Let me start by saying that is the worst mechanic shop I have ever had the displeasure of…read moreencountering. Not only was my vehicle damaged on their property by another vehicle that was under their care, but the owner of the establishment lied about the encounter to me when I called to inquire about repairing it. I was told that writing off my husband's truck repair "made it even", although the employee told my husband all he did was clean off a few spark plugs. My door is unable to open, very clearly damaged and will probably cost upwards of $400 to fix. I am disgusted by this establishment and it's employees. I implore the citizens of Onalaska to steer clear of this utter failure of a shop. They do not posses any ethics whatsoever, and they are clearly very shady and willing to lie to save a few dollars. I will be including a picture of the damage as well.

I took my 2002 volkswagon beetle . They found the antifreeze leak and fixed it. Other mechanics who…read morelooked at it wanted to replace parts I didn't need. All the mechanics were very professional and their matching shirts looked very professional. The owner Bubba took the time to explain what they did. I think we are fortunate to have an honest shop in such a small town. I highly recommend them.

Jay's auto does a great job! No nickel dime BS... He was very knowledgeable and helpful and I…read morerecommend his shop! Very nice man too.

Scheduled an appointment with me and missed it. Told me that he would be here at 7:30 and never…read moreshowed up. So I would not say that this person is reliable when it comes to service. I know that he was not gonna show up I would've scheduled somebody else.

Don't waste your time unless you want a very rude person talking to you like a child. I know he…read moreprobably thought I forgot about reviewing him but I didn't. If I could give no stars I would. This was the most rudest encounter I've ever experienced and we hadn't even met yet. Just based on the phone call you can tell he is not really interested in hearing you and what you're trying to say about the problem with your vehicle he just wants to be sure he has an appointment bringing him money. He cut me off telling me " Look listen just go get this" and when I was trying to ask for clarification for the timing belt kit he hung up in my face. Then proceeded to lie and say it was an accident.. so why not call your customer back? Cause it was no accident especially with how I was cut off on the phone and he already seemed agitated. but I'm glad he showed his true colors cause that was $600 dollars that I gave to someone else who deserved it and did a fantastic job on my car. And I hope he don't come on here under my comment talking nonsense cause I have your number and you will get another piece of my mind, I promise you that. So don't comment at all just Do better. Businesses grow not only because of quality work but quality CUSTOMER SERVICE and he does NOT have that. I hope no one waste their money or time on this man. These 5 star reviews on here are being created by him or people he personally knows so his overall rating doesn't go down which puts him further down the list of quality mechanics on yelp and he knows that. He needs a full rebrand and restructure of the way he handles people and his business. You're better off finding someone else.

Roderick and Dustin never let me down when my car tried to do so. Service is fast and their…read moreattention to detail is everything. They are straightforward and very reasonable with pricing. Whether it be needing a new tire or to trouble shout they've got your back.

DO NOT GO HERE! Rodrick (the owner) is a thief. My car went in to get a brake change and in the…read moreprocess they destroyed my calipers. I had to get the car towed to the dealership for them to give me an extremely high bill. They were not willing to pay for the fixes which in turn ended us up in court! He lost the case and had refused to pay the bill for breaking my car. I have on video his mechanics saying they broke it. Rodrick is not someone you should work with do not go here unless you feel like being cheated.

Manager was super friendly when I walked in needing an alignment on my truck. It did not take long…read moreat all and my truck drove excellent afterward. I give this Pro Tec an A for work performed and customer service.

Have used for approximately 12 years. Easily the best car repair shop in town. Professional,…read moreefficient, very reasonably-priced and honest. Friendly and clear communication.

I had Fortuno's Mobile Suspension and Tune up change the spark plugs and wires, because #4 cylinder…read morewasn't hitting, rats had eaten through a plug wire. My automobile was running a whole lot better on five cylinders before the so called manchanic worked on it than it was after he worked on it. And now it is running so rough it may be running on only 3 or 4 cylinders and the trimming is probably off. The only reason they got a one star is it called?I didn't see anything lower! There are plenty more?I would like to write about how this mechanic has cost me in money, time, energy etc. I just don't have the time or the patients or I don't feel like it.

From the owner: Your mobile mechanic for expert brake, suspension, and tune-up service — whenever and wherever you…read moreneed it. Better rides. Better service. Delivered to you.

