* finally call a contractor out for the tub, Denise "forgot" to call him on the day we agreed on service, when I could be home to supervise. I never met this man, and I have a cat. I was told that he "might come in the next two days," and since the situation had gotten so nasty to live in, I agreed to have him enter my home IF Denise stayed to supervise and make sure it was ventilated. What did she do? LEFT A STRANGE MAN IN MY HOME WHO GAS CHAMBERED MY CAT! NO VENTILATION! NO WINDOWS CRACKED! NOT EVEN THE BATHROOM FAN WAS ON! I came home from work at midnight to an apartment that made me cough, made me nauseous, and made me faint. I had to move myself and my cat to a friend's place for the night and then move out entirely after. The chemicals had soaked into my CLOTHES, my SHEETS, my PILLOWS. I had to take my cat to the vet because he was vomiting. He is blessedly okay, but I had to go in and out of that place before work to move my items. It made me so foggy headed. During this process, Denise REPEATEDLY claimed that the chemicals were "safe." What were these chemicals, you may ask? Epoxy resin for fiberglass. The very same epoxy resin that parents have been clamoring to have removed from children's toys, and the substance whose fumes are KNOWN to cause irritation and even have people develop lifelong allergies due to exposure. She dismissed me entirely, refuses to give the real business name of this so-called "Mr. Happy," whose business I cannot find ANYWHERE, to which I have no choice but to believe that she brought an UNLICENSED MAN INTO MY HOME UNSUPERVISED. While I was reeling from the sleeplessness, constant sickness, and helplessness of the entire situation, she was claiming ignorance and saying he did the same thing to her cats, the smell went away in two days, so I was being sensitive. THE CHEMICAL SMELL DID NOT DISSIPATE UNTIL THE 29TH OF MAY. SHE GAS CHAMBERED MY CAT ON THE 7TH. This place DID NOT PROVIDE NOTICE THAT I NEEDED TO SIGN TO VACATE. I have this woman admitting that she did not place the paper saying I needed to sign to vacate by June 1st or I would lose my security deposit until JUNE 9TH. THESE PEOPLE EXPECT YOU TO TIME TRAVEL TO MAKE UP FOR THEIR INABILITY TO DO THE MOST BASIC TASKS. They then charged me a cleaning fee rather than take it out of the security deposit that, in my opinion, they STOLE from me. BEWARE THIS PLACE! If you are a smart tenant who records conversations (as is allowed by GA being a 1 party consent state), Denise will ambush you on your way to and from work or the garbage can so that she can hide her incompetence. She will pretend to be nice and stab you in the back later. My tub had been broken since DECEMBER. IF YOU RENT HERE, KEEP ALL CONTACT WITH THESE PEOPLE TO *EMAIL ONLY.* RECORD *ANY* TIME YOU HAVE TO WALK IN THE OFFICE. DROP RENT WHEN IT IS CLOSED, AND RECORD YOURSELF DOING SO. THEY ARE SNAKES! Not included in the photos are the ones from when they put white likely painter's tape over the crack. These people also IMMEDIATELY sold my cleaning fee as debt to a SHADY collector company whose website does not work and doesn't even have https security! They DID NOT NOTIFY ME. I paid them within a week of receiving mailed notice of their bogus fee. These roaches want to double dip after swiping my security deposit with their negligence, and now I have to waste time fending off spam calls and disputing a "debt" I DO NOT OWE! They also hid my google review to hide how disgusting they are.

We have tired multiple times to get in contact with this company they don't respond fast no…read moreinformation.even tried going to the office and calling no one has ever been there or picked up..Highly disappointed in this place. Would not recommend this place to anyone.

The reserves at Sugarmill

The reserves at Sugarmill

(2 reviews)

This place looks nice from the outside but it's mismanaged and no one cares…read more For a month my son and his wife have been jumping through hoops to get an apartment at this location. For weeks that have been told they are approved not to worry the apartment is there's. Then two weeks ago my daughter-in-law called to find out her move in date and she was told that the application is pending that she "the manager" forgot to send a paper of to the compliance dept. And all decisions have to finalize through the compliance dept. OK fine, they waited another week. Heard the same excuse on why she doesn't have a move in date for them yet but not to worry they are approved the apartment is being held. Finally last Friday she called and said that everything is set they just in to come in today (Monday) with a security deposit to receive their move in date. That brings us current. As of today she the manager "the idiot" called my son and told him ops sorry I can't accept your GI bill as proof of income after all and your not approved. So we called corporate to find out the WTF and corporate told me that Every apartment community operators on their own and all decisions are made by the manager not corporate and they don't have a compliance department and had no idea what we were talking about. Basically the rude idiot for a manager jerked these kids around for a month for no reason. So, with my help they now have an apartment elsewhere. Screw them. Also, the management company they have listed on the different websites and brochures is old. I had to call around to other apartment communities to get the new management company information. Update: My kids really wanted to live here so I provided the manager with proof that the GI Bill is income. Three days later she came back and said now your over the income requirements so can you add a fifth person? Maybe a friend that doesn't have income just say they live with you. Can you believe that she wanted they to lie on the application?!? What a piece of work this woman is. I wonder how many other person she had lie? Also, this is how stupid she is. She told my daughter in law that only people that make over 50% of there income can live in the second floor and under 50% lives on the first floor. That's discrimination!!! Don't rent here.

More like The Prison at Sugarmill!! Oh where do I begin...dealing with bug issues (infestation…read moresmall roaches) nothing gets fixed it takes forever as they only have 1 maintenance person the manager is always in a bad mood def not kid friendly the playground is locked the splash pad has been broken for years and you can't use the fitness center. There is nothing for kids to do if they are outside playing she is always complaining about something she is usually not at the office. Would give negative stars if I could. Run far away from this place!!!

Hammock Cove - apartments - Updated May 2026

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