I ordered some seeds and live plants online for my farm on 2nd August. Credit card debited and order sent next day. It is now 10 days on and still no delivery. My order, made and paid in good faith will now include dead plants. I have tried to contact Australia Post but all I get is "wait please we have demands due to covid".
Why does Greenpatch use Australia Post to ship live plants? I've ordered dog food only recently from NSW and received it in 3days.
Bad customer service to take my money and then knowingly send goods using the most fallible (and cheapest) delivery method available and then deny any responsibility. read more