Besuch am 14.06.2023 Sehr lange Wartezeiten in dieser…read moreFiliale. Absolut unverständlich zumal Mitarbeiter anwesend waren, aber lieber vor der Tür rauchten, bzw. sich die Zeit mit Geplauder mit Kollegen vertrieben, als Kunden zu bedienen. Unser Kundenberater, Samuel, war katastrophal und sehr unprofessionell. Meine Google Bewertung wurde von ihm erstellt und veröffentlich (natürlich mit 5 Sternen). Während unserer Beratung führte er parallel ein privates Gespräch mit seinem Kumpel, um den morgigen freien Tag zu planen. Wir haben fast zwei Jahre lang viel zu viel für einen Partnervertrag bezahlt, den er mit einer günstigeren "Plus Karte" ersetzen wollte. Dies hat er auch getan, aber dieser Partnervertrag wurde niemals gekündigt, obwohl ich mehrmals Vorort nachgehakt und er dies auch bestätigt hatte. Jetzt haben wir insgesamt drei Rufnummern und zahlen und dumm und dämlich. Bitte verlasst euch nicht auf die Aussagen der Mitarbeiter!

Every time I have tried to go to this store I have had a relatively bad experience. This time I had…read morea technical problem with my phone and needed someone to help resolve it. There is a counter where one goes to first identify the problem and then you will be sent to one of the technicians for assistance. Well, there was some woman behind the counter who wasn't wearing anything to identify her as a telekom employee. She spent the whole time I waited talking to one person and not letting the whole growing line of people know what the situation was and how to obtain service. I eventually concluded she must work there but am still unclear. I tried to ask someone else who worked there what I was supposed to do to get service but he just ignored me. It was all very confusing and not well organized. Will not return to this shop.

n@work ist seit 1996 ein professioneller Partner in Sachen Internet und Rechenzentren. Wirklich…read moretoller Service zu einem fairen Preis.

N@work is a ISP in Hamburg which works exclusively with business customers. They deal with internet…read moreconnectivity as well as website hosting, server hosting and have hosted high-profile websites in Hamburg such as Fererro, Schmit's Tivoli, acer and Hamburg's tourist center, and designed websites for Panasonic and Vodafone. I have worked with n@work in the past as the service provider for the website belonging to company I was working for, and was always very impressed by their responsiveness and friendliness. I should post a disclaimer: My boyfriend is one of the employees of N@work so I know many of the folks who work there personally. With this in mind, I can attest what great people they are, how dedicated they are to their jobs and how responsive they are to customers. Their data centers in Hamburg are very secure and they've got great uptime. They may charge a little more than other providers such as 1&1, but they really are wonderful at customer support, friendly and responsive. Consider this a personal recommendation!

I've only been here to sign up for internet access, but they were incredibly helpful, especially…read morefor someone new in the country that didn't know what they were doing and didn't speak any German. I very well may have been taken advantage of in terms of packages, considering I ended up with a landline, TV, internet, and a mobile plan, but all the prices seemed quite cheap to this American used to the lovely world of Comcast and Verizon.