I had urgent need of the care of a psychiatrist. I was fortunate to find Dr. Bohannon. He helped…read moretreat my depression. I would also like to commend the receptionist. The one I have worked with twice now was kind and engaging. I really appreciated that! When dealing with a mental health issue it is vital that those coming alongside the patient be kind and understanding--which they all were!

If you call them you only get a recording. You leave a message and it could be days to get a return…read morecall. I have been trying for 5 days to get an appointment with no success. I guess mental health isn't a priority with them. Oh and they suggest using the portal for faster service. But if you do get a call and miss it, the merry go round starts all over again.

My daughter was being seen there, the therapists are massively unequipped and undereducated to be…read morecalling themselves therapists. Caused extreme trauma in trusting a therapist. Horrible experience, will never go back, don't recommend they will cause more harm than help

This is specifically in regards to their current behavioral health practices, the other branches I…read morehave had no issue with. I've been going to this place for about 15 years now saw Dr. Roxas before he quit working here and a year more before he retired. If you asked me then my review would be 5 stars. However now I would give Dr. Vega and her assistant Mindy zero stars if possible. Never in my time having to interact with psychiatrists have I dealt with such blatant disrespect, lack of professionalism, outright lies, and complete indifference for a mental health patient (this is not on regards to myself). The patient whom signed a legal medical release form in order to allow me to not only join in the appointment but speak to the doctors for them, due to being mental unable to for themselves was denied that legal right even when profusely requesting for my presence once Mindy barred me from entering with them. Not only did they both display a severe lack of knowledge for being a "mental health professional" and assistant they both made clear their unwillingness and uncaring for the patients mental health which has been unstable and caused life concerning problems to where they have been hospitalized multiple times due to mental health professionals neglect and arrested in addition. However the patient was told they would not help them as their "level of care" exceded what they claim to provide, regardless of having absolutely no accurate knowledge of their actual needs and to go back to a psychiatrist that has not only (on more than on occasion) misdiagnosed the patient but has claimed they are stable enough without further assistance, which apparently means self harm, committing crimes, and attempting suicide is their version of "stable". The options for mental health in this county are a joke and this was a clear example of how. How is someone ever expected to overcome and illness if they are refused the help they need. A grievance was filed and the lady was not only extremely helpful she was kind and understanding. I worry for people in this county trying to seek mental health these days, its no wonder mental unstabitiy is so misunderstood and untreated. People are DYING for less that being mistreated and refused help. This needs to be address and changed. NOW.

From the owner: Tuolumne Primary Care is the kind of clinic that reminds you what healthcare used to feel like —…read morepersonal, dependable, and built on real relationships. The providers take their time, listen carefully, and treat you like a whole person, not just a chart. Whether it’s preventive care, managing a chronic condition, or getting in when you’re not feeling your best, the team works together seamlessly to make sure nothing falls through the cracks. One of the best parts? The on-site pharmacy. Being able to see your provider and pick up your prescription in one stop just makes life easier — no extra driving, no extra hassle. The coordination between the medical team and pharmacy feels smooth and thoughtful, which means better care and less stress. It’s convenient, community-centered healthcare done the right way.

This marks our second occasion utilizing this medical facility for an ocular injury. On both…read moreinstances, direct care was not administered; instead, we were provided with a referral to a local ophthalmologist who is not currently accepting new patients. The most recent incident involved my daughter, and despite contacting the emergency line twice, we did not receive a return call from their office. Nevertheless, it is anticipated that the hospital will submit a claim to my insurance provider for services that were not rendered. My daughter's condition has not improved since our visit to the hospital. Furthermore, the emergency room physician consulted his personal device and requested permission to photograph the injury for research purposes. This level of care is concerning, as I could have independently sought information and a potential diagnosis, for example, through an AI-powered conversational agent, which proved to be more comprehensive and empathetic in its response. For future eye-related concerns, I recommend considering Jackson.

