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18 years ago
really unprofessional, charge for everything they can. Not interested in maintaining properties and do not sort tenants' problems at all
Church Green West
Prospect House
Redditch B97 4BD
United Kingdom
01527 60889
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AP Morgan Estate Agents
(1 review)
I have had the unfortunate experience of dealing with both Bromsgrove and Redditch offices of AP…read moreMorgan. We went out to see a house that was so badly misrepresented by this agent, we weren't just disappointed, we were downright angry. We wasted time and money going to see a house that needed a lot of structural work doing to it, there was no mention of this in the description online, or in any of the conversations I had with 'Alex'. The photos were completely misleading, making the drive to the house, the garden, and the house itself look far bigger than it actually was. We've tried to view another house, and despite requesting a timeslot, and informing three people that we are out in the afternoon, they book a 1.30pm slot. I email them saying that we cant do this, two days ago, they reply, they will get back to me with another slot. They then ring me today asking me if I'm still going at 1.30pm. If these people are this bad at communicating, why would ANYONE sell their house through them, never mind view houses they have to offer ? Awful service, awful communication skills, and completely misleading adverts on their website, and on Rightmove.
From the owner: AP Morgan Estate Agents in Bromsgrove and Redditch are your multi award-winning, leading,…read moreindependent, local estate agents. Whether you're looking to buy, sell or rent you know you are in safe hands with AP Morgan Estate Agents, the local name you can trust. We cover Redditch, Alvechurch, Studley, Astwood Bank, Barnt Green, Bromsgrove, Droitwich, Rednal and the surrounding towns and villages. Client satisfaction and a smooth process are central to everything we do. We pride ourselves on our local knowledge and the unrivalled success that we achieve for our clients. Testament to this success and continuing growth of our company are the hundreds of referrals we get each year from satisfied clients recommending friends and family. Over 60% of our business is derived from recommendations alone, this means we are in a unique position whereby our team can focus on getting the job done rather than spending time to look for new business. We use the latest multi-media and top of the range technology which is supported by unrivalled internet presence, an online interactive t.v. channel, professional property brochures, colour floor plans, great photography as well as everything else that is offered by any good agent, but most of all we offer good old-fashioned values.
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This estate agents is situated on one of the main roads of the town centre. It is part of a…read morenational chain. It could really do with the outside cleaning up as it looks very untidy and unkempt. It also does not make you feel very welcome as a customer as the assistants stare at you when you are looking in the window. The sale boards they use stand out but I think they need to clean up the shop.
I have had the pleasure of dealing with the Director of this company and I have to say he is a…read moregreat guy and his company are offering a very professional reliable service. I would highly recommend them to anyone looking for cdm coordinators and construction project management services.
Well, the first challenge with Elite Lettings was getting through the door into their office on the…read morePershore Road. I'm not sure if they're paranoid and have some vastly complex security system in place, or it's a challenge to sort the wheat from the chaff: if you can't figure out how to get in, then you're not worthy of any of their properties. As it happens, I am clearly not worthy of any of their properties... However, once I'd managed to actually enter the building, I spoke to the very pleasant and well-informed Asif, for whom pretty much all of these 3 stars are for. It's a big plus to have useful staff like Asif at a place like this as, without speaking to someone, it seems a bit overly difficult to extract any information out of Elite. They advertise properties in their shopfront windows, but don't tell you the prices. Their website, similarly, does not list all the properties available. They also do not have a take-away list of properties available. Maybe this is because they are 'Elite'. Or maybe they're just 'annoying'. Anyway, 3 stars for Asif who settled my confusion, gave me lots of information and followed it up with various helpful emails. He also seemed to be the only member of staff alive and well in the establishment also, so perhaps he should get extra points for holding the fort so well.