Lexington Law is a TOTAL SCAM!!! They said they'd send letters to the Credit Bureaus to remove…read morederogatory marks from my reports. They charged me $129.95 a month to do this. I was OK with that because I tried doing it myself and failed. I figured maybe it's the wording they use (coming from an attorney and all) that makes a difference. During the sales call they also claimed they could remove the hard inquiries that were placed when I looked for a car loan. Two months into the process, I noticed NO CHANGE in my credit report: 1. The one derogatory mark was still there. 2. The hard inquiries were still there. So I called them. Their tone was far less confident than when I first signed up. I asked why my Experian Report did not show up on their website (they only show Transunion and Equifax). "Oh, because we aren't able to. . . not because we didn't try." But on the sales call I was told I would see ALL THREE Reports. Then I realized they had lied. Then I asked for proof that the letters were actually sent to each of the Credit Bureaus. I asked them to provide me with copies of the certified letter receipts which they supposedly used. All they sent me was a PDF with the letter they supposedly sent along with some other irrelevant garbage they got from my credit reports but NO CERTIFIED LETTER RECEIPT!!! I gave them 24 hours to produce the certified letter receipts. They were unable to do so. So I called my bank and charged back EVERYTHING and my bank granted the dispute. Never again will I do business with Lexington Law.

I just called them and told them to cancel my account and they wanted to charge me an extra fee of…read more$129 after they already charged my account for $129 then they said I couldn't cancel unless that extra $129 fee was paid today. When I refused to pay it they started waiving money "ok how about I wave 20 dollars then 30 Dollars then 50 dollars" It just proves that they do not give crap about you they just want your money and to "act" like they are helping you. STAY AWAY FROM THIS PLACE! I am out $500 for nothing! If I could rate this place negative 5 stars I would! Again, you can do everything on your own you do not need a con artist place like this to help you remove bad credit. Read up on the laws and and you can send out your own letters.

This was written before the outcome of the case to keep the integrity of my review with been,…read morehowever, we got exactly what we hoped for. A dismissal! Louis is an ethical and thorough individual that you can trust. When looking for a lawyer my biggest concern was cost & trust. How do we know if this is someone that has our best interest in mind? I know I may not know you, but I hope you can believe me when I say that Louis is someone you can trust. He will tell you if this case is in your favor, if things aren't looking too good, and anything in between. He is extremely thorough in telling you about the many outcomes that can happen, your options, and the laws that may affect your case. And with all the information he gives you he charges things fairly. Louis truly has your best intentions at heart. One thing he told me was to not worry in between legal appearances. He understood that this case could change my life, but he wanted me to keep me calm as we pushed through our case. Another big benefit of Louis is that he has an extensive network of the best professionals I could've asked for. He had me connected to other legal counsel and expert witnesses that truly pushed through my unjust persecution of careless driving. If you are looking for someone you can trust Louis is your guy.

I hired Louis Underbakke to help me fight a careless driving ticket, which he successfully got…read moredismissed by the court. Louis was incredibly communicative and helpful throughout the process, making sure I understood everything and that all my questions were answered. The quality research and preparation that he and his team did were instrumental in getting my case dismissed.

I needed someone who could help me iron out my taxes. It was Benjamin Herrera who helped me…read more Thank God for him! So patient helping me. Answerd my question before I could ask one. I felt human, not a number or drone. The value of his work is nothing but top notch. I would have given him 10 stars. He was HUMAN, but professional. Thanks again Ben.

Ronnie you rotten fruit , told me he going to send a letter to irs take my house because I wanted…read moreto wait tell November to pay additional 10000 . Telemarketing pressure with power of attorney. Bully pressure to take loan. Scam alert

Beware! Just called on a letter I received to see if they are legit. The woman who answered…read moredidn't even answer "Pinnacle One Funding"!! First reason to be skeptical. She was highly unprofessional and had a rude tone to her voice. Not completely rude--but like I was bothering her. Second reason to be skeptical. She could not pronounce my name correctly. It is a simple name--Kathleen. Third reason to be skeptical. Only in business for one year-with no reviews. 4th reason to be skeptical. Not a BBB member. 5th reason to be skeptical. I informed them I would not be interested in doing business with them just based on how they answered the phone!

When I got in touch they were transparent with everything they were going to do. they went above…read moreand beyond and i cant be happier with the results I received. definitely would recommend to anyone

One of my family members got caught in a scam. The scammers used his credit card and charge an…read moreexcessive amount. It was looking bleak but Michael Noyes saw the case through to the end and to our amazement, we won. If you find yourself in a similar situation, do not delay any longer, no matter how hopeless your situation appears.

Throughout the past 15 years, Michael has helped me with a post-divorce bankruptcy and more…read moreimportantly with dealing with IRS. Having someone who not only believes in you but will then spend the effort to defend and support you is why I chose Michael Noyes to help me again.

0 stars. Absolutely horrible customer service , employees…read moreare beyond rude and not helpful! Every time I call I am passed around or told that the rep helping me is unavailable. Definitely not the experience I have had in the past. This branch has really gone downhill over the years. Very disappointing.

The communication practices of this branch are inefficient at best. They fail to convey basic…read moreinformation, such as notifying clients when they are busy or need to schedule an appointment. Despite claiming they could not reach me, my phone never received any voicemails. Although they reportedly called several times, none of their representatives left a message. Additionally, I was informed that there was another individual waiting to close since the previous Friday, implying a backlog in their process. Their issues highlights poor management and is not a matter for clients to address. ***Jeremiah was pleasant and patient. So was the 800 number customer service

I've been a Westerra customer for years and years. They've been reliable, they don't charge too…read moremany fees, and their people are always pleasant. Today, I got to see how they deal with fraud. My debit card was declined twice in a row, even though I had money in my account. I called Westerra, and found out that there had been some odd charges to my card. I hadn't updated my phone number since I changed it a couple years ago. Oops. Anyway, they tried to call me, got the wrong number, and erred on the side of caution and turned my card off. Inconvenient, but it could have been much worse if someone had drained my account. I called Westerra to ask exactly what the heck had happened. The kind and patient customer service rep on the phone went over the weird charges and told me the credit union could mail a card. Then she said that if I needed money sooner, which I do, then I could go to a branch and get a new debit card printed. I went in, spoke to an equally kind and patient customer service rep inside the branch, got a card with no hassle, and filled out a dispute form. The form is with their fraud department now, and I should get my money back. Bonus: The card has a kitten on it. I'm having a bad day, being able to pick a card with a cute kitty gave me a much-needed smile.

I have an auto loan through westerra. there's an online platform to make payments, but it takes…read moresometimes 5+ days to post so that's 5 days that interest is accruing after I already paid. after several payments I realize I can go into the branch and my payment posts immediately. I didnt have the time today to go in so I decided to call and see if I could make the payment over the phone. the women on the other end verifies me 5 ways to Sunday and than gives me some information, half of it wrong. she says the interest doesn't keep accruing but I literally saw it happen and did my research. she did not listen to me and kept giving me information that wasn't relevant and finally I was just too frustrated to waste more of my time just trying to make a payment. she was so unhelpful and I really think yall need to listen to your customers to understand. I think giving your customers misinformation is really shady and the ways to make payments are deliberately convoluted and set up to make you more money off of me, for no reason. I will never work with Westerra again after these experiences and I hope to refinance and get out of this arrangement asap.