The care I have received here so far has been HORRID. I mean black death horrid. Especially for…read morepatients needing ANY kind of pain management meds. Which I do. Dr. Dean Kelaita is HORRIBLE. PLS. DON'T EVEN TRY. I actually jus got a new Dr and am going to try him. RUN WHEN THEY TRY TO GIVE YOU DR. DEAN KELAITA. He only cares about his bonuses. It's disgusting how much he doesn't care. Money got the better of tht jerk.

They told me that they would not contact my doctor. I gave them no permission to do so but they did…read moreAnway . I don't even know how they found her. Now I am in trouble with my doctor! Lying company! Horrible! Dont use them please . It will only increase your depression! Thank you for hearing me and God bless

I went in because I was experiencing extreme nausea and dehydration. I felt sick at 7:30 am and had…read morean appointment at 8:20 am. The staff were incredibly kind, helpful, and experienced. I got an IV and it was quick with no issues. They are very efficient and I will definitely be going back in the future if I need an IV or any of the other services that they offer!

Run do not walk away from this place! Especially do not visit their Behavior Health Center! They…read morehave two Psychiatrists and one is Doctor Kevin Morse! He is an uncaring doctor who does not really care for his patients ! Bottom line: He lied to me!! Betrayed me! Abandoned me just before Christmas! I would have never believed he'd do this to me but he did! STAY AWAY FROM SEEING THIS DOCTOR and this Facility! Regarding Office personnel, a bunch of idiots work there who can't get their act straight. I speak the truth!!!

Giving 1 star is a generous act. I went to see a doctor with some problems. She was very attentive…read morebut often no follow up. It was said because of lack of staffing. For almost a year I went there for my acute back which last summer the doctor gave me a referral to do an X-ray. Apparently either the referral wasn't done. And I had to see the doctor again to get a form that she had to fill out but she didn't complete the form. When I got to a hospital, I was denied and I had to go back to my doctor. Then I was diagnosed something is wrong with my disc so she said to do an MRI. Then fall 2021 came, never gotten anything. May 2022, finally got a postcard for a referral to AHS rural spine clinic. I made a call and they have no idea what it is for. Well, they gave me a wrong phone number. I called on Thursday June 16 and explained everything. Found out that that clinic doesn't accept my insurance. What kind of a referral clerk gave me a wrong phone number and then found herself that the clinic doesn't accept my insurance she told me to call back today. Called this morning and find that they are closed for holiday. So after a year of pain, I have no solution.

Everything started off great. The physician told me they would prescribe Adderall. She counseled me…read moreon it. When I get to my pharmacy there is a prescription for Strattera! Without informing me she changed my medication. When I asked why this was I was told that she was afraid to prescribe Adderall because it could have a negative side effect with my Zoloft! This is a total lie. The physician is incompetent. I'm a pharmacist. All of my colleagues including myself agree thar Zoloft and Adderall are compatible with a very slight chance of an adverse reaction. At this point I'm fed up. I've made multiple calls. I just want my money back. Update: EZCare provided me with a complimentary consultation with a different physician to resolve the issue. Once the consultation started the doctor told me he was going into the consult blind. They failed to let him know what was going on . He told me he couldn't prescribe anything because it would be stepping on the toes of the previous provider. Needless to say this consult provided no therapeutic value. Communication is terrible. All communication goes through a call center that sounds like it's based out of India. I wish they had a feature where you could send a direct message to the provider. After many many calls. I'm done. Exhausted: this place actually did harm to my mental health.

MedVidi did not send me my requested and PAID for medical records within 30 calendar days. I…read morereached out to them asking for the files and allowed 3 days grace to get me files past what HIPAA allows, and heard nothing. The only response to getting my files was once I reported them to HIPAA for violating their policy and a negative review on BBB. It took several days after they reached out, well past HIPAAs 30 calendar day policy. This med center is lax in their HIPAA procedures. Find somewhere else better to trust your medical information.