I was a patient of this dental practice for several years, and I never imagined that I would…read moreeventually have to write a review like this. Over the years, one of the biggest concerns I noticed was the frequent change of dentists. My treatment passed from one dentist to another, and unfortunately, when a serious problem eventually developed, that lack of continuity became extremely important. When I was treated by Dr. Sardora, I specifically discussed my concerns about what would happen if there were problems after the treatment. At the time, I was reassured that they would take good care of me if anything happened afterward. That reassurance was one of the reasons I trusted the practice and moved forward with significant dental work, including a dental bridge. Unfortunately, when problems later developed and Dr. Lee was handling my case, the response was completely different. I was told that the work was beyond a one-year warranty period and that the office would not be responsible for it. I was honestly shocked by that response. This was not a small or temporary dental procedure. This was a dental bridge. Even my dental insurance generally only covers replacement of this type of major restorative work after a much longer interval, yet I was being told that after just over a year, the practice no longer considered itself responsible for addressing the problem. What makes this experience even more upsetting is what I am dealing with now. Because of the complexity of the existing dental work and the problems that need to be corrected, I am now having an extremely difficult time finding another dentist willing to take over my case. I have been left searching for someone who is willing and qualified to deal with the situation and determine how my teeth can be properly restored. For me, this is much bigger than whether a dental office technically offers a one-year "warranty." My concern is about continuity of care and accountability. Patients undergoing major restorative treatment should understand what happens if the dentist who performed the work leaves the practice, who takes responsibility for follow-up care, and what the practice will do if serious problems develop later. After being a patient here for years, trusting the practice through multiple changes of dentists, and relying on the reassurance I was originally given, I found the way my situation was ultimately handled extremely disappointing and unacceptable. The situation became serious enough that I filed a formal complaint with the Pennsylvania Department of State regarding my experience. I am sharing this review because I genuinely wish I had understood these issues before agreeing to major dental work here. If you are considering crowns, bridges, implants, or other extensive restorative treatment at this practice, I strongly recommend getting a second opinion and asking--in writing--exactly who will be responsible for your care if complications develop after treatment or if your treating dentist leaves the practice. Unfortunately, I am now the one left trying to find another doctor willing to help fix a very complicated dental situation.

I left this office feeling frustrated, confused, and frankly, very disappointed. I came in for a…read moredental procedure, only to have Dr. Lee tell me that the treatment will most likely not be effective and that I would likely need a crown instead. I asked why we weren't just proceeding with the crown if that was the more reliable option, but rather than clearly addressing my concern, the dentist kept repeating himself without actually answering my question. As I attempted to clarify my concerns, namely, that I didn't want to pay for two procedures if a crown was ultimately necessary, I felt dismissed. I even said it felt like I was being gaslit because my questions were not being answered directly. Only then did he explain that he was confident in the treatment plan and had only been presenting a "what if" scenario. I appreciated the clarification and told him I understood, and he apologized for the earlier confusion. He then numbed my mouth with a lidocaine injection and left the room. A few minutes later, the office manager came in to tell me the dentist would not be performing the treatment due to what they considered "hostile language." I was completely shocked. I had asked valid questions about my care and tried to understand my options, this should never be labeled as hostile behavior. What's even more upsetting is that they numbed me before informing me they wouldn't continue with treatment. That felt both unprofessional and unnecessary. I will not be returning to this office. Patients have every right to ask questions and seek clarity about their treatment plans. If a provider cannot handle that, it may be time to re-evaluate their approach to patient care.

We went to this Office on August 25. I was overcharged for 12 sealant ($65 per tooth) on 2 of my…read morekids' teeth. First issue is that I never approved sealant and the second issue is that I took the kids to another dentist afterwards to check the work and unfortunately there were only four teeth with remnant of sealant and nothing else. Sealant usually last for years if they were placed in the first place. If this is not highway robbery I don't know what is. If I tell you I was taken advantage of that would be an understatement. It's sad to see a supposedly professional office Fraudulently charged clients for work that has not been rendered. I had to get the sealant thrdone at another dentist. Also charged me for x-rays for my wife that they have never provided me copy of even though I specifically asked them for copy of all x-rays.

