Fast, professional, and friendly .. good pricing too! Zachary came out the same day. Made sure he…read morehad what was needed, and got the job done. I highly recommend his services.

From the owner: I have had well over a decade of experience in the plumbing industry working on various plumbing…read moreand heating systems from around the country in states such as Texas, New York, New Jersey, Virginia, and locally here in Louisiana. So whatever type of pipe you have in your home, I have worked on it or have experience with it. I can take any plumbing system and make sure it is up to code and up to par!

Complete fraudulent company. Service call-Rent house #1, 9 year old unit: they said we needed a new…read moreone. We bought a new one. Service call-Rent house #2, 5 year old unit: they said we needed a new one. I got smart and called another company. Sure enough, the other company changed out the power board which was under warranty and it didn't cost a thing. We also have a "Preferred Membership" (with Doug's) on these houses which we are supposed to get annual maintenance, no overtime fees etc. However, they do not honor the program, they did charge overtime fees and we have never had anyone call for a scheduled maintenance. To top it off, nobody will call back if you have a complaint and because they had my debit account info for a completely different house, they were able to take money out of my account to pay the bill I was trying to dispute. So my advise-Use a more reputable company that cares about service.

I am writing this review to inform the community that Doug's services tech are very well…read moreknowledgeable. However, Doug's seem to have a 500 percent mark up on parts. A thermostat that cost 80 bucks from anyone else cost 605 dollars from Doug's. They also charge 40 dollars for a fuse, 300 dollars to run a wire. I also got changed 2 service charges on the same visit. I got charged service charge for yearly maintenance and I got charged services charges on the same visit to change out a fuse.

The young man you sent to my home was very polite and after asking some questions, I figured he…read moreknew what he was talking about and knowledgeable of my problem! He gave me good advice and relieved some of my problems with his suggestions! I have a man coming over tomorrow who will hopefully give me more relief of this problem! It was a pleasure speaking with him! I'd give this young man at the very least 4.5 out of 5 stars!

First off I would like to say that Brian did a great job. He got me fixed up no problem. My only…read moreissue with the whole process was that communication with the dispatchers was poor. I called in about 9/9:30 Saturday and was told a technician would be there between 9:55 to 11:55. A tech didn't show up. I understand that. Service calls can vary in times so no worries. I called in at 12:30 for an update. Dispatch was busy and couldn't answer. I was told there would be a call back. I waited until about 13:30. No call. So I called back. Dispatch still couldn't answer but I was reassured they would call me. I waited until about 14:30. Still no call. So I called again. Same story. I called back at 15:30. Same thing again. Finally about 16:00 I got a call back saying that a technician would be there tomorrow (Sunday). That's fine. Sunday at about 8:00 I get a call saying that there are no techs that work in the area on Sunday and that dispatch should have known that. Rescheduled for Monday morning. Once Brian showed up he did a great job getting my leak fixed, working around other workers I had here setting up new appliances.

Lost any potential business from me. After waiting over three hrs, plumber showed up and said he…read morecouldn't do anything! I even explained to him what needed to be done as this issue has happened before. He was not interested. Just made excuses so he didn't have to do any work and left! Never took a tool out of the truck. Was here maybe 10 minutes.

From the owner: If you are looking for reliable plumbers in Houma, Morgan City, New Iberia, or Thibodaux for leak…read morerepair services, count on Alfred's Plumbing Service for high-quality work at competitive rates. We have been serving Southern Louisiana since 1953.