HeavenLee Companion Aquamation showed compassion, kindness and empathy after the loss of my golden…read moreretriever Ginny. They were responsive throughout the entire process and took care of everything with respect. The keepsakes they provided are beautiful and exactly what I need to honor her memory. The cedar box that contains her ashes is truly special. I would give them 10 stars if I could. I am so grateful for the care they gave Ginny and the comfort they gave me during such a difficult time.

I lost my golden retriever 3 years ago and used this company. I was delighted to see that there was…read morean alternative to cremation, as that gives me the willies. They came and got Heathcliff, called me when they had him and returned his remains in a beautiful box along with a paw and nose print and a Picture container . They were kind and compassionate. I will certainly use them again. Rosy

update 07/27/21 - Jamie just delivered my sweet Dio! I could not be more pleased with the quality…read moreof both the urn and the name plate/placard! Paws give the best recommendations without having to even go to their location! It took me a while to look in the nice folder Jamie dropped off (which is a new addition since poor Jewel was cremated), but what a sweet touch! It contains the Rainbow's Bridge poem which is also on a 3-dimensional bookmark, the certificate of cremation, a sweet sympathy card (hand signed by all the employees), a comment card if you would like (of course) to provide comments, a business card, and your receipt. I don't know why (probably brain fog due to being sad over sweet Dio) I thought the charge would be $300.00 but it is only $185.00 - WOW! You get a lot for that. I don't know if they still offer "combination" (my words) cremations, which are less expensive and not my preference. I always do a "private" (individual) cremation which is your baby only. Their primate cremation for 6-15# fur babies is $150.00 and the beautiful urn is only $35.00! The engraved nameplate, blue velvet bag, pickup from the vet's office and drop off to your home are all complimentary! Thanks so much Paws. You have honored my sweet boy Dio in such a beautiful way and it is very much appreciated! ----------------------------------------------------------------------- This is difficult to write because requiring the services of a company like Paws Memorial is never a fun time. However, these are *the* most compassionate people you'll meet! In 2010 when we had to say goodbye to Jewel, Paws were there! I still enjoy his (long story that Jewel is a boy) beautiful urn that so handsomely honors his life! I believe I had sweet Haley re-cremated by Paws because I wasn't comfortable with how it was previously done. (Don't quote me, it's been a while). For Jewel, I picked up the urn (it's actually a beautiful wooden box I selected) at Paws and it came in a beautiful velvet bag and there may have been a note in there, I don't recall. Still, just a lovely compassionate experience when one is obviously distressed. When we sadly and unexpectedly had to say goodbye to Dio last week, I opted out of the cremation service/s offered by my long time vet which is an organization out of Birmingham, for Paws. I mustered up the emotional energy to make the call to Paws when we got home and Lisa at Paws was so kind!!!!! I asked if I could text her pictures of Jewel's urn because I wanted the same or a similar urn for Dio and we texted photos back and forth (they now provide the engraved placard/nameplate, which is a nice and appreciate touch!) and she sent me a photo of the one she recommended. Happily, despite changing computer systems in the past decade plus and not having my record, they still carry this timeless urn! YAY! I also texted the urn's measurements and Dio's weight - this ensures you purchase the correct size urn (you probably know that). It took me a week+ to decide what I wanted to engrave on the placard/nameplate as I wanted Scripture and none really spoke to me. I finally put on my big girl britches and narrowed it down to two verbiage options which I emailed to Lisa this morning. She immediately responded with a text and her opinion regarding which option would look the best. (As you can tell, I really trust and appreciate their input and professional experience in their field) I mean, these people are on the ball!!! Now they also offer pickup and delivery services which I am opting for and appreciate the added convenience. Also of note is price-wise they are in light or maybe slightly less than others who provide the same services. I'm looking forward to having sweet Dio back home to raise a toast to his well-lived life! Thanks, Paws!

Our baby Bella was a polydactyly cat on both front feet, so we did want her paw print. These morons…read moredid not even know she had extra toes, they did not even look, how do you use the cats paw to get a paw print and not know!!!!! 0 stars, go elsewhere.

We lost our beloved 14 year old doxie a few weeks ago on July 2nd…read more My husband made arrangements the night before we put him down. He was able to select the service we wanted and paid for it all online. We brought him straight to the funeral home from the vets. The facility treated us with compassion and respect. I understand some people would not go to the lengths we did to lay our fur baby to rest, but we requested a private cremation. They were able to accommodate us and allowed us to witness. They cremated and processed our baby in a timely manner. We didn't request any personalization for his urn, so we were able to get him on the same day he was cremated. I don't wish for any pet parent to go through losing their beloved fur babies, but Family Pals did an amazing job. I highly recommend them for laying your pet to rest.

I brought my beloved family pet to them today and I was treated with the utmost dignity and respect…read moreas I would have been with a human family member. They were so thoughtful and kind. I highly recommend this service for all your cremation needs.

Great practice, knowledgeable staff and compassionate care! We love this place and always feel like…read morewe're very informed!

I took my dog to get his glands and shots done and they told me the price before hand the shots was…read more$75 or something and the glands was $20 when it came time to pay and they told me they did a heart worm test with out asking me and I had to pay for it and I don't have the extra money to pay for it now I'm broke guess me and my kids will be eating ramen the rest of the week. I'm was so mad because how could I argue about it because they already ran the test WITHOUT ME KNOWING OR HOW KUCH THE TEST WOULD COST

My husband and I unexpectedly lost our cat this week and Wanda was amazing. She was patient with me…read moreover the phone while we were discussing arrangements (because of course I was barely keeping it together). She was empathetic, welcoming, and reasonably priced. Now I hope we will not need her services anytime soon, but will be using her in the very distant future.

From the owner: I have loved, breed, cared for, trained, shown and been loved by Shar-Pei for over 30 years. I have…read morebeen in your place. Experienced the love and hurt of having a pet and loosing them. I will care for your pet as if it was mine.

FYI Pet Angel bought out Faithful Friends Memorial Services unfortunately. $393 dollars for…read morecremation of an 8 pound dog, an ugly wooden urn, and a paw print which they gouged $50 for. I highly don't recommend Pet Angel. What started out in my vet office for $180 morphed into $393 without my consent. Absolutely overpriced and disappointing! Stay far away from this company!

Timely quality service for handling my beloved dog's cremation at a time when I desperately needed…read morekindness and understanding. Losing my boy was losing a member of my family & they did a very nice job at a good price.

Dr Berry, assistants and staff are wonderful professionals who genuinely care about their clients…read moreand their human families.

Prices high compared to other clinics in the area. No after hours phone number to contact a…read moreveterinarian.