First off, I've never thought to myself, "I really need to leave a Yelp review of a financial…read moreservices company" before... ever. But after everything that we were able to sort out this past year, I'd be doing everyone a disservice NOT to share my thoughts. I was really happy with the service provided for me with filing my 2018 taxes... but I had no idea I'd be needing assistance with an audit for my 2017 filing. Rather than leave me to sort it out on my own or charging an outrageous amount knowing I was stuck (supply and demand, right?), Remington helped me navigate re-filing an amended return with ease. I'm really appreciative with not only the quality of his work, but his incredible ability to make it seem like a breeze. The reality of it, though, is absolutely none of that matters and pales in comparison with Remington's ability to make you feel comfortable talking about something that's generally a tense subject, but also do so without you feeling like a dummy. I cannot recommend him enough. He needs to be YOUR numbers guy, too!!

Just reached out to Remington who was Very cordial about filing our taxes. He will be helping my…read moreson file remotely, due to covid concerns, as he is an essential worker. Spoke about tax deductions etc. and was quite well informed on tax code. Excited for the future!

Our appt was feb11. We sat with Linda while she entered our information and it was supposed to be…read moreprocessed within a week. We began calling weekly beginning mid March. The story was always the same- it just needs to be finished up. Today is April 10. They said it would be ready Monday. We just took possession back of our documents and will be looking to file elsewhere. There is a long story of this and that, lost employees, and promised that those who need to pay were prioritized. We weren't. Go somewhere else.

Sincerely disappointed in your services and your work this year. Sad, as we have been with you…read moreawhile. Our appointment was Feb 11, and you entered our information while we waited. When we left that day, you told us the taxes would be available in a week, mailed to our home. Mid March, I started calling weekly, and always got the same message- that it just needed to be finalized. April 1, I started calling every 2 days. I heard that you were working late and weekends, and that I would get it soon. April 10, I took my documents back and heard- You lost two employees (but apparently never stopped accepting customers?) You were prioritizing people who need to pay (even though the same day i was told that it would be ready on Monday) I would be able to pick it up on Saturday (We are going to be away on a trip planned since January) It would be ready on Monday- so apparently both my husband and I would have to take off work to sign off on the efile? Greed and lack of communication mean that I will not be back; and I will rescind the various recommendations that were made for your service. Disappointment is not the word for my feelings toward your business. Update- the service I found on April 10 completed my taxes by April 11. Funny that it was so simple for them.

I called and emailed SO MANY times to my preparer from last year! I GOT NO RESPONSE!!!! I filed…read morean extension (if I did it right) Today I got an email! "What can we do for you?" MANY time I got the same response!!!! H&R BLOCK USED TO BE A CLASS COMPANY but now THEY SUCK BIG TIME! They don't inform you that your accountant there wasn't there anymore! I'D NEVER USE THEM AGAIN!!! H&R BLOCK CAN GO TO HELL!!! NJow I'm in a bind!!! YES, I'M PISSED!!!!!

Poor service. Dishonest. Disappointing. Considering how many options there are in this area, using…read morethis firm seems like a last resort.