CJ Hole is a large estate and lettings agency based all over Bristol. This particular branch…read morecaters to both sides of the business, with the sales department at the front of the shop and lettings at the back. I came in to contact with them when I was looking for a house at the end of last summer. Unfortunately they couldn't offer anything suitable at the time, but they took our details and promised to call if anything turned up - which they did. The service was friendly and the negotiator was knowledgeable when they showed us around the property that turned up. As a large agency, they have a high number of properties available, although they tend to market available places at fairly high prices. I was generally impressed with their service.

Hootons is another Estate agent that I came across during my epic flat finding mission. They are…read morelocated near the top of Whiteladies road and cover the general north Bristol area. The house we viewed with them was absolutely beautiful, if a little pricey, but we didn't take it due to a short lease. I found the service in Hootons to be pretty good, they were friendly, honest and patient with our indecision, and answered questions readily and straightforwardly. I would definitely use them again if looking for a new pad.

Yep, went with these guys when I found a flat with a couple of mates in Redland and had no bad…read moreexperiences to report. The service was friendly and efficient - they always turned up on time for viewings (actually, we were late on more than one occasion, which didn't seem to bother them in the slightest). Once we'd found somewhere, we trekked back to the office on the top of Whiteladies Road to sign all the paperwork, and as a plus point, we were given ample time to read everything through with a coffee that they gave us. Maintanence-wise, they were actually quite prompt and, understandably, prioritised you if something major went wrong, such as a boier breakdown in mid-January.

This was the lettings agency I had to go through when I moved into my current flat. I'm always wary…read moreof agencies, as I've had my share of bad experiences in the past. In this case, however, I was pleasantly surprised. As far as I can tell Pentrich Properties consists of a small office located on Coldharbour Road and one small Smart car. The very nice lady who sorted out my deposit and contract etc, it later transpired, was also the owner of the business. Unlike some of the larger firms of letting agents I've had dealings with, the staff were very helpful and easy to get hold of at all times. In this case they were only looking after us until we moved in (we now go straight to the landlord if there are any problems), but during that time they certainly did an excellent job.

We used these estate agents to purchase our house and if I'm being honest they weren't the best. On…read moreour first viewing of the house the guy that showed us round was very uninformative and frankly a little rude. Each communication we had with them they were really unhelpful and often made me feel silly for asking certain questions. When we finally completed on our home and went to collect the keys from the office one of the ladies just handed us the envelope with them in and that was it. Buying your first house is very exciting but also very stressful and I just don't feel that they were very approachable or helpful.

We have used Lets Move Uk over the past three years to buy, sell and let. We have always found them…read moreto be professional and offer excellant customer service. I can not recommend them enough and am a huge advocate for anyone looking to sell, buy or let their property.

Northwood Bristol have managed my property several years now, and the reason I remain with them,…read moresimple, they provide a high quality service, value for money and must important I trust them. Throughout, inspections have been regular and thorough, and they've done a sterling job in helping me navigate the ever changing rental rules and licensing imposed on landlords by BCC. If you're a Bristol landlord thinking of using an agent, look no further than these.

This is a warning to any landlord who want to let their property with Northwood 271 North Street…read moreBristol BS3 1JN .I signed over my property to Northwood in A1 condition on 11/2/2013 my experience with them was good until things went very bad. Northwood informed me of a problem at the property with a leak coming from the roof and I agreed for their contractor to carry out an assessment of the works required to remedy this. But to my Horror when I got the report from their contractor it said, I quote "Note- This is the worst case of moisture I have seen, taking into account the roof space has vent tiles the only way moisture drops would permanently drip like that is extreme heat being used or vented into the loft space. I have only seen this before in a customer's house where cannabis was being grown. Evidence found growing lights and extractor fans found in cupboard upstairs whilst I was checking all ceilings for damp.Emergency action is needed before all roofing and ceiling timbers are lost". When the problem was identified Northwood initially took liability and instructed their contractor IronGates Property Services to start the works on the roof. This resulted in scaffolding being erected. They then told IronGates Property Services to halt the works on the basis of a police report, which was done days after. When they had already informed the tenants that they were coming to carry out an inspection of the property. On receiving their report I contacted Northwood office where I was informed that I was liable for this damage and that my insurers would have to deal with it.My insures said"With reference to your claim for damage to the roof unfortunately we are unable to assist you in this matter as your policy excludes "Any loss or damage caused as a result of the property being used for illegal activities." I then asked for copies of their regular maintenance checks reports. 30/1/2014 I was sent only one report dated 19/6/2013. This report was in my opinion of a very low standard and looks as if it was completed without a full check of my property being carried out. The main reason for me choosing Northwoods over other management companies was their assurance of regular checks on my property. One check in fourteen months does not adhere to their promise of regular checks. One of my main concerns was that if the property was having regular checks with reports being carried out as I was informed it would be done as part of their managed property service, is that this problem would have never occurred. Also they had as many as 8 people living at my property what was never agreed with me. It was let on agreement that no more than 3 people would be residing at the property. Also complaints about noise due to band practices at the address caused hostilities towards me from neighbors that I have always had a good relationship with. I was prepared to let this matter rest on the assurance that they would make good all works necessary to put my property back to A1 condition. But Northwood just tried to get out off the contracted and there responsibility's which left me with a £7,200.00 bill. Northwood Said"As previously advised, we have started the process of recovering possession of the property and suggest at the point that we receive possession, we hand the property back to you after we have fulfilled our contractual responsibilities. It is probably in both parties' interests to terminate our agreement at this point." I Do hope they do what is right as I just can't afford to lose this kind of money.

Charles Church housing development company offers up market houses at reasonable prices. Their…read moremarketing is very good and describes accurately the product offered. They are also open to negotiating prices particularly in the current financial climate. A 4 bed roomed town house gives what it says in the brochure but there are some major problems. The houses are very poorly equipped with little storage space, There is no outside tap and because of the plumbing no chance to locate one at the back of the property. This can be spotted prior to moving in. The biggest issue is one of quality - and us and our neighbours have had far more faults than we would reasonably expect. Fortunately the company will fix these but they should be fixed before delivery using adequate quality control. Perhaps they've lost the goodwill of their staff in the light of recent redundancies?