Great customer service! Everyone is so friendly and so knowledgeable! I would highly recommend…read moregiving them a call and getting a quote.

This is the worst insurance company ever. The customer service is horrible and they over charged…read moreme on my policies. I will never get insurance here again.

Terrible customer service. If you have home/car insurance through them beware of penalties that…read morewill be billed towards you-even if you have your insurance paid through your mortgage, they will attempt to collect payment from YOU instead of communicating with the mortgage company first, then they will give you grief about how hard it is to communicate with the mortgage company...which is basically part of their job. Due to this, I had to become my own insurance agent-conduct phone calls to my mortgage company and to this agency just to figure out how to settle the new policy payment and missed payment according to their instruction. Kelly and Estella were wanting me to pay up the new home policy two months in advance to its actual date due as a penalty for canceling my car insurance bundled with my home insurance and for having a difference owed to them. When speaking with Estella she was urging me to call my insurance and have them overnight a check for to pay up the new policy (she wanted me to basically do her job for her), otherwise my policy would be cancelled and that that would be bad since I would not find another agency to give me a policy at that great of a rate. This was a load of 'you-know-what'-I was actually able to find an agency that offered the same policy at a BETTER rate. After having to go through hoops to figure out the logistics of the policy and payment (and after the bad experience with my car insurance) I decided to cancel my home insurance with them. To which their reply was 'Oh well you will have to provide that request in a letter-you can not verbally request'. So I proceeded to send an email with a letter attached as instructed. I follow up within a week to inquire about my prorated refund on the account to find out they actually cancelled my policy two days prior to the date I request in my letter. When I ask about it Estella tells me 'I don't know what to tell you,' and basically insists there is nothing she can do to honor the date I requested. Upon further research (and an awesome new insurance agency to help) basically within the state of CA there is a way to amend/retroact a home policy to fix cancellation dates and errors as such. This is worth knowing because your mortgage company will penalize/charge you if there is a lapse in insurance coverage. Estella and Kelly did not want to fix the error in dates because that would require them admitting their mistake and doing their job! Luckily, (after having to sit on the phone for over an hour) Farmers customer service was able to fix this. I had to resort to calling the 1-800 number for Farmer's after several attempts to call Kelly and Estella and my call going unanswered (basically they were screening my calls and avoiding them at this point). To add the 'cherry on top' theres more...following my letter of cancellation I received someone else's receipt of payment via email-which is basically a violation of their privacy policy! Phew! If after reading this you are exasperated yourself, then do yourself a favor and switch insurance-there are plenty more agencies who will actually have your back and look out for your best interest instead of trying to go over your head if they think they can get away with it like Kelly and Estella did with me. And no...the 'other agencies' will not be more expensive than what you pay with this agency, no its not a hard big hassle to switch either, and yes there are local awesome companies who actually deserve your service. ;) Thanks to Estella and Kelly I think they might have some future competition concerning agents-after all, I have learned so much from having to clean up their mess. Kelly, your delayed reply says it all-business slump is real. I only give the energy I receive, so mean and rude is spot on. I love my new insurance. Best of luck my dear.

Great customer service from staff. Agent is very knowledgeable and will help you with all your…read moreinsurance needs.

Mayra helped me bring my Filipino fiance from the Philippines. I am so thankful for her services…read moreand her genuine concern and happiness when my fiance and I finally reunited and got married. She took care of all the paperwork - from the fiance visa application to the adjustment of status/work permit application. With her, I had no worries, I completely trust her. I didn't stress over the paperwork - I only had to worry about the long wait that comes with the visa process. Her communication skills are amazing and I will go to her every chance I get. She is one smart and sweet woman. Mayra, thank you so much!

First time been here and they helped me alot!!! Mayra took the time and explained everything if…read moreyour looking for a great tax person this is the place to go!

Karla and Isaac are so nice and helpful. When I went in…read moreKarla explained to me everything about the policy with great details. If I ever have a question I just give them a call and they have the answer. I would really recommend them to everyone!

I was recommended to go here by a friend/associate of mine. This year my taxes were going to be a…read morebit more difficult and I didn't want to mess up, and have to resubmit anything. I was only there for about an hour, and it went very smoothly. Fred (tax man) is very nice, informative, and most of all cheap!!! Only cost me 115 dollars!!! I was so impressed! And Surprised. His associates were also very nice. This little business is not hard to find at all, but parking is a bit squishy. I'm definitely coming back here next year!! Thank you Fred!!!

The car got totaled. Glad to have both Justin and St. Farm handling it. A great partner during a…read morechallenging time. I don't think I would have received the same level of service from one of those insurance companies that don't have a local agent.

Broke down on Main Street. My agent Justin Mosley called a few contracted company's to tow my car…read more,most were a hour to two hour wait and rude. He called Above and Beyond I kid you not they were there in less than 10 minutes with two tow trucks to get my car towed home. I thank the towing company for speedy service on a hot busy day. But I Thank State Farm Justin Mosley and staff for all there help and never leaving me until the tow truck came. They truly care about their customers. My number one Agent and Staff is Better Than Yours 1

I just did my taxes today with Pablo Contreras, I recommend this xcellent place for all who need…read morehelp filling their taxes, they are very professional, friendly and very knowledgeable about taxes, I had my taxes done quickly and I left with a smile, I recommend this xcellent place, everyone is very friendly and helpful, I am glad to be a customer at p.m Contreras tax service!!

Best company ever fixed our tax mess after years of fighting with irs and state of CA in no time…read more We've been with them ever since. For over 10 years now. We get no problems from either branches every year and we're in and out of our appointment in 15 minutes each time. Love the staff, family atmosphere

Terri and her team where very helpful with my loan and where very quick to get me and my wife…read morequalified for the loan. anyone looking for a lender Terri is very professional and always staying in touch to make the process smooth I recommend her to anyone looking for a lender she will make your experience on buying a home very quick and easy. Terri's team are very understanding on working around your time and they also stay in touch always return your calls and answer any questions and concerns you may have. A very wonderful team.