Nice chappie behind the counter, didn't make me feel silly being in a hardware shop as most men…read moreusually give me that look 'not on a Thursday' that old mag advert look that women and DIY do not mix, but no he was most helpful, polite and friendly. Very nicely priced items and very good too! We will be back for sure!

This is a great old fashion hardware store. It sells things that the big DIY stores probably don't…read morestock. Great range of kitchen stuff. Would rather shop here than a big DIY store. The staff are very helpful & have knowledge of the stores contents. Certainly worth 5 stars.

fantastic shop helpful staff love to look around even if i don't need anything but usually end up…read morefinding something useful to buy wish we had a maxwells in Doncaster

Being free from Wilkinson's Otley has little tool shops dotted around and about, this lovely shop…read moreis one of them. The shop-keeper stands on high a podium like plinth to stand on, complete with green body warmer and look of stern knowledge crossing his face. What to say, I was on a look out for a staple gun and in this mini-tardis there were many varieties one complete with staple remover. Extension cables of many varieties, screws, nails, fixtures and fittings, not terribly cheap but quality items at your convenience.

Being as I make jewellery it's really useful to have a wee drill bit to use, as I collect a good…read morenumber of shells to include in various pieces. As I like to hand pick a lot of these shells straight from the beach they invariably all need a hole drilling at some point! One of my tasks of the day was to find this tiny drill bit and so I decided to try The Tool Box in Otley. As soon as I ventured in I realised I was a little out of my league. Burley men looking at various power tools glanced up and raised an eyebrow at me, I suppose I can't blame them as I did look overwhelmed. Tools and DIY bits were everywhere. The shop was filled to burst with gear; when they named it The Tool Box they were not kidding. I couldn't believe it! They had gardening equipment, drills, rakes, saws, screws - I couldn't list everything, but I know that if you had some specific requirement The Tool Box would have it. In the end I slowly made my way round the entire shop, carefully checking the shelves for drill bits, and eventually (once I'd made it back to the entrance area) found the bits I needed. At first I could only see tiny drill bits in with a set of several extra ones, until I realised they had a sort of pick 'n' mix box of spare one off drill bits. It said they were all 60p each and so I found the tiniest one. Yay! Just what I needed. I went to get out my 60p and the guy went to charge me then realised I had the smallest bit in the world, and so just said "ahh, you can just have that. No worries." Awesome! Really great stuff. My main advice? Don't spend the entire time looking, it'd be quicker just to ask.

This store is simply filled with useful things. I imagine, since I'm such a magpie for shiny…read morethings, that this place could be the equivalent for those DIY kind of guys. (And girls, if that's more your thing!) I remember countless times nipping into Wilkos with my boyfriend for something like, shampoo say, and having to drag him away from all the tools and plugs and so on in some bizarre role reversal. This would be a similar kind of place I imagine, and so I'm rather glad I found it without his company! Generally speaking, they sell hardware, houseware, garden equipment, ironmongery and gifts. This essentially means that anything practical, rustic, perfunct and such lies within. Need a new washing bin? Done. Need a new shower head? Done. Need a new lawnmower? Done. Need a new iron? Done. Need a new set of dinner plates? Done. Need a new ... ad infinitum ... Done. You get the idea, right? They have almost anything housey that you could need.

Quality goods, and nearly on our doorstep(steeton) ,very helpful and well mannered staff, ken…read moretaylor.

Purchased multiple items of door furniture including o/o stock item. Promised delivery to h/a…read morewithin days. No item or explanation. Chased and promised call. No call. Visited store to be assured delivery to h/a within days. No item or explanation. Chased and promised call. No call. Chased and promised item for collection (I refused delivery). Visited store but no item. Promised call later that day - no call. Chased item (and call) promised delivery to h/a following day. Demanded money back and still waiting. I can't afford to deal with this company with this level of service - can you? Waste of time and money. Bought identical item elsewhere cheaper and with next day delivery.

I have bought a number of things from Pickards over the years from Locks to cabinet fittings for…read morewardrobes and kitchens. Good parking, good stock, knowledgeable staff. Happy to recommend this traditional value business.