I was there 2x in less than 10 days. Jeannie was the NP on duty both times. GREAT EXPERIENCE!…read more Jeannie is very caring, great communication skills, all around professional. I was there once before and also had a wonderful experience!

I had pain in my ankle, went there. They don't have an X-ray machine so they sent me to another…read moreplace, that was last Friday. Monday came, nothing from them. Called them they said they did not receive the x-ray. Called three times Tuesday, still no luck. Went to the hospital emergency room and they took care of my problem. This place is probably good for colds or sniffles but anything serious, go to the emergency room.

All calls go through an offshore call center in India. Their sole purpose is setting appointments,…read moreand keeping you from talking to someone in the office. At times when I had a question about my care, I have resorted to sending snail mail.

Worst medical experience I've ever had…read more I went to Pronto Medical on Fisher Blvd for an annual physical and a referral for an MRI due to a known meniscus tear. Dr. Joyce never examined my knee at all--only checked my vitals. He was dismissive and made an inappropriate and medically inaccurate comment. Despite being in extreme pain and significant inflammation, I was not offered crutches, a brace, pain relief, or even basic guidance--not even Tylenol or ibuprofen. The front desk staff was equally unprofessional. I was given confusing paperwork, no clear explanation of where my MRI was scheduled, then accused of being "nasty" when I asked for clarification. I left frustrated, confused, and still in severe pain. Three weeks later, when I finally went for my MRI, I was informed that Dr. Joyce's office acknowledged the initial call and stated the referral would be faxed, but it was never sent and all subsequent calls were ignored. The imaging center attempted to contact the office multiple times, and my MRI had to be canceled and rescheduled, delaying my care by weeks. Because of these failures, I went over a month and a half with a bucket-handle meniscus tear, enduring unnecessary pain and delayed treatment. Dismissive provider, rude staff, and serious administrative breakdowns. I would not recommend this office to anyone. Cris Rodriguez

I want to give this a negative 5 stars. I called ahead to make sure w Covid testing I could be…read moreseen. I needed an X-Ray to rule out a broken ankle. I was encouraged to come. I waited an hour and they continued to take everyone ahead of me as I sat there a swollen black and blue ankle. They took everyone ahead of me for antibody testing which is important but I needed emergent care. No one there was kind or understanding and did nothing to accommodate me or get me in quickly to Xray and bandage me up. The worst place I've ever been to and the first time I've ever written a review.

went in for an x ray on my broken knuckle, got the x ray then when they go to do a post checkup…read moreafter x raying they then proceeded to tell my everything is okay with my knuckle etc. they gave me a cd with a photo of my knuckle my knuckle was very obviously still broken i guess they j didn't want to refer me or the doctor is an absolute retard. it was some fat girl and some old guy. do not recommend this shithole just go to the emergency room and get checked on by real doctors

I live nearby year-round but generally this office is located in a summer vacation town. I took my…read more8 year old in for pink eye assuming it would be faster then waiting for the pediatrician. It was spring so technically off season, I'm sure they adapt some during summer. I made sure they were comfortable and experienced enough to treat my child. We were in and out fast. The nurse/tech seen before the doctor was efficient and kid friendly putting us both at ease. The doctor took a good look at her diagnosed, prescribed, and they informed me would forward the information to our Pediatrician. They took our regular insurance, the out of pocket expense was the same as a regular doctor visit copay. Definitely worth going for a non-emergency or if visiting the area too far from your regular doctor.

If you are going there for your DOT physical, make sure you do not use Dr Yolk! DO NOT ! He…read moremakes up his own standards and will not pass you if he doesn't get his way! Beware Office and other professionals there were great!

do not come here. The staff are so rude and talk shit about patients and do not care about privacy…read moreor safety of their patients.

I went to AtlantiCare Urgent Care in Manahawkin, yesterday, with an ear infection. It was a…read moreseamless and positive experience, which is both rare, and what everyone wants from a Doctor's office visit. The office is practicing Covid-safety measures, having patients sign-in in the front vestibule and then wait in their cars until they are called back from the front desk staff. The staff did the standard check-in paperwork/questions with me over the phone, to limit the number of people in the office at one time. I appreciated that, both as a safety measure and because I dislike filling out the paperwork at any Dr.'s office. I was the 2nd person to sign in when they opened at 8:30. The wait time was short - maybe 10 minutes? The staff has excellent bedside manner. In fact, they were delightful. I believe 4 different people helped me - Dr. Bryan Barrett, and Becky and I think a Gina (or a Rita? Sorry!). The mood amongst the staff was upbeat. They seem to actually like each other and like working with each other. It turned out I had a fever too, and then all of a sudden I was shaking and sweating and my blood pressure dropped while I was in the chair. They had me lay down. A nurse took my blood sugar. Dr. Barrett and a nurse stayed with me until my blood pressure came back up. They did not rush me out or leave me in the room by myself. The Dr. and I talked about other health questions I had. He was just lovely and the staff is lovely too. I will be back...but hopefully not soon. :)

I went there last Thursday with a very severe sore throat. I also had a fever. They checked my…read moreears, looked in my throat and said my throat looks fine. Swabbed for strep - negative. Gave me an oral steroid to drink (did nothing) and sent me away. They did not do a Covid test. Turns out, I have Covid and now some in my family have it too. Why would they not do a Covid test while I was there? Unfortunately, this is the only facility covered by plan, but I will never go back there.

