Update - 2nd visit was fun, and the majority of the facility was clean, but there was a roach in the pool. Gross. I was hesitant due to past reviews saying this place was super dirty, with cockroaches etc, but someone told me they closed down for awhile to address those issues so we decided to give it a try. We went for Toddler Time and were pleasantly surprised by the facility. It's not the most updated place you've ever seen but I definitely wouldn't call it dirty. Some of the flooring in the changing rooms etc is a bit worn but everything is pretty clean in general. It's an indoor water park so you have to expect a little humidity, iron buildup, and worn flooring in the areas that constantly get wet. The water was super clean and clear, and our kids had a blast. My only minor complaints would be that the only showers are community type showers so don't expect to go in and get a full shower unless you're cool with everyone seeing you, and there aren't really floaty toys readilylike are advertised on the website (but the nice lady at the front desk let us borrow some). Also the lifeguard on duty was meandering around staring at his phone most of the time, and that could be better. All in all 7/10 would go again. read more

I don't understand how people keep coming back to this place. It's the most disgusting place on earth. I understand it's the only fun water park place. If you are a good parent, you won't take your child to this environment which is very unsanitary and full of cockroaches. Imagine just eating food here; it's more dangerous than eating food around here, especially how they prepare it. I'm just surprised that food inspectors or pest control hasn't closed this place down yet. It should have been closed a long time ago. If people have complained about it already, they should take this action more seriously for children and families. read more

If they update everything and clean it one time I was with my dad and I had an open sore and the water proof Band-Aid lost it stick and I toke it of and than like less than a day later it got badly infected it's fine now but the wave pool has been broken down for all the times I've been there read more

I can not believe this place is still open. It is always dirty and everywhere you look the beams are rusty and falling apart. There are leaks all over and roaches everywhere. I feel like taking a shower after using the changing room. The staff is also super rude. Have witnessed them yelling at the elderly ladies that do water aerobics several times. When suggesting that yelling at adults might not be the most effective form of communication, we were told by staff we were lucky they even let us use the facilities. Seriously, when was the last time this place was even inspected???? read more

This place is disgusting.... this is a bug infested place all throughout the waterpark... even the slides! . The lifeguards/employees are very sweet. i know they do not get payed enough.. they need a raise! the manager with a limp is very rude and inconsiderate read more

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Man. I don't want to throw this place entirely under the bus but wow, do NOT come here. I regretfully did not check the reviews prior to bringing our kids here and I'm hoping I can help someone not make the same mistake I did. This place has gone downhill with zero upgrades or upkeep within the last 15 years. If we hadn't promised our kids an Anchorage trip to come here we probably would have turned around and walked out, the empty parking lot should have been our first sign. But against our better judgment we went with it and I'm cringing at the thought that we even came here and let our kids swim here. Right when you walk in, the extreme scent of chlorine blasts you. I smelt chlorine for literally days after we came here. It was oddly dark in there, half the lights weren't on for some reason? Visible mold on the ceiling and walls, rust on the stairs, chipped paint everywhere. The dressing rooms were a nightmare. I have such great memories of when this place was new and clean, they could really do well if they just bit the bullet and made the upgrades they desperately need. In the meantime, we won't be coming back here. I highly recommend you pass on this one if you're here reading this review. read more

Roaches, dirty, found a year old slice of pizza that was turned to bits, slides opened late. But the master blaster was very good, one of the best water slides I have been on. read more

It's disgusting in there. The idea of an indoor water park is nice especially with the weather we have, but man is it dirty in there. So much mold/mildew, roaches, and a health hazard. The place needs to be shut down or completely renovated and maintained. Such a shame. Seriously do not go unless you want to get sick. read more

So I took my 20, 14 and 2 year old here at opening on a Wednesday. Entry was smooth and the lady was friendly. We found a nice spot for our stuff and right away started have the best time at the water park. Everyone had fun and there was no complaints about the facilities. However we went to get a pizza, nachos and pretzels but didn't end up buying any of them. There were 3 or 4 teen girls in the back making pizza and food. Hair down to their butt or long besides with not even a ponytail let alone a hair net. Thy also did not seem very friendly, more like a why are u here attitude. We left and went to a local restaurant for lunch. read more