This review is for administrative reasons only. The regular dental checkup that I had was as good…read moreas could be, very helpful and efficient. The administrative experience was very poor. First of all, I asked if my insurance would cover my regular dental checkup and was told it would. I in fact discovered after the fact that this office was out of network, which led me to incur personal expenses out of pocket. As these are almost always avoidable, I found this very disappointing. Second, I was given an XRay without being warned of the possibility that I would have to pay out of pocket for it. Apparently the XRay that was provided was a special type of XRay that is only covered for me once every few years, while a normal XRay would have been covered. I'm disappointed that I was not informed about this, as it would have saved me literally hundreds of dollars. Third, I discovered that the office never filed a claim with my insurance provider, meaning I wasn't going to receive even a partial reimbursement from my insurance. It wasn't until 7 weeks later when I inquired about the status of my case that the admins at Omene filed this claim. The dental practice itself seems to be high quality but given that I've never had so many problems on the administrative side before, I felt that this was a fair score.

The staff is wonderful, the Doctor is patient, compassionate and extremely skilled. The office…read moreitself is clean, nicely decorated, and filled with well tended houseplants. The window shades in the office are designed so a patient can see the sky while sitting in the exam chair which I find extremely calming and a far cry from the claustrophobic dentist offices I have frequented in the past. I have had my husband switch his dentist and have told many people about my positive experiences here. Keep up the good work Blooming Smiles!!

SWITCH DENTISTS NOW. A graduate of Temple Dental University (whom I give mad props to also!) the…read moredentist is kind and knowledgeable. As she checked my WHOLE MOUTH she told me what she was doing, so I felt more informed of my visit, not that she was just poking and prodding at me. I got the best cleaning of my life by the talkative, sweet hygienist. Get past the receptionist, who seems like she is all business, but still professional, and everyone is AWESOME.

I was a patient at their old Lansdowne location with Dr. B and then went to the new Aldan location…read moreONCE in 2021 before transferring to another practice. In 2023 (2 years after service) I started receiving the same bill through the mail and via text for that ONE TIME I came to this location for routine service that should have been covered by insurance. After calling several times I've gotten inconsistent explanations or lack of explanations of why it was supposedly denied by my insurance, then this year someone at some point said it wasn't submitted correctly and they'd try again. After that I started getting mail from my dental insurance company at the time of service stating that this dental practice failed to file the claim in time (90 days), which is why it was denied. Then I started getting mail and texts from this practice that my outstanding balance was adjusted and INCREASED even though no additional services were rendered. This negative review is 100% a reflection of their administrative staff and unprofessional billing practices rather than the dentist I saw. They have not been able to give me an explanation or acknowledge that they have made multiple mistakes along the way. It is now the end of 2024 and this is still not resolved 3 years later. Stay away from this practice!

I hate the dentist but this place is always fun to go to staff is funny to talk too and the dental…read morework course I'm pleased with as well

I have been a patient in this office for quite a few years. Back in 2023 the dentist there said I…read moreneeded to replace an old crown, which I had done there. I had cleaning every 6 months or a yearly, I had X-rays when they said I was due. No one said I had a cavity or any issue with my teeth. In 2026 I was there for a routine cleaning and when the dentist came in, he said I needed to replace that same crown. I asked him why? it's not that old? He said it's not fitting correctly. I called the office and asked them to send me the x-rays. I told her my problem and she suggested I have a consultation with the owner, which I did a couple days later after that cleaning. He said I have a cavity under that crown. I asked why didn't your dentist tell me that, I was just here a couple days ago. He said he will talk to him. I question if I have a cavity there, I really do! The office called me and said the the owner would discount a price of a new crown and charge $420. He did not take responsibility that the crown was not put in properly in 2023. It was nothing I did or didn't do. When I got home I spoke to my husband, who is a retired dentist, he looked at the x-rays and said if I have a cavity there it is likely due to the open margin of the crown. He said it was not seated correctly. My insurance will not pay for a crown that is 3 years old. I would not go back to that office now even he said he will replace it at no charge. One doc said nothing about a cavity, two days later another doc said I have a cavity!! I lost my trust in them. I rather pay elsewhere and have it done correctly. They lost me and my uncle as patients.

