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    Groom That Dog

    5.0 (1 review)
    Closed 9:00 am - 5:30 pm

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    10 years ago

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    Wey Farm Kennels & Cattery - Our happy guests

    Wey Farm Kennels & Cattery

    (17 reviews)

    Our dog has been going there for years and loves it. They look after her well and, given she is…read morevery sociable, loves the interaction with other dogs.

    Do not leave your dog with these people!!…read more We have a 9 month-old toy poodle that we left in the hands of Wey farm from 14th to 23rd July due to a holiday we booked. When we collected our dog and he just did not seem right. We had him booked at a dog groomers directly after collecting him from Wey Farm and thank goodness they noticed blood around his excrement which is something we probably would not noticed but the groomers see dogs on a daily basis . We immediately rushed him to see a Veterinary doctor. The doctor wrote us a report stating "poor body condition" and "blood on thermo. Picture of poo contains beans, rice etc. Looks like chilli con carne". We then paid for the Veterinary doctor to provide our dog an urgent injection and for a course of antibiotics (Clavaseptin). We then contacted Wey Farm and spoke to a person called Noah who tried to explain things. What has shocking is he actually confirmed the food they had been feeding him was inappropriate and then texted us a picture of the food branded Forthglade which was "brown rice & vegetables chicken liver" that clearly stated "suitable for dogs 1 year plus". He offered to cover the cost of the Veterinary doctor bill which we thought was reasonable and did not even ask for a refund for the money we paid for boarding our dog. We felt we had managed to save out dog in time and with the injection and course of antibiotics he should get back to normal. We agreed to send Noah the Veterinary doctor's invoice which he confirmed they would cover the cost. However after numerous emails chasing for payment we have been ignored. So we are now going down the legal route as their actions are totally irresponsible and we would hate for other dog owners to experience what we did.

    Groom That Dog - groomer - Updated May 2026

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