This was the worst auto shop experience of my life. If I could rate 0 stars I would. RUN FROM THIS…read moreBUSINESS and tell your friends to never go there. Where to start? I sent my Corvette here to simply have long tube headers installed. Should have been a 2 or 3-day event, as I provided the headers when I dropped the car off. When I dropped the car off I asked Caleb to promise me he would bring the car inside his shop nightly, because this car draws attention. Caleb agreed and promised he would do this. I left my car that day feeling good about dropping it off. First Caleb called me saying he could not get the headers to fit. He told me they would not fit my car. I texted and emailed him YouTube videos of other Corvette owners with the same exhaust on the same year Corvette. I even contacted the manufacturer of the headers and obtained a .pdf of instructions how to complete the install. Caleb didnt want to read this information. Two days later he called me saying he was giving up and could not do the work. I was shocked he wouldn't do the job, but told him tk put the stock exhaust back on and I would come pick it up. One day later he called me and said he had the headers installed. I was scheduled to pick it up the next day but that day was Thanksgiving. So we agreed I would pick it up the following day. That next morning he called and told me my car had been trashed and vandalized, and he has a Lufkin police officer on the way to take a report. He said the windows had been smashed out with rocks, there were dents on the body, and possibly damage inside the car (see attached photos). Caleb also said my car was the only vehicle damaged on his lot, and that this had never happened before. I was almost speechless. Caleb's tone was matter-of-fact and he didn't even offer an apology. I asked him how my car had been vandalized while secured inside his locked shop, and Caleb became silent and didn't answer. When I pressed him for an answer, he admitted he had NOT brought my car inside the night before as promised. I asked him why not and said he had been lazy the evening before and decided not to inconvenience himself with re-opening the front bay door and pulling my car around to place it inside on a lift. Again, no remorse. I could not believe what I was hearing. I told him I wanted my car off his property and towed to a local Lufkin collision shop - and Caleb refused to cover the cost of a five-minute tow! He also told me at that time he was not responsible for the damage, and that I should have read signs he claimed were posted saying his business was not responsible for any damage to customers' vehicles. I never saw these signs when I dropped my car off. I then demanded Caleb to pay the costs of repair as my car was busted up, dents in body, damage to paint, glass broken out, etc. Caleb immediately refused and told me I was on my own. He then told me I owed him $900 for the headers installation, and informed me he refused to even waive that cost. Unbelievable. I told him this was ridiculous and I knew I would win a civil court case based on gross negligence on his part. Caleb did not care. Caleb also denied he has any type of business insurance, which is shocking. Possibly a lie so he would not have to file a claim under his insurance. ? Just very, very unprofessional and dirty. I called him back the next day and calmy told him I planned to pursue this legally - based on principle, not on repair costs. At that time Caleb abruptly said he would pay my $1,000 insurance deductible (I was forced to file a claim on MY insurance). That was almost laughable In light of the $5,000 + dollars I knew it would cost to repair my car. And get this: when I called Caleb back to arrange a time to go by and collect the $1,000, he informed me he'd changed his mind and wasn't going to give me one cent. Again, lies upon lies. I have now been without my car for three months as I wait for the collision shop to complete repairs. And my auto insurance premiums may go up soon due to me filing this claim. All would have been avoided if Caleb would have kept his word and simply brought my car inside that night, as he promised me he would. PASS THE WORD about this shameful business. The owner / manager is a liar and a crook in my experience.

I recently moved to Texas and needed to get an inspection done. I went over to grease monkey but…read morethey couldn't do it so the recommended here. My word! I'm so pleased I went here. Never in my life was something so quick, Easy and reasonable. They were extremely friendly and no appointment needed. Just zipped in and zipped out. Also replaced my windshield wipers for me. If you need anything done from inspections all the way to wipers I HIGHLY recommend them!

Twice in 2 years the person doing the oil change did not replace screws in the engine shield on…read moremay ford edge. Had to replace it twice at a cost of $440+ total. Care less work an attitude and work from both the old new owners.

I decided to give this "quick change" place a try, what a mistake. Quick? not hardly, well over an…read morehour. Good customer service? try again, I saw three customers all come in after me and leave before me when all I got was an oil change, zero additional services, the same as the other customers. no reason for me to have been kept waiting. A good deal? trust me there are much better places out there, choose wisely.