Wednesday we went to take a swim with me and my children and there was roaches in the wave pool. I told the front desk, the owner was there and they did nothing. For the price of it the place is falling apart. If I'm going to pay that money every week to take my children I want to go somewhere that isn't dirty and falling apart and with bugs read more

nothing good to say about this place. It opened 20 years ago and it was awesome when it was first opened but it was never maintained and now it is a hazard. We will never go back ever. read more

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Would give zero stars if I could. Do not go here ever!! The owner is absolute trash! He blames us for my daughter getting hurt in his unsafe Waterpark. We didn't even have a problem but he was rude to us anyways. Place is disgusting. Roaches everywhere. Everything looks run down and the customer service is beyond terrible. I wrote a review on another page and the owner still trying to blame us for my daughter getting hurt. He said she was to short but when she got up to the sign to measure she was atleast 3 inches over the height requirement. He sure shut his mouth fast! This place should be shut down!!! Never will we ever go there again and they should be shut down!!! read more

Ok, being new to Anchorage there were many mixed reviews before we even stepped foot in the place. Many faces were made when we would ask, and from people who had never stepped foot in the establishment. First, let me say the most important thing...the water is clean, the slides are clean, and the tubes and life vests are clean. None of these items smelled, had a strange film, water and all the walkways felt like a water park. Next, being that it is indoors, a few things work against us...moisture in restrooms And inside gives it a mustyness and it's also a bit humid. Unlike outdoors where you have the sun to heat and evaporate moisture and to ward off Pockets of mildew in corners of Bathrooms And doors (especially wooden doors). The changing room is not the worst I've seen and it's not the best. Just prepare yourself that it's not a hotel or hospital bathroom. There are a few cracks in the walls, the epoxy flooring is chipping in random Places (nothing that will Injure you), and the changing rooms are small and the floors are wet in the bathroom. The upstairs restaurant is ok. Prices are moderate, they have Pepsi products, basic concession style food (I wouldn't eat here), and they have Dippin Dots which is what my daughter had. She loves Dippin Dots! So, it's not the Great Wolf Lodge, but you know what? It's also not priced like a Great Wolf Lodge waterpark...for $19.99 my daughter had fun, rode slides, did the lazy river numerous times, played on the pirate castle, and ate some delicious ice cream And we made happy memories. It is what it is...a fun, moderate priced day of fun and in my daughter's eyes a win for Mommy! Don't come in with high expectations, just come in a relax and go With the flow. read more

this was the worst waterpark i've ever been too. It was so dirty and workers were unbelievably rude. It smelt so bad and there were multiple roaches in the water and when i got out there was a roach in my shoe. i was only there for 30 minutes and it was the worst experience. After my body was extremely itchy when i left. i definitely do not recommend. I would give it zero stars it was an option read more

This place was a disaster. We walked in and it was so run down and dirty. The lifeguards were rude and we left shortly after arriving. Everything was "out of order". The hot tub wasn't hot, there was only 1 major water slide active. The lifeguard at the bottom of the pool said he would catch my son coming down the slide when he was 10 feet away from the slide and preoccupied. They kept pushing for my two year old to go down the large slide and that he would be "caught". Absolutely no way. read more

I just know they had the best years when they first open. Sad to say this isn't it at all anymore. Rust, roach, dust and mold infested. Everything is just unsanitary and unsafe for bare feet. (Ringworm, athletes foot, tetanus??!?). My girlfriends family got rashes/hives including herself. Half of the equipment doesn't work, a lot of areas blocked off. Half of the staff looks to be young teens running the place. Most of the lifeguards were young and talking to friends and or on phone instead of watching over the kids. Even if you can ignore all the filth. The workers just look so miserable, bringing negative energy and not welcoming at all. It's just so unnecessary!! Never going back to this place- don't understand how people are still bringing there families here. How do the owners not take this seriously?? read more

We went to H2Ooasis on Saturday... the kids had a blast... but sadly it'll be the last time that we go unless they do something drastic about the cleanliness of the place and fix the many things that need fixed. It has gotten to a point where it is unhygienic even walking around the place & I would not doubt that mold was present in the standing water on the floors & stairs. My arms even got sticky when I leaned on the railings.. I made the kids take an extra shower when we got home just in case. I was sad & shocked to see how bad the place has gotten. read more

They are open! It was clean. They staff was friendly And accommodating. We have gone there twice this weekend and there toMorrow for my daughters bday! read more

