John Mccaw, One of the best retail leaders I have seen in a while especially from this side of the world. Just an amazing demonstrative proactive customer focussed approach not incentive or commission based, but a total store ambassador. Delivering high standards of trade agreement by going that extra mile just to make sure that under John's leadership the store managed by John would meet the customer's agreement by delivering what was ordered regardless of any such excuses, technical glitch or a stock error in that store. An excellent & successful store manager with an amazing standard of inter personal skills completely dedicated towards the customer's needs. Would highly recommend John. read more