It seems I've been not accepted as a patient after as the receptionist who answered the phone said,…read more" cancelled 10 appointments". Would that be starting Jan this year? :) Never happened to be where office actually keeps account of missed appointments no denied service. It's good thing I haven't taken my elderly mother and recommend this place to other family members, friends, work and community Just waiting for my recent panoramic x-rays to be sent to me. There are plenty of new dentist facility. The plus to my short experience was dentist " had good bedside manner" and dental hygenist but prefer someone more experience. And didn't offer any monthly treatment plan and I think the only office which doesn't offer in office payment plans ( as many do with extensive dental treatment) not talking about 3rd parties like care credit. I would recommend anyone needing treatment going elsewhere again too many dentists every area in state.

I have been a long-time patient of Team Dental. Dr. Jaffari and his staff have been nothing short…read moreof excellent over the years. The doc is gentle on the teeth and firm in his guidance. And each time I visit, I find the team has expanded their offerings. Most recently, adding treatment for MSE to their repertoire.

Let me tell my story today at Team Dental. I scheduled my appointment for 3h30pm for an emergency…read more(I had my crown lose in front of my mouth, I am bleeding with pus in my mouth so I worried about infection). I got there 10 minutes early to get ready for my appointment. They called me in around 3h40 and went to the room and waited, waited till 4h15 or so when the doctor came in. No excuses about the delay, just plain and simple " please sit" (by the way, I sent my files from a previous appoitnment around 10 am today, so he could take a look). After back and forth communication, around 4h30 he said he needed to attend another patient while he was thinking about my case. All right....after 1h being there, it sounds fair right? Then around 20 minutes later he came in again and we came to a conclusion: I will have to wait a week to get my mold done. Then I asked him, do you think I can wait a week like these? He was silent.....anyway....Then we jumped to a fast solution and he said he would bring someone to give me price and so on....another 15 minutes and nobody came (even when I asked two times where was the person to give me pricing). I could hear the employees chatting in the hallway, but nobody came to speak with me. By 5h30 I decided to leave - 2h in the office and I left worse than I arrived. The office was pretty busy I must confess, but my experience was horrible. How would anyone like to stay 2h in the office with an emergency and leave empty handed to look for another dentist in the day after?

Everything from the first time calling till walking about was pleasant and relaxing about this…read moreoffice. I've never had a better dental experience. I'm so glad to have found this group !

I had gone to another dental office prior to Dr. Schwan's office. The other dental office had told…read moreme I had 5 cavities to be filled (which was a lie!!) and Dr. Schwan told me I had just 2 cavities. Dr. Schwan's office is great and the staff is very welcoming. I went there without insurance and with a dental plan. I liked their truthfullness as I know many dental offices try and get more out of their patients than what is needed. I would definitely recommend this to family and friends.

Staff, in each position - very knowledgeable and very open to being helpful. Whether you call on…read morethe phone, send an e-mail, or during a visit, there is a focus on the patient experience. Dentists and hygienists are technically top notch, and all are very good at explaining the clinical situation, patient options, etc. Also, they are very good at the science and art of general dentistry, i.e. no pain during procedures. Office staff know the processes regarding dental insurance - which is not something to take for granted; also, very accomodating on scheduling, re-scheduling and text messaging or e-mailing you appointment reminders/confirmation. I've been a patient at Welcome Dental for about 10 years; as is my wife.

I WOULD AVOID WELCOME DENTAL…read more I recently moved and my dentist was 40 minutes away. I called Welcome Dental and they accepted my insurance so I decided to give them a shot since they are close. I get there for my cleaning appointment and they recommend this 360 degree xray of your teeth. When I get my bill there are 3 charges for a total of $170. The insurance company paid them $170. So to me, it looked like the insurance company paid all charges. Welcome Dental said the amount due was $89. I called Welcome Dental and was told they did not list the 360 degree xray charges on the bill. When questioned why the $89 "amount due" was not reflected in the charges column, I was told a third party company does their billing and it must have been missed. Weird that it was "missed" in the charges column but they still sent me a bill. I have never been billed for a cleaning in my life. Why would they recommend the 360 degree peripheral xray and not mention that it may not be covered? Then I get into the exam room for my cleaning. The dentist tells me I have 2 cavities. I am 34 years old and have not had a cavity in 20 years. I felt very skeptical so after the appointment I called my normal dentist and scheduled an appointment. My original dentist looked at my teeth and said there were no cavities. Welcome Dental seems like a money grab in my experience. Would not recommend and will never be going there again.