Quick response to a weekend phone call. Friendly, courtesies…read moreand informative . Great experience for a new homeowner.

Came to my house over 2 years ago and told me that I needed a whole new box on pole.. Could not get…read moreparts then due to Covid. Would come back when he could get parts. Never heard from him again. Last year called and left messages. Never called back. Called again this year, even talked to his wife, still NO reply. Now I have Electrical issues again and no one answers phone. Will never call him again nor recommend him to anyone. Anyone know a good and reliable electrician?

I called for an estimate on my roof. Spoke with James who said he would do it on a Friday evening…read more He didn't show or call saying why. I called again saying it would have been nice to get a call. Business must be good for him.

we could not be happier with the work done. It was above and beyond our expectations. The workers…read morewere neat and meticulous, and their work would definitely recommend.

Chuck has done our plumbing at three houses for at least 15 years, and his father before that back…read moreto 2000. Honest, dependable, shows up, will come fast in an emergency.

Easy to reach and came as soon as able- that day or next day. Showed up on time and with a mask…read more Reviewed and solved some tricky/ annoying problems with sink faucets leaking and toilet issues.

my name is Jerry. we had used GP&H for our furnace a few times in the past and were very pleased…read morewith the time and cre we received on top of the wonderful job they did on our boiler system. Last week we had need of a plumber. Not knowing one we tried GP&H to fix our shower. We will never have to look for a plumber again. we had just as great an experience with their plumber as we did with out boiler. we called he was there the next day and within the next few days had ordered our parts and repaired out shower. I think it was four or five days from phone call to completion and that included ordering parts. I cannot recommend their services any higher. Above and beyond service great workmanship all in a short time!!!!! Thank you GP&H!

Jake just did me a favor scheduling, on very short notice, reopening my house in Cooperstown. He is…read morevery busy, but somehow accommodated me on very short notice. Great work and a plumber with integrity. No need to say anything else.

i had to replace the mater disconnect of my house and Lance responded immediately in a very…read moredetailed manner. Unfortunately my location was outside of his service area but he took some time to exchange, explain and give advice based on the pics I sent him. Very professional.

He is reliable and extremely neat in his work. He has an extraordinary knowledge of all things…read moreelectric. His is up to date on his state requirements. His prices are reasonable. I would and have recommended him to many neighbors and they are all satisfied with his work. We are all repeat customers of his.

Seen their sign along side the road and decided to give them a call. And I was not disappointed…read more From initial contact with Theresa at the office to the consultation with Rick it started the project very good. And just when I thought it couldn't get better Willy and the crew showed up and got to work setting up heavy tarp to protect our landscaping before starting tear off. The cooperation of Shawn and the great drone pictures throughout the project was amazing. And they finalized the project with a sweep of the yard picking up every single screw/nail and left nothing behind. I was away on business during the project and with the steady flow of updates from Shawn he made me feel like I was there. In the end Shawn and Willy's crew did so great they made me want to buy another house just so I could hire them again. Now I'm driving around looking for houses with bad roofs for sale.

Beyond disappointing with my experience. I had my flat roof resealed. I left several calls asking…read morewhen I was gonna be put on the schedule, I never got a return call( I understand weather permitting). Then the beginning of June they showed up to my house at 7am with no call, no notice nothing. A guy was sitting in my driveway, didn't come knock on the door. Then exited his vehicle grabbed a ladder & put it on the side of my house right where my bedroom window is, where my wife was getting dressed for work. My wife was beyond upset, I called the office to explain to them what happened & all I got was we are sorry it won't happen again. obviously it won't happen again, you guys are gonna do the work & leave you won't be back. Then the Forman for the job texted me & said he was busy getting materials for the job & apologized for not communicating that his guys were showing up. But a phone call takes two seconds. if you had a minute to text me you could have called me to let me know your crew was showing up. Once the job was completed they sent the invoice immediately & it said I had 30 days to pay. I called the office to yet again explain how frustrated I am with my experience & how this is gonna reflect my bill. to no avail, I got "oh a company wide email was sent out to explain this can't happen". After all that I got called & texted 4 times each asking when I was gonna pay. Yet again I thought I had 30 days to pay. All in all invoice was paid & I will not do business with you again beyond unprofessional.

Ben insisted we open a bank account with him to show proof of funds before the project began, this…read moreis how he was able to move money without my permission even though he showed us his contract and approval process and said he would need my authorization before moving any money out of the account. I have given him many options to make this right, but he has continued to disregard our concerns, make light of the situation, and refuse to take responsibility for the mishandling of our project which has now fallen behind a year +. He fabricated and inflated the numbers on the excavation to cover for the fact that he said he took the deposits (again without my permission) for septic and electrical materials in April 2021. He even upcharged us $1173 for electrical wire with the Change order over the summer 2021 because he said prices had gone up. When we asked him to produce these materials, after our conversation with the DEP where they confirmed that they had not spoken to him or requested he move the tank. DEP said the septic was approved in June and DEP had not been in contact with Ben since. I have screen shots of text messages where Ben stated he was going to begin digging for the septic, but DEP said they have to notify him atleast 2 days prior to work being done on the land. Even the work he did on the excavation was done incorrectly. He damaged areas we told him not to go into and he buried tree stumps even though we specifically asked him not to because that is DANGEROUS. He even destroyed a natural flowing stream we had on the property. We had to hire a new excavation company to fix all the things he messed up. BH Decker is nothing if not consistently deceitful. DO NOT WORK WITH THIS CONTRACTOR. HE WILL STEAL YOUR MONEY AND RUN.

I want to recommend BH Decker, inc. to anyone considering any kind of home improvement. Mr. Decker…read moreimpressed me with a commendable work ethic of returning my calls promptly, providing me with a detailed estimate and finally doing the work on timely basis. The job which consisted of building a garage and other smaller jobs were done better than I accepted. In fact he was so honest as to not charge me for something that did not need to be done. I have had many experiences with past home improvements and Mr.Decker's company rates on the top of all the contractors I have hired.