All calls go through an offshore call center in India. Their sole purpose is setting appointments,…read moreand keeping you from talking to someone in the office. At times when I had a question about my care, I have resorted to sending snail mail.

Worst medical experience I've ever had…read more I went to Pronto Medical on Fisher Blvd for an annual physical and a referral for an MRI due to a known meniscus tear. Dr. Joyce never examined my knee at all--only checked my vitals. He was dismissive and made an inappropriate and medically inaccurate comment. Despite being in extreme pain and significant inflammation, I was not offered crutches, a brace, pain relief, or even basic guidance--not even Tylenol or ibuprofen. The front desk staff was equally unprofessional. I was given confusing paperwork, no clear explanation of where my MRI was scheduled, then accused of being "nasty" when I asked for clarification. I left frustrated, confused, and still in severe pain. Three weeks later, when I finally went for my MRI, I was informed that Dr. Joyce's office acknowledged the initial call and stated the referral would be faxed, but it was never sent and all subsequent calls were ignored. The imaging center attempted to contact the office multiple times, and my MRI had to be canceled and rescheduled, delaying my care by weeks. Because of these failures, I went over a month and a half with a bucket-handle meniscus tear, enduring unnecessary pain and delayed treatment. Dismissive provider, rude staff, and serious administrative breakdowns. I would not recommend this office to anyone. Cris Rodriguez

I want to give this a negative 5 stars. I called ahead to make sure w Covid testing I could be…read moreseen. I needed an X-Ray to rule out a broken ankle. I was encouraged to come. I waited an hour and they continued to take everyone ahead of me as I sat there a swollen black and blue ankle. They took everyone ahead of me for antibody testing which is important but I needed emergent care. No one there was kind or understanding and did nothing to accommodate me or get me in quickly to Xray and bandage me up. The worst place I've ever been to and the first time I've ever written a review.

went in for an x ray on my broken knuckle, got the x ray then when they go to do a post checkup…read moreafter x raying they then proceeded to tell my everything is okay with my knuckle etc. they gave me a cd with a photo of my knuckle my knuckle was very obviously still broken i guess they j didn't want to refer me or the doctor is an absolute retard. it was some fat girl and some old guy. do not recommend this shithole just go to the emergency room and get checked on by real doctors

I live nearby year-round but generally this office is located in a summer vacation town. I took my…read more8 year old in for pink eye assuming it would be faster then waiting for the pediatrician. It was spring so technically off season, I'm sure they adapt some during summer. I made sure they were comfortable and experienced enough to treat my child. We were in and out fast. The nurse/tech seen before the doctor was efficient and kid friendly putting us both at ease. The doctor took a good look at her diagnosed, prescribed, and they informed me would forward the information to our Pediatrician. They took our regular insurance, the out of pocket expense was the same as a regular doctor visit copay. Definitely worth going for a non-emergency or if visiting the area too far from your regular doctor.

If you are going there for your DOT physical, make sure you do not use Dr Yolk! DO NOT ! He…read moremakes up his own standards and will not pass you if he doesn't get his way! Beware Office and other professionals there were great!

do not come here. The staff are so rude and talk shit about patients and do not care about privacy…read moreor safety of their patients.

I went there last Thursday with a very severe sore throat. I also had a fever. They checked my…read moreears, looked in my throat and said my throat looks fine. Swabbed for strep - negative. Gave me an oral steroid to drink (did nothing) and sent me away. They did not do a Covid test. Turns out, I have Covid and now some in my family have it too. Why would they not do a Covid test while I was there? Unfortunately, this is the only facility covered by plan, but I will never go back there.

I went to AtlantiCare Urgent Care in Manahawkin, yesterday, with an ear infection. It was a…read moreseamless and positive experience, which is both rare, and what everyone wants from a Doctor's office visit. The office is practicing Covid-safety measures, having patients sign-in in the front vestibule and then wait in their cars until they are called back from the front desk staff. The staff did the standard check-in paperwork/questions with me over the phone, to limit the number of people in the office at one time. I appreciated that, both as a safety measure and because I dislike filling out the paperwork at any Dr.'s office. I was the 2nd person to sign in when they opened at 8:30. The wait time was short - maybe 10 minutes? The staff has excellent bedside manner. In fact, they were delightful. I believe 4 different people helped me - Dr. Bryan Barrett, and Becky and I think a Gina (or a Rita? Sorry!). The mood amongst the staff was upbeat. They seem to actually like each other and like working with each other. It turned out I had a fever too, and then all of a sudden I was shaking and sweating and my blood pressure dropped while I was in the chair. They had me lay down. A nurse took my blood sugar. Dr. Barrett and a nurse stayed with me until my blood pressure came back up. They did not rush me out or leave me in the room by myself. The Dr. and I talked about other health questions I had. He was just lovely and the staff is lovely too. I will be back...but hopefully not soon. :)

Went to the Urgent care on the island since right down the street. Dr on call zero bedside manner…read more Went in for infection in my foot- thought something was imbedded. Dr said definite infection but he could only cut me open and see if anything there and if not, so be it. Fair enough. He gave me an anesthetic and immediately started cutting and surprised when I felt it and somewhat annoyed that I might need more. Spent literally 60 seconds looking around and said could find nothing and would call in an antibiotic and was out the door. He left me with his assistant who was much nicer and answered any questions I had. Three hours later and the antibiotic has still not been called in. What happened to just handing me a scrip on paper. Next time I go off island to Atlanticare. .

MDW 2026 -- Wait time was good, but the doctor completely misdiagnosed my condition. As a result, I…read morenow need additional medication and have felt terrible ever since. I spent the entire weekend miserable, and three days later I still feel awful. I will never go back.

I want to first say that I have never had a bad experience at any urgent care, any negative…read morefeedback I could give is probably due to my own fault, and I could probably say the same for most of the negative reviews for this location. Aside from that I recently visited this office and had quite a positive experience. I was extremely sick. Turns out I had Covid, completely unprepared as I didn't have my license or insurance card, yet the entire staff treated me with kindness along every step from reception to the intake nurse to the practitioner. Everyone was kind quick and understanding.

I always get professional care when I go there. PA Gene Holden is great My doctors office is…read morealong wait time to get in. Days So I go to this city MD

According to another review agency, this is the best immediate care facility in the area. That's…read moreprobably why this place is always packed. You can make an appointment here, which will make you a priority patient...I happen to just walk in and had to wait nearly an hour and a half to be seen. I didn't mind - it was in the middle of summer, and the staff was going as fast as they can. Everyone working here - from the desk staff to the physicians to the nurses - was kind and courteous. I gave it four stars and not five, not only for the wait - but also because they doctor deemed the infection was viral (even after being sick for 8 days), and just wouldn't give me medicine. I understand where they are coming from, but I am prone to sinus infections and tried to tell them this...they did what they thought was best. I would have returned here, but I am not from the area, and went back up north to my home. The office did call and follow up with me the next day when I was much worse, but unfortunately the doctor wasn't working and therefore I still could not get medication. I did end up going to another doctor near my hometown to be seen. Anyway, if I am in a pinch down the shore, I will return here. My circumstances were not ideal but it doesn't mean they aren't doing a good job.

I was made to wait in the exam room for 45 minutes. I stepped out twice and asked if they forgot…read moreme. Both times they said no but it became apparent that the did. The person who came in said her name quickly and left the room in 30 seconds saying that she would send in the prescriptions. The AMA should know about this place.