Ok, me my husband and kids have been here at Greystone at Rivechase for about two months, and within these two months I have had issues, that I wish I knew before signing a lease. 1. Bugs, bugs and more bugs. I kill spiders, ants and silverfish on a daily basis. Yes they do spray the apartments, but from what I was told from the pest control guy is that what they use does not kill the spiders, or other bugs that are not affected by there spray. Of course I asked " why not use something that kills everything"? His response was i'm new at spraying apartments so I am really not sure". 2. The maintenance takes forever to come out and fix stuff. for example: my garbage disposal and the light above the stove went out, and I had to call the office more than once to see why no one had come to fix it. Seems minor right? Well.... its not to me...., considering the amount of rent i'm paying to live here. A day or two would suffice, but not two weeks. 3. The AC's in the apartment I am in sucks... meaning the ---- does not cool my apartment at all. It is always freaking hot and humid in here. It is not comfortable at all. You would think living in luxury apartments the air would be nice and cold at with the temperature set at 73...; well hell no it is not. You may as well be sitting on the outside of the apartment instead of the inside. If you walk into the rental office its like heaven, but the apartment AC is crap. Greystone properties should be ashamed of themselves. 4. You can not regulate the water temperature as to how hot you want it to be. The nob only goes so far, so basically if you are person that really loves hot showers.... forget about it here, because you wont get one. 5. There floors are un-level, my carpet is coming up along the edges of the wall, there are indentations under the the carpet where it feels like a hole or something is there. I know right... what the hell is up with that? 6. What I get from the people that work here, is that they don't care about you or your apartment, if it has bugs, or if the air does not work, or if you need something fixed. I can tell you this though, you better have your rent in on time. I will be counting down the days that my lease is up, so that I can move my family out of here! Oh yeah the overall look of the apartments on the outside are good so I can give it a good rating as to that. It is not kid friendly, the playground sucks and when it rains the water puddles so the kids cant play. read more

After relocating from South Florida I really wanted to find somewhere that would make transitioning as simple as possible. I performed google searches every day for a little over a month until the day Greystone at Riverchase Phenix City appeared as a pop up. Upon calling I spoke with Heather who made sure I knew everything about the community, the application and its process. Within four days I had an approval. Prior to finalizing the paperwork my father became very ill and I had to travel. During my time away Heather and the Greystone family communicated with me, assisted me in finalizing all of the paperwork and inquired about my father and his progression with each communication. Once I was able to return to the property I received a warm greeting. It has been a week and I must say I love my new home. ***I love the community newsletter and calendar where monthly maintence check, pest control, etc are anounced in advance***. Great Community!!! read more

We have lived here happily for over five years! We love the service, the amenities, and the neighbors. We have made wonderful friends living here, and it is close to some of the best schools! We are close to the grocery store and pharmacy, we are minutes from Columbus, without paying Columbus prices, and we have the best team of folks managing the property and making sure that we are not only taken care of, but they also proactively improve the property, which is a rarity in apartment living. In the last year alone we got new pool furniture, some modifications to our fitness center and an Amazon parcel box to make package collection more convenient. That doesn't even take into consideration food truck Thursdays each month at the clubhouse and all of the fun Holiday activities that they plan for us. read more

My family and I live here for almost 3 years now and it always feel likes like home :) its quiet, and a beautiful place to raise a young beautiful baby girl. The office staff is super helpful, professional, and people friendly. I especially love that maintenance of the grounds and apartment is consistent. I also love the different interactive activities the office is hosting. It gives the perfect opportunity to meet and connect with other residents and to keep some fun going. In addition, everything that we need is within 10/15 minutes wow!! I remember when I was pregnant and my big packages came in, the office offered to have it delivered to my door and I thought that was just going beyond the call of duty right there :) read more

Really nice, quiet apartment community. The apartments are spacious and updated - definitely worth the rent compared to other communities in the area. There is always plenty of parking, and very nice landscaping. The gym, dog park, and car wash area are also really nice amenities. One of my favorite things is the dog bath they have available in the dog park so it's really easy to keep your pet clean. We have never had a problem with the office or maintenance staff, and it's easy to manage everything through the online portal. I highly recommend making this community your next home! read more

