My experience with this law firm was unacceptable, and I am leaving this review to clearly document…read morethe serious issues I encountered and to request a full refund for services that were not delivered as promised.
My experience with this law firm was extremely disappointing, and I'm sharing my perspective both to help others make informed decisions and to request a refund for the service I did not receive.
From the beginning, I felt unsupported during a critical legal matter. What follows reflects my direct personal experience and the pattern of conduct I witnessed raises serious concerns about this firm's reliability, professionalism, and commitment to its clients with how my case was handled. In my view, the representation was inadequate and, in several ways, fell far below what I expected from a professional legal practice.
The most concerning issue occurred on the day of my first trial. My attorney left the firm entirely that same day, immediately after trying my case that afternoon. This abrupt and unexpected departure, during such an important proceeding, left me without the stability, continuity, and representation I believed I had paid for. No client should have to deal with that level of disruption at such a pivotal moment.
I also received written assurances from the firm's owner, Justin Sisemore, stating that he would be "personally taking lead counsel and continue to oversee my matter together with my existing legal team." In my experience, that never happened. I did not receive meaningful oversight, guidance, or the level of preparation the firm promised. Communication was inconsistent, and I often felt under-represented and uninformed throughout the process.
The instability continued when a second attorney was assigned to my case, only for her to be fired two weeks after my second trial. My case remains unresolved to this day, in large part due to this constant turnover and lack of continuity. This has only added to the stress and harm caused by the firm's handling of my matter.
Another major concern was a statement made in open court claiming that I had been provided with all case files this was not true. I later learned--after the judge had already exited the courtroom--that transcripts had been received by the firm, but never given or emailed to me or sent to my new lawyer's firm. From my perspective, this was not only misleading but a serious failure in communication and professionalism. Having access to those documents is essential to my case.
These issues--the instability in representation, broken written promises, attorney departures at critical moments, inadequate representation, and inaccurate statements made in court--are not minor oversights. They represent a systemic failure to provide competent, ethical, and reliable legal services.
Given the extent of the preventable issues I experienced, as well as the written commitments that went unfulfilled, I believe a full refund of all fees paid is appropriate and warranted. This is not simply a request, but my view of the only fair remedy based on the harm and disruption, misrepresentation, and lack of professional conduct that I experienced that was caused by the firm's handling of my case.