Really disappointed with my experience at Xcentrik. Walked in today to get a trim, was quoted $10…read moremore than what it says in their price list, and I walked out with half of the hair I went in with even though I specifically asked for just 'half an inch off the ends'. I'm now stuck with hair so short that I won't be able to style it for the wedding I'm attending this weekend. Definitely won't be going back to this place as I can't trust the hairdressers to do what I request.

Sonya and her team make you feel welcomed. Their knowledge of hair is sound, and they work fast…read more Prices are better than most salons too.

Had a very bad experience at inches hair. I went to go from brown to blonde an undertaking I…read moreunderstand. I explained this to the hairdresser she said we'd have to do it in stages ect, I said I wanted an all over colour change. I didn't like the highlight look. She explained the way she did highlights it would look mostly like One block colour. I figured she had more experience then me. So i said sure. When she was done with highlights ect. My hair looked really streaky and I was disappointed. I tried to explain this, but she just said going blonde was a process. So I went home and slept on it, figuring I would feel better in the morning. The next day I still felt unhappy with my hair and considering I paid 290 and I'm just an university student. So getting my hair coloured is a real treat. I decided to ring up and explain the situation. I got a pretty aggressive guy, I dunno if he was just stressed or that's his manner. He wanted to put me in contact with the hairdresser I had the miscommunication with, I explained I wasn't comfortable with that and would rather just use someone else in future. He seemed disgruntled and annoyed and it made me feel anxious. So I decided I would just go somewhere else, I explained this to him, he seemed annoyed. He rang back half an hour later and asked again if I would like to book an appointment to get my hair fixed. This time I agreed as I couldn't really afford to go Somewhere else and he sounded calmer. I explained I needed my hair done by today though, because I had a wedding the next day. He said there were no available appointments and he couldn't help me until next week. I explained that I needed a quick fix, because I had a wedding and I needed to look right for the photos. He seemed to get snappy and annoyed again. So I just said I would have to go somewhere else as I needed it done by tomorrow and I did. After I went to the next place, where they fixed my hair and did an exceptional job. (Brown to blonde super easily and really friendly) I decided that maybe I could Ask for a refund considering they weren't able to fix my hair for me and now In total this hair had cost me 500 dollars. I rang inches hair back to discuss this and the man basically just yelled at me, for even ringing him again and hung up. All in all an awful experience. I completely understand that sometimes hairdressers don't get it right ect ect. But what I don't understand is how Incredibly unhelpful and rude they were making me feel anxious and uncomfortable. At this point it's not even about if I got a refund or not, it's about the fact they were so rude to their customers. So disappointed, would not recommend.

Perfect blonde colour 4 years later am really happy with color and treatments All the girls oh and…read moreCharlie babe are amazing Natural products and so not your normal assembly line hairdresser It's calm / beautiful massage/ discussion re ya color They're all brilliant And it's an art gallery which I ... Always something new