Most new guitar pedals are now bolted to demo tables so you can't try them out with any amp there…read more Big failure on Guitar Center's part. I'll be spending my money somewhere else now.

The store manager Nick, was very unhelpful and impolite. He had an attitude and was very rude when…read moreI inquired about renting a speaker system for a company event. He made it seem like my basic questions were a major inconvenience. On top of that, they have an old price sheet out for rentals and now charge a lot more. When I asked why they haven't updated pricing he told me that he didn't know and that he wouldn't honor the original price. This guy shouldn't be managing a store. Stay far away from this location.

From the moment our son started taking piano lessons with Inna, his hobby quickly turned into a…read morepassion. She not only connects well with him and caters to his learning style and taste but motivates him to be better. The best way to put it is she's AWESOME! The owner Chris is just as great! If you're looking for private lessons that actually build your child's confidence and not to mention is reasonably priced, I highly recommend Breaking Grounds in Arlington Heights.

Breaking Grounds has been amazing for my daughter!! The entire staff is so welcoming and easy to…read morework with, no stuffy agreements, easy scheduling and accommodating. My daughter is taking piano with Ms Grace and absolutely adores her. She is on her 3rd month and asked to increase her lesson duration since time flew by. Working with Ms Grace has kept my daughter engaged, excited and focused and she looks forward to her next session every week. She's learned the basics quickly and Ms Grace knows just the right balance between pushing her to do more but not to the point of frustration and disappointment and we love that! Thanks Breaking Grounds!

I would not recommend using Allegro Music Center. The instructors are good, but their business…read morepractices are atrocious. They are very inflexible in the case of missed lessons, no matter if the lesson was cancelled by us or the instructor. After too many "rescheduled" lessons we called to cancel multiple times but they continued to charge us indicating we didn't cancel with their written form even though we hadn't been to the location for over 2 years during a global pandemic.

Jared is great to work with. He'll go out of his way for you. Great for some rentals too.read more

Quick update/5 stars for this particular experience: I needed a reed variety pack/mix card because…read moreI'm trying to figure out what strength and kind I want. After looking at woodwind stores closer to me and online, none of the other stores had the 4 pack I was looking for. Q&F not only had the 4-pack, but it was less than Amazon (and the other shops) sell the 3-pack version for. I wasn't going to spend $10 on shipping so I opted for store pickup and figured I'd drive out there when I had other errands to run in the area. They sent me a text letting me know they were getting it from their warehouse and then about 4-5 business days laters I got a call that it was ready for pickup. Super easy.

I've been a customer of Quinlan and Fabish going on seven years with two kids in their violin…read morerental program. It has been a such a gift. Our first child started violin through the school and Quinlan and Fabish were there at the welcome night. We decided to go with them and we rented our child's violin through them for years. What's great about their program is that they keep track of how much you are putting towards the instrument rental and then, if your child gets serious down the road, that money is banked as a credit towards buying an instrument. After several years it felt like a good idea to invest in an instrument for our older child. There was a Black Friday sale and we could use our credit so it seemed like a great move. I bought the instrument but I was able to pay for it on a monthly basis, just like the rental, however, I owned it. But they would also help out with any repair or support we would need if there was a problem. It felt great when the violin was paid for! It felt like an accomplishment to pay it off and an investment into the music education of our kid. When the second child wanted to play violin too, it again made sense to choose Quinlan and Fabish. It remains to be seen if our second kid will continue in orchestra, but what's great about the rental program is that we haven't made a large purchase of an instrument. The rental is convenient for us. Additionally, our second kid broke his violin twice. He has needed to replace it twice. Um, embarrassing much? Quinlan and Fabish happily took the broken rental violin and replaced it, no big deal. What a relief! Highly recommend Quinlan and Fabish! Also, you can buy things from them (stands, shoulder rests, etc) over the phone and they will drop them off at your child's school. Super helpful for busy families.

We have been taking our kids to Music and Arts in Schaumburg, IL for a little over a year. At first…read morethat location seemed great, but some problems with make-up as well as some change in staff made things difficult for us there. Luckily the Itasca location was a similar distance from our house and the staff has been a much better fit for us. We met guitar teacher Kim who recently moved to the Itasca location and she has been wonderful for my son. He has really been rocking and rolling in his progress. Don't hesitate to give them a call and ask for Kim.