False or criminal advertising. Darkly lit, rusty railings, chemicals out , ... this place was like something that was abandoned and someone on the street opened it up as a prank. Keep driving! read more

place was absolutely awful some workers were extremely rude and mean place was disgusting and there was not much to do

My 7 year old had a birthday party to go to today, I haven't been here in years and was quite disappointed and disgusted at how run down it is now. To get my two boys in it cost $45 which seems like way too much. I wouldn't mind the price if the place was maintained better. I understand the humidity causes a lot of problems, but that's part of owning a water park. I saw at 3 broken windows, paint is peeling, bolts and metal are severely rusted, furnishings are run down and nasty looking and their was a lot of junk that maybe once was used but now should be removed to clean the place up. Overall the place just felt filthy. I won't be bringing my kids back and won't recommend this place to anyone. read more

H2Oasis Indoor Waterpark - This place needs to be overhauled and better maintenance. - Water Parks Near Me - Anchorage, Alaska

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Expensive for a whole family and the last few times we went most of everything was closed (slides, wave pool, hot tub) but we were still charged full price. Changing rooms need to be cleaned. The entire place is rundown which is to bad because anchorage needs a place like this. read more

This is the 2nd time I have been in this water park, the 1st being when it was newly opened. I must say, what a disappointment this park is now. It looks and feels very dirty. I know a lot of it is because of the moisture, dingy looking walls, and lackluster lighting. But even the stairs leading up to the table area were dirty and we arrived shortly after opening hours. Lack of parking is a total turn-off. Can't park on the street with all the snow taking over the street, and parking behind the building just to walk around to the front of the building through the street, with little kids, is outrageous. This park needs a TOTAL update to include the front desk. On the positive side, my granddaughter said "pizza" was good here. read more

Outdated indoor waterpark! The paint on the walls and floors are chipping away. The showers are a bit disgusting. They need to really install more lights seems so gloomy inside. They have tables and chairs for birthday parties, but the chairs have moldy stuff on it. The pizza wasn't too bad though and both the front desk and snack bar staff were all friendly. The noise level indoor is unbearable between water splashes and children screaming - steeping out for a bit helps. They have several slides for all ages, main swimming area, and a lazy river. If the owner would shut down this place for a month for major renovation, I think they would attract more business. read more

Please do not take your children or family here. From someone who use to work there it was the worst job I ever had. Let me explain. The place is disgusting firstly the water is stagnant which means it probably wasn't being cleaned properly. I worked up in the kitchen there was a decayed I scooped up and threw into the trash on my first day, it must have been there for years. Half of the attractions are closed down like the hot tubs and the slides constantly need to be repaired. One time this poor women came up to me and complained how there was not 2 not 4 but 6 dead cockroaches in the lazy river alone. There was always little mice running around and it's a breeding zone for bugs because owner never bothered to get the broken windows fixed. I feel bad for the lifeguards they were nice people and it was sad for them seeing a place that they loved when they were kids turn to shit. So I went to change the soda syrup bags and there was hundreds of beatles crawling all over those boxes. Not to mention the place is severely understaffed about 2 weeks into working there all my coworkers left and quit. For around a month or so I was the only worker there with little help from time to time. When I tired making the pizza better my manager wanted to fire me. "I've been making pizza like this for 20 years" he said when realistically he's been sitting in a chair watching people make pizza for that long. Moral of the story only only take your friends or family here if you hate them. read more

I remember taking my oldest here when they first opened. It was awesome! Fast forward 19 yrs, this establishment has gone way down hill. Today we went for a birthday party. I was absolutely filthy, wet trash all over the floors upstairs/downstairs & bathrooms. The stairs were so grimy it was a slip hazard. The upstair floors were like walking in muddy puddles. The ladies bathrooms were disgusting. The hot tub temperature was not reading high, it was chilly clearly not working properly. And again like the last time we came at the beginning of the year the wave pool was broken. Also it was clear they are short on lifeguards because a few people in the lifeguard station were fully dressed I'm talking wearing a coat, no lifeguard apparel and no lifeguard safety aids/floats. To make it worse, as of July 1st they raised there entrance fees. Adult(13 and up) 29.99 children (3-12 24.99) Ridiculous. read more

