this firms incompetent , arrogant, & rude office staff, ( at least 3 employees & 1 really witch!!! of a paralegal) , sparred no opportunity , to be condescending , dismissive , & down right malicious , they refused to answer reasonable , deductive , & extremely time sensitive questions , consistently cutting me off only to spew back irrelevant facts, never acknowledging & continually denying the issue. they were so dense , that it took 1 year!!! & 3 doctors visits, for them not!!!!! to realize that the form that we needed to move the case forward ,,,,, that they insisted i still needed!!!!!! was actually filled out 1 year ago (my 1st visit) & it was always!!!! on file at the same docs office,,,,,,, i called 3 times after each visit & after receiving 10 of the same forms in the mail to try & explain that . ------------------------------ so after 1 year - 3 doctor visits - paying for 3 round trip $50.00 cab fares ---- having to take 3 days of work --- & finally!!!! receiving 2 bills (that workers comp refused to pay!!!) the only!!! 2 they refused to pay!!! totaling $800.00,,, i decided to call the office again , actually to ask a non related question///!!!!!!/????? so i asked the unrelated question , & once again all of the above !!!!!!! rude!!!! dismissive -arrogant - condescending, so i ask for a boss or attorney ( enter the witch!!! of a paralegal) the paralegal picked up---- & immediately she's nasty , rude , & has the most gut wrenching voice ive ever heard , but i still try to ask my question , she heard nothing!!! answered nothing!!, & facetiously responded to every question, so i tried to explain my original form issue, trying to give her the facts,----- yea right!!!! she responded that she has the form !!! ( only!!! because i went back to the doctor for the 4th time & i woudnt leave to they emailed it to them & me., ( which they really didnt like ) but the doctors office explained that they never called or asked once about geting the dam!! form not after my first visit!!! not after my 2nd visit!!!! & not after my 3rd visit!!!!! ! the witch!!! responded that thers many forms to fill out - and many doctors visits i have to make , refusing to validate anything!!!!! i got a little louder & she hung up.!!!!!!!!!! my advice go to a smaller firm - if the office staff & paralegals are like that can u imagine !!!! how the attorney's are?????? read more