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Indian Harbour Beach, FL

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Guitar Haven

5.0 (8 reviews)
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Wickham Road Music - Jackie Blue

Wickham Road Music

3.7(6 reviews)
5.1 mi

This is kind of a two part review. I had gone in to ask a couple questions about some issues I was…read morehaving with my acoustic/electric (having most of my answers already but wanted to pick someone's brain) and had the pleasure of working with Dan. Unbeknownst to him I was already planning on upgrading my guitar so he wasn't seeing dollar signs, yet he still took the time to talk with me about the issues I was having and was extremely helpful if only to affirm my suspicions. He was very knowledgeable and freely shared his experience and know how. I played several guitars and decided on a nice Takamine...granted not a $3000+ Taylor, but still close to a $1000 guitar. (BTW the price was the same as online...no price gouge for buying local) After getting it home and spending some time playing I kept noticing a buzzing that I hadn't heard in the store (it was noisy that day). Needless to say I was gut sick thinking I spent that much money on a "lemon". I also didn't want to deal with sending it to the mfg as a warranty issue as I've had little luck getting resolution that way in the past. I called and talked to Don the owner and he put my fears at ease saying to give it a week or so to acclimate to the new environment, but if it didn't clear up to bring it in and they would look it over, and make any adjustments that may be needed no charge. If they couldn't fix it they would replace it. It was still buzzing after a week so I brought it in...of course thinking the worst. In the end it was a simple fix that was so simple I'm too embarrassed to say what as I've played for over 20 years and should have caught the problem, but needless to say they were so gracious, helpful, and willing to do what they could to make me happy with my purchase they have earned my loyalty.

I went to this Store and was very disappointed regarding services. I needed Strings and Adjustment…read moreon my 5 string Fender Jazz Bass. It took them over a month to get the strings. In addition the adjustment of the bass was done poorly. When you asked the Manager regarding time frame he doesn't have a clue. They were not communicating with me until I scold the manager that the least the can do is communicate with customers as to the status of your equipment. They broke the case of my bass and they did replace it a month later. I paid money for my bass to be adjusted and new strings. got the strings but the adjustment was not done properly. The strings are hitting the frets. Terrible Terrible I also Left them my Ampeg SV7 Pro to be repair. They do not have any reliable technician who is responsible to do the work. They take your equipment and it seats on the floor for weeks before the technician looks at it and then the technician does not even looks at the amp. I place a tape on the side of the amp where if the Tech opened the amp to diagnose it would brake. The tape was intact no breakage. That means the tech did not open to diagnose. I know this is a long review but going to this store is a waist of time and money. The manager doesn't have a clue as to when you order a product when it will be in the store. It's very simple when you order product get a tracking number and you will know when it will arrive. Or have an idea. I would not recommend this store they lost my business and I will have this information posted on my webpage and internet radio station Tropicjazz.net

Photos
Wickham Road Music - Front

Front

Wickham Road Music - Inside

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Inside

Guitar Haven - musicalinstrumentsandteachers - Updated October 2026

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