Nasty place. I was a lifeguard for years and managed lots of aquatic facilities and taught lifeguard classes. I don't know how this place is still open. It makes we wonder if Anchorage has a health department. Rusted structures, filthy bathrooms. My kids like it. We will never return. read more

Don't let some of the other reviews discourage you from coming here the owner she's super nice the water was warm the slides were fun the pizza upstairs was pretty good just a great time especially at a waterpark in the middle of winter in Anchorage Alaska read more

Pretty cool water park for being in Alaska. Staff is super helpful and friendly. Our daughter has special needs and they went out of their way to make sure she had a safe and fun time. read more

We've been coming here for years & it's definitely seen hard days. I've complained about how dusty, dirty, & wore down the park looks. I've got to say we walked in today & improvements have been made. Great job on cleaning & painting. The life guards seem more responsible & kinder. Thanks for the upgrades. As always the cafe is good. Not too over priced. read more

H2Oasis Indoor Waterpark - Yummy. The kids love their hot P-pizza! - Water Parks Near Me - Anchorage, Alaska

This is a great escape, perfect for a rainy day or a snowy day. The water slides are a lot of fun. The green and orange one rotate use but the big water slider roller coaster is always on. The lazy river is a fun way around the park. Really enjoyed the ability to rent a Cabana. Perfect location and a nice place to relax and watch kids. The birthday area is a great value. Will definitely being going back. Does need some upgrades but all cosmetic was clean and water was very clear and clear. read more

H2Oasis Indoor Waterpark - Great day to just take the kids to hang out. - Water Parks Near Me - Anchorage, Alaska

I was very reluctant to go based on reviews. I haven't been for about a decade and it was showing its age then! The water was clean and warm, the slides and play structures were clean, didn't see a single bug, and people were friendly. The restrooms and changing rooms were filthy, the floors between pools and attractions had bits of trash including used bandaids and food here and there, SO MUCH RUST (make sure your tetanus shot is current!), a big slide was not open, the wave pool never waved, and lifeguards we're constantly on their phones! My kids still had a blast! I might maybe go in the future if restrooms and changing rooms were clean. read more

An indoor waterpark in the last frontier! The waterpark area includes two large slides entering the pool, including one that winds around the entire upper area of the facility. There is a standard pool area, a wave-machine pool, and a kiddy area pool which has several different water features such as spray toys, etc. There are two fairly large hot tubs located on each side of the swimming pool areas. Around the entire waterpark facility is what is known as the "Lazy River" where people float through the facility on large intertubes. The big PROS that I would mention are: (1) The waterpark is very well staffed with lifeguards. They do a remarkable job of keeping an eye on everyone; even during the most crowded periods. (2) The waterpark opens 3 mornings a week (Mon, Wed, Fri) for "riverwalk excercise". Between the hours of 7am and 10am, you can use the Lazy River for either very mild exercise by walking the river with the current, or can get more of a workout by walking against the current. The staff also allows kickboards and other small water devices to be used. Children (with parents/guardians) are also welcome during the riverwalk days. The shower area is open and can be used without additional charge. For each day (3 hours) the cost for the riverwalk excercise is $6 per person which I feel is a good deal. It is also less expensive if a punch-card is purchased. (3) The waterpark provides areas for birthday party rentals, plenty of areas to just kick back, a small snack bar area in the upper balcony, an arcade, and a tanning center. My only cons would be that the chlorine smell can be heavy at the upper balcony area. This isn't cool if you're holding a birthday party up there. They have recently installed new fans, so hopefully they're working on resolving the problem. In the summer, that upper level also gets downright hot. (eat your ice cream before it melts) ;0) Also, the waterpark daily pass (this is different than the morning riverwalk) is not exactly cheap. Look for discount passes in local flyers as they are offered, as well as the packages that Costco carries. All in all, I feel that Anchorage is very fortunate to have an indoor waterpark that is open year-round in all weather conditions! While the park is not small, it would be nice in the future if they were able to expand to make it slightly larger to continue and provide splashy, good fun! read more

