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    Halifax

    3.4 (10 reviews)
    Closed 9:30 am - 5:00 pm

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    HSBC Bank - Banking

    HSBC Bank

    (5 reviews)

    HSBC's main branch serving Brighton centre is located close to the buses on North Street, it is an…read moreaverage sized branch by HSBC standards, albeit smaller than locations I'm more of a "regular" too such as Manchester St Ann's and Liverpool. The store has a good amount of seating and express banking machines, although I didn't like the fact that there were too many different machines for different things, such as for paying in cash and cheques and withdrawing it, considering nearly every other bank does it all in one machine now, with probably Halifax and the Lloyds Banking Group the only exception, I don't like this approach as it is confusing and slightly time-consuming depending on if you need to queue and switch between machines. There is also a small counter, which is slightly hidden into the back of the store, the waits didn't seem to be too long. Open 9-5 Monday to Saturday, the hours are pretty generic and common, but with many local banks shutting earlier especially on Saturday's, the opening hours are pretty decent here and the minimum of how they should be for a bank. Decent bank. 3*

    Like the Falmer HSBC, this place is very good as banks go. There are loads of free cash machines…read moreand it's the most easily accessed place for free cash withdrawals on this end of the North Laine. There's usually a queue for the counter, but never a long wait. And there're always plenty of staff on hand in the week to help with whatever (new accounts, internet banking, loans...).

    Lloyds Bank - Grand Larceny

    Lloyds Bank

    (2 reviews)

    Lloyds Bank's main central Brighton location is located on North Street. It is fairly close to a…read morebranch of HSBC which I found to be much more modern, but that's a different story. Opening hours are pretty common for a bank in the area, opening at 9 Monday-Saturday, albeit opening half an hour later on Wednesday's (not great, but considering most local banks open at 10 it's an improvement), closing at 5 pm every day, except Saturday's where they close an hour earlier. Opening hours aren't something which often ranks and justifies a business, but in my opinion for a bank it can make or break whether you're going to become a member of that bank because let's face it you want a bank with flexible hours and even in 2019 some banks are open for a short space of time, so they're becoming used less and shutting down, causing even more problems which we sadly face right now in the UK. Back to my regular review - Inside the bank, as per the grand old building it is located in, it is a little old but still feels nice, it is a different feel to other Lloyds branches such as my local store on Manchester - Market Street. There are a few basic banking machines here to conduct activities. The staff seemed friendly enough, but where they lacked was knowledge. I was sat down in the bank checking my emails, avoiding the busy crowds and sun so bright I could barely see my phone on a sunny south coast day, and I noticed a member of staff giving incorrect advice regarding online banking. Having been a member of almost every UK bank, I consider myself an expert in the British banking world so I was shocked to find out she was giving out incorrect information and the wrong advice to a customer who had lost their phone, she talked through the method which would take more time, compared to getting the issue sorted today which for me either shows a lack of training or the staff member being rather lazy. Friendly staff who seem happy to help, but perhaps an issue with their training, decent location for Lloyds Bank customers yet it is probably one of the older banks in the city, compared to every other bank, with the exception being TSB who used to partner with Lloyds, having much nicer, newer banks. 2*

    A medium sized branch of Lloyds TSB bank situated close to the Royal Pavilion on North Street…read more It has two entrances, one of which provides level access for wheelchair users. It can get busy at lunchtimes but generally has shorter queues than the West Street branch.

    Santander

    Santander

    (1 review)

    Santander on Brighton's Western Road is a fairly poor branch of the major banking chain, which is…read morequite large in England and Spain. To start with, the opening hours aren't the major issue with this bank, of course, they could be improved slightly but they are basically in line with the average hours of any bank being open Monday to Saturday from 9 am to 5pm, albeit they do close an hour earlier on Saturday's, and open an hour later on Wednesday's - again this is common practice for most banks nearby. The store didn't feel too modern, so did lack in that sense compared to other Santander stores compared to both branches in Sheffield, South Yorkshire. The queuing didn't seem to be handled very well, unlike most other banks, there wasn't a runner approach which is used to help customers who perhaps might not need to queue, perhaps this is something which can be done via the banking machine / ATM or online banking with staff assistance - this didn't seem to be going on here, and it really could have made the whole in branch experience much quicker. The bank had a satisfactory amount of machines for basic banking, and perhaps below average seating but the main flaw about this store is the fact it does need modernisation, especially to serve a city centre, and it also needs more focus on improving the speed of the customer experience, until then this branch is a big let-down, and feels more like a branch you'd find in a small town which wouldn't get that many people and is basically there because of regulations and being forced to stay open through local media and protest, and not a branch serving a large city like Brighton. 1* - In a city which has nearly every major bank within 5 minutes walk away (and some minor banks including Metro Bank), you'd expect this bank to be doing so much better - Santander have their work to do here!

    Halifax - banks - Updated May 2026

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