These are the best luxury apartments Phenix City has to offer. Besides great location, walking distance to Publix,close to a family friendly park, and top notch schools, the neighborhood is beautiful and quiet. The clubhouse offers access to a year round pool and a stellar fitness center. The apartments themselves are larger than most houses. Tons of square footage. These are luxurious spaces from the granite countertops to the walk in closets in every bedroom to the walk in showers and massive garden tubs. There really isn't anything that you can't find from these apartments. read more

I looked for a while at what apartment complex to move into and couldn't be happier with our choice here! The apartments are huge and the staff are the nicest I've ever met. I've only had one maintenance request about turning up hot water and he was there the next day. The maintenance crew are all very kind and professional. We love living here. I would recommend it to anyone, especially if you have school aged children as the school zone is perfect! read more

I am new to the area and trying to make a move closer to where I work. I spoke to Leslie over the phone and was so happy with the customer service. She was professional, respectful, full of information, and very understanding of my situation. She definitely made me feel valued and as if I were already part of the family. I have a lot to think about but I hope to make Greystone at Riverchase my home in the future! I love this community! read more

From the moment we toured the beautiful property, we felt right at home. We have been here a little over a year, and we absolutely love everything about this sweet little community. The grounds are beautiful, the employees treat you like family, and the apartments are high end, spacious, and absolutely perfect! We would HIGHLY recommend this place to anyone looking for a wonderful apartment community. This is the bestof the best! read more

I've been at Greystone at Riverchase for 3 1/2 years, and there is no better place to live! The management staff is outstanding, and the property is perfectly maintained! After my second year, I decided to move to a 3 bedroom apartment, and although I had other options for apartment communities in the area, I chose to remain at Greystone because of the outstanding service and property. read more

Our family loves living here! The environment is great, quiet and family friendly, but active enough for our young kids to enjoy. Great, well tended amenities, and best of all is their great staff. Always quick to help in any way possible, excellent at responding to our needs, and very little turnover. Leslie and Amber have been helping me for three years! read more

I absolutely love this community, I drove in from CA in March and moved in two weeks later. I love my one bedroom it's very spacious it was way more than what I expected. The community is very well kept. The Staff is beyond amazing, they all continually go above and beyond my expectations. The sunset views from my patio are breath taking. read more

My husband and I have lived here for a year and a half and if it wasn't for a PCS move we would be staying! I feel safe with it being a gated community and the staff is amazing! Leslie and Matt are extremely helpful with any questions we have and if something goes wrong they call maintenance right away to get it fixed! 10/10 recommend! read more

The staff is very kind and helpful. They send you emails when you have a package and if you can not get there before the office closes, they will take the package to your door. They just added valet trash service. Fingers crossed they add a stair climber and a rowing machine to their already state of the art 24 hour fitness center. read more

Absolutely love it!! It's quiet and they keep the facility so clean!! I been here a month and it truly feel like home!! Heather initially help with my lease and Leslie and amber took over and all are amazing!! The best customer service I ever seen! They staff truly work together as a team to make sure all request are met!! read more

I absolutely love living at Riverchase. Have been here a little more than six months now and feel like I belong. I have great neighbors and the staff and maintenance are always available to help if a problem arises. I have no problem recommending Riverchase to anyone. Love it! Rita Renfroe read more

Great staff. Maintenance is very responsive. Always feel very safe. They have great amenities. The car care center is nice. The pet wash stain station is great, but in the past, there was no hot water. I hope that has changed by now. My dog hates water, but most especially, cold water. read more

Leslie and the staff and awesome and friendly. I've lived in the community for 2 years and always felt welcomed here. The neighbors are great and the area is quiet and relatively safe to live in. I'm going to miss living here because if I was not moving, I'd stay longer! read more

I have lived here since 2016 and every year gets better. The staff is so helpful. My boys like the events that the community center puts on. The school in the area are the best and the proximity to shopping and parks make it the perfect place to raise a family. read more