I purchased a food processor from their online store, and I was very happy with it. Yes, these…read moreproducts are extremely over priced in Europe - it cost about double what I would have paid on Amazon or at Walmart in the US. But it works well and it was delivered on time (it took ten days, as they said it would). I have been to their stores and they seemed expensive to me, but Europe is not a good place to purchase consumer goods - and I am really not sure why everything is so expensive. Also, the service is not that great.