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Hack's Service Center

5.0 (1 review)

Services - Hack's Service Center

Routine automotive maintenance

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13 years ago

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Shannon Steve Tire & Auto Center - Statement of damage & charges

Shannon Steve Tire & Auto Center

(13 reviews)

Originally went in for State Inspection, left with 2 broken oil plugs & an bill! After inspection I…read moredecided to get oil change. Waited about 3 hrs when they finally came to me and said the oil drain plug stripped & they're gonna charge me $170.00 for pan plus $79.95 for oil change. Being a bit naive I finally said "Ok". Then called my attorney brother-in-law and a friend who worked for Jiffy Lube for years. They both said Steve Shannon is responsible for the damaged, stripped plug not me. I told them what I was advised and they tried to say it was "worn out" and they're not responsible for stripping it while taking it apart. Eventually the supervisor said they'll cover the cost, but told me "Don't come in here ever again"! I waited another hour for an oil pan to be picked up and installed. They came to me again & said they broke one (of 3) "clips" on the new pan and had to order another pan. This is on a weekend so they had to drive me home & I went without a car for 3 days. Got car back on 1-5-26 and oil light was on. I contacted the Owner, Herb Shannon who referred me to the DM. Told them I should NOT have to pay for the oil change after all the issues and they disagreed. They offered a future "free" oil change but then they re-nigged on that. I was told to bring my car back in to find out why oil light was on. Brought it to another location and found that I was 1.5 quarts short of oil! The guy there was nice, added oil but I'll never go back. I gave them the opportunity to make it right by refunding me for the botched oil change, compensate for lost time, NO CAR for 3 days & damaging my oil plug but they refused. You choose where you'll go but I don't recommend Steve Shannon Tires.

On 12/30/24, my driver's side rear tire was flat while traveling. I was towed to this shop. I am a…read moreSenior Citizen who was traveling with my sister. The gentleman at the shop went out of their way to repair the damage so I could get home and have my mechanic repair the damage. From the tow truck driver to the workers at the shop, they reassured us they would do their best. I would definitely use them if I lived near their shop. I received absolutely quality work and their honesty is outstanding. Thank you for getting us home safely.

Wasted Skills Automotive

Wasted Skills Automotive

(2 reviews)

I had them replace my calipers and front brake pads, also had them replace my subframe. I left it…read morewith them for a few days, then they called me and said they needed new pads for the front. I said fine what ever you just fix it. Then a day or two later when it's finally done. I went to pick it up and kept asking them if everything was good on it and if there were and problems with it and they kept saying NO. I asked that question like 3 times and then paid him and left. Half a mile down the road I hear this loud clanking noise come from under my car. I knew they did something to it. I took it back and asked if they test drove it after doing the work and they said NO. I said well you did something to it. I ended up leaving and took it to like 3 other people during the course of 1 month. They all said that the bolt on the bottom of my frame holding my subframe to my car was stripped or broke. I tried to get my money back off the owner but he wouldn't give me the money back! Stay away from these people they are not actual mechanics and they are not professionals. They basically don't exist on paper and there is like no way to go after them if something goes wrong!

I want to express my appreciation for all they did for me! They were very professional and…read morecommunication was great, always got back to me in a timely manner. Customer service is great. I highly recommend this business!! Owner is a great guy!

Hack's Service Center - autorepair - Updated May 2026

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