Went to the Urgent care on the island since right down the street. Dr on call zero bedside manner…read more Went in for infection in my foot- thought something was imbedded. Dr said definite infection but he could only cut me open and see if anything there and if not, so be it. Fair enough. He gave me an anesthetic and immediately started cutting and surprised when I felt it and somewhat annoyed that I might need more. Spent literally 60 seconds looking around and said could find nothing and would call in an antibiotic and was out the door. He left me with his assistant who was much nicer and answered any questions I had. Three hours later and the antibiotic has still not been called in. What happened to just handing me a scrip on paper. Next time I go off island to Atlanticare. .

Mom and I both have bronchitis from our trip to Europe. Went to this urgent care and Dr Amanda…read moreDawson saw us. She was incredibly knowledgeable, experienced, engaging, and kind. I truly appreciated her sense of humor and directness. It was easy to completely trust her.

I did something stupid and sliced my finger- needing stitches. Luckily a CityMD in Brooklyn was…read moreopen and did an amazing job putting them in. I was told by the doctor there to come back to a CityMD 7 days later to get them removed. This was right before Easter and I had planned to visit family that week- no big deal- I saw that there was a CityMD in Manahawkin and I figured I would have no trouble getting them out there. First, there is parking in the lot- however not alot by the CityMD which is next to a driving school which uses alot of the spaces. Not a great situation if someone is having medical issues. When you enter- reception is incredibly lovely and polite. The checkin app wasn't working for me (it worked fine in Brooklyn) so the receptionist manually put in my information. I waited for awhile. Apparently they thought I saw the doctor already- and I had to remind everyone that I was there. I entered the room to see the doctor. I took off the bandage I had so he could see the wound and he never looked at it. I showed him the note from the previous doctor and he said he doesn't take stitches out in less than 10 days because "its his license not mine." He said I shouldn't be using that kind of bandage, gave me two t band aids and then charged me the $75 copay and that was it. Three days later (now on the 10th day) I went back to the CityMD in Brooklyn and my stitches had healed into my hand which took over an hour to remove and was painful. Needless to say- I was upset about the entire situation and I'll try Atlantic Care next time I'm in town and need an urgent care.

Made appointment for 12:45'to get antibiotic for infection on finger. Filled out forms prior…read moreonline. Got there scheduled time, asked same ?'s Of everything I already filled out, collected my $15 co-pay and I have been in examining room for over an Hour waiting to see doctor. It is currently 11:50 and still not been seen. Where's the common courtesy??? I get situations arise BUT let me know before you put me in a too For over an hour without seeing a doctor!! walked out of office without ever being treated. Asked for my $15 back and she had to get an office manager who was conveniently in a meeting and unavailable. I have a fractured ankle that had surgery and was extreme pain from sitting and waiting and all I was there for was an antibiotic. Told her I had to leave and receptionist said she would take care of it. I told her If I was charged for this visit I will be in front of city md on a daily letting people know. This place should be shut down!!!

According to another review agency, this is the best immediate care facility in the area. That's…read moreprobably why this place is always packed. You can make an appointment here, which will make you a priority patient...I happen to just walk in and had to wait nearly an hour and a half to be seen. I didn't mind - it was in the middle of summer, and the staff was going as fast as they can. Everyone working here - from the desk staff to the physicians to the nurses - was kind and courteous. I gave it four stars and not five, not only for the wait - but also because they doctor deemed the infection was viral (even after being sick for 8 days), and just wouldn't give me medicine. I understand where they are coming from, but I am prone to sinus infections and tried to tell them this...they did what they thought was best. I would have returned here, but I am not from the area, and went back up north to my home. The office did call and follow up with me the next day when I was much worse, but unfortunately the doctor wasn't working and therefore I still could not get medication. I did end up going to another doctor near my hometown to be seen. Anyway, if I am in a pinch down the shore, I will return here. My circumstances were not ideal but it doesn't mean they aren't doing a good job.

Today had a call from manager, she helped a lot with situation, I already start feeling like may be…read moreit wasn't too bad, untill I had another interaction with office. They called me 2 hours later about my chart result Long story short when I was able to access my chart results the comment from the doctor surprised me because it didn't matched our phone conversation. Firstly I wasn't yet able to get antibiotic which he prescribed on the time of our conversation, second he didn't give me any recommendation to follow up with primary MD, concidering the fact that it's my first time being severe sick in this country like an immigrant, I consider it very careless because he knows from my chart that I don't even have primary MD I can also question professional skills of the doctor in diagnosis, it feels like they was trying to do the most lab tests they could to get money from insurance, was holding me there for 2 hours the day before memorial day, so I won't be able to get to pharmacy on time before closing to get antibiotics. They didn't have anything in the office to relieve my condition as well, even when I asked.

I had good and bad experiences there. Gave me a room with another woman and they had the air…read moreconditioning so high I was actually freezing. 4 blankets and a mask to keep my nose warm.

Unfortunately I broke my ankle and was sent here to get it reset before the big surgery…read more We pulled up to the ER, I was helped into a wheelchair and I was seen right away. At first the doctor looked at my like I was crazy because my leg was already splinted but once he saw the X-rays we got straight to work. I had some conscious anesthesia and he reset my bone. I was terribly nervous but everyone was so great and my doctor was definitely great at making me feel calmer. They gave me great advice and were so knowledgeable. Dr. Mastro saw me in the ER and I wish I remembered everyone else's names but they were truly all wonderful. They also set an appointment up the very next day with my orthopedic surgeon. It was easy and made my life so much easier. I really appreciate the staff here, this is a great hospital with amazing people.