Great place for musical instruments repair. Had a trumpet and cello bow repaired recently. Great…read moreexperience at this place. Nice people, reasonable pricing.

location is just too small for the volume of customers it serves, and it's always overcrowded. The…read morerental prices themselves are fair, but the billing system has been a constant headache. Our account kept getting disconnected from autopay, so we had to call in every month to make a payment. And every time you call, you end up explaining the same thing over and over again. I went in today to return my child's instrument because we're moving, and even after explaining that, I was asked multiple times if we wanted to keep it. The pushiness was unnecessary, especially coming from the store manager. I don't care if they have locations nationwide -- we're moving and I just wanted to end the contract, but it felt like they were trying hard to keep the sale. I can recommend them for pricing, but that's about it. Expect billing issues, long wait times, and a lot of hassle. Also, at the start of the school year, they run out of instruments fast, so inventory is another issue.

My kids took up flute and drums this year. Both have a half hour lesson a week here, and we rent my…read moredaughter's flute from them. My son we splurged for the kids size drum kit. The staff is so helpful and friendly. I know little about musical instruments but they put us in a good position to have our kids excel! We have only had wonderful teachers amd flexibility with lesson times has been great. One cool thing is the lesson rooms have cameras, so you can sit in a little lounge area and watch as the screen rotates through the rooms. And of course you can hear them play from the lounge too!

I'm so thankful for the Music Room. We are currently renting a French Horn and just started lessons…read morefor our 6th grader to supplement school band lessons. Lessons have been top notch so far; he's thrilled with his highly qualified and amazing instructor. They are always kind and professional. Our instrument needed some repairs; no problem! They gave us a loaner instrument quickly with no fuss. The instructors always appear so focused and engaged with their students and happy to see them. So thankful to have this business in Palatine.

My daughter took lessons at The Music Room for years. She tried a number of instruments over the…read moreyears; violin, piano, and bass guitar. The Music Room's team was unfailingly responsive and flexible whenever my daughter wanted to change instruments. I highly recommend The Music Room for rental and lessons. I felt like they really cared and they made working with them easy. Carol, Carley, and everyone else we interacted with was great. The Music Room taught my daughter a love of music without pressure or fuss.

I really like this place because in a short time my daughter is learning very quickly to play the…read moreguitar since Mr. Nico is very dedicated to his work and also his teaching method is very effective.

I loved the recital my son performed in! I feel very comfortable leaving my children at this music…read moreclinic! The atmosphere feels like they are at home.

Craig Elliott has been tuning our piano and working with our kids for years! he's good humored,…read morepatient, super skilled and just a pleasure to have in our home. i would recommend.

We had a very bad experience with Craig Elliott at A&A Music Academy in Hanover Park, IL. After…read moreteaching my child the Ukelele for two months, Mr. Elliott, the music instructor, decided that teaching this instrument to young children was outside of his expertise as a music teacher and thus canceled the rest of our classes for the month, which by the way, had been paid in advance. In addition, there was an incident where he grabbed and yanked my six year old child to try to keep the child from standing up from the child's chair (this we learned later!). The list of incidents goes on. To top things off, during the last class that Craig taught my child, Craig seemed to be be sick and coughing with a cold. As a result. my child contracted RSV after this last lesson with Mr. Ellilott. These are just a few examples of our experience with Craig's lack of professional acumen as a music teacher. First, children should not be grabbed or yanked under any circumstances. Second, it is very unprofessional to not have completed his commitment of teaching after having been paid for the classes in advance. Thirdly, one should not have close contact with anyone while sick! At the very least, Mr. Elliott could have informed us and/or wore a mask to prevent spread of disease. Unfortunately, sharing our story here will not keep you all from experiencing the same at this school with Mr. Elliott. However, if we can save one person from experiencing abuse in the way of poor professionalism that we have experienced, then sharing our bad experience with Mr. Craig Elliott is worthwhile.

I love that they are grouped w/ other kids to form a band & on stage quickly!read more

The School of Rock is excellent. the instructors are patient, understanding and provide a…read morecustomized learning approach. And the staff is awesome with explaining the various lesson options and with scheduling. As an "older" student, I still feel right at home learning for Ryan and the team!