What a disappointment. When this place opened it was staffed well, clean and operational. We went there yesterday, it was so so staffed, dirty and barely operational. Staff-looks bored to death, and not enough at the wave pool ONE lifeguard at the wave pool is not enough for all those kids! Water- mirky! Yuck Slides-there doesn't seem to be enough tubes for the big slide, master blaster. You have to wait in a huge line for the 8 tubes they have. Takes about 20 minutes in line to wait for a tube. Lazy river- Not enough tubes, maybe 5 tubes available! Sad Pirate ship-barely operational! The canons that used to be around it, are gone. Lighting- barely any lighting. The place is dark. Equipment- most of the equipment is rusted and nasty. I sat in the hot tub and was disgusted at the amount of rust in the place. Even the palm trees are dirty. Bathrooms- not enough drainage. At least an inch of water in the changing rooms. Enough so everyone has to stand on the bench to get dressed! All in all this place has been neglected. Too bad, it was once "the" place to go. Now my kids are embarrassed to even tell their friends about going there. What a dump! read more

I would highly recommend everyone boycott this place until they make serious changes and upgrades!!!!! We went today, I was really looking forward to surprising my kids with a day of fun, but sadly no. After paying over $100 to get in we were immediately grossed out by the sad and aging facility. You can tell they have not put any $$ back into it. That wasn't even the biggest problem. We showed up at 11 when they opened. After getting in the questionable lazy river(trash floating in it), we were told none of the water slides would open until 2pm. What?!?! Why do they not say this on the website? My kids were so disappointed!!!! I asked whomever was in charge...."That's what the owner wants, we don't know why he does it.' We asked for a refund and left read more

Most horrific experience my son and I ever had. I took him to toddler and me time but as soon as I sat down, I Saw this cockroach crawling around. Everything in that place is falling apart. Will definitely be the first and last place to visit. read more

H2Oasis Indoor Waterpark - COCKROACH - Water Parks Near Me - Anchorage, Alaska

I will never take kids there again! OSHA and the Health Dept. are definitely not doing their jobs. Water and urine mixture ankle deep in bathroom/changing area. The elevator floor feels like you are going to fall through. The miniature golf building is just as bad, nobody at counter when came in,we got our own clubs and balls and had done 3-4 holes before someone showed up and charged us an outrageous price I wouldn't have paid if I knew before we started! Ventilation in both venues is none existent! Ex building inspector. read more

This place needs to be condemned. It is really sad too because it has potential to be a really fun place. And you figure with the outrageous price they charge of $24 per person that they could possible afford to reinvest some of that back into maintaining the facility!! The place is absolutely disgusting!! I went here for a birthday party after not having been there for over a couple years and was shocked to see how filthy and unsafe this place had become. There was rust all over and the pool itself did not look very well maintained at all! There was the beginnings of mold and other things growing on the ceilings and walls. The locker rooms were disgusting and looked as if they had not been cleaned in a year or so. One of my friends went shortly after I did and I will share some of the pictures she had of her experience here. My advice is be up to date on all your shots if you are going to brave this place and definitely don't bring your children!!! read more

H2Oasis Indoor Waterpark - Water Parks Near Me - Anchorage, Alaska

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It is expensive, showing its age, and they can't keep all the attractions up and running. On the plus side, they are friendly and have life guards everywhere needed to provide a safe experience for everyone. Their cafe offers a reasonable priced and tasty menu of items. That said, our three grandkids, that have visited many water parks, (age 13, 10, and 9) and I had a blast and they proclaimed it one the best days of the summer. So, we're putting this on our "at least once a year" bucket list. read more

I brought my three kids- ages 11, 14, and 17. The people at the front desk were quite rude. I was amazed that they charged for everything- there is even a fee to rent towels! Add to this that they accept cash only, and we had a couple nasty surprises right off the bat. Since I hadn't brought enough cash for myself to join in, I went to observe from the upper balcony. I was impressed by the number of lifeguards. However, on my way up the stairs I encountered crumbling steps, cracked paint, and generally dirty conditions. Despite my misgivings after the condition of the stairs, I used the restroom downstairs. Urine was on the floor and toilet. That was bad enough but there was a stench in there that just has no business being anywhere but in an outhouse. My kids lasted about an hour before they came and told me they were bored and would rather go back to the hotel pool. My oldest daughter said she had used the upstairs restroom and wanted to leave fast before she needed to use one again because it was "gross". The general consensus was that it was severely overpriced and under maintained. Younger kids would probably like it if their parents are willing to pay the price. My family was disappointed and will stick to pools. read more