The staff is indifferent to patients. No friendliness. Dr. Morrison did not listen and just…read moreprescribed a drug I can't take. He wanted a CT scan on one part of my body when I have major problems with other parts. I think he saw a cash cow no matter what is good for me. I didn't go back after the first time.

So very grateful to this clinic- I'm not from the area so I didn't have a primary care physician…read moreconsult with, so I stopped here for what I believed to be an infected bug bite on a Sunday. I waited for awhile which is normal for an urgent care especially since I wasn't experiencing any emergency symptoms and it was a Sunday where they have limited hours in a more rural area. The doctor saw me and had an immediate plan for action, awesome. Not so awesome was that they needed to drain a cyst on a very sensitive part of the body. She tries to tell me the litacain shot will hurt, but I truly I was not expecting how painful it would really be. The doctor lets me rest for a minute and then goes to grab a nurse to be in the room to hold my hand through the pain as they still had to give me more shots (she asked my permission first). TOTALLY unlike any experience I've had. I never knew I could be in so much pain from a shot that was supposed to numb me, but am so incredibly grateful to the doctor who brought in a nurse for support and for the nurse who sat with me. I did not get the doctors name, but Tamatha was the one who held my had through my tears and screams and she is an absolute angel. Before they began the shots again they let me call my mom who could not physically be there- the doctor explained what was going on to her for me since I couldn't speak through my pain and they were happy to leave her on speaker for me for the rest of the time I was there. I'm grateful for that because with the pain I was in I still don't remember a lot of what they said so my mom was able to be my ears and have an understanding of what was going on without physically being there. The nurse proceeded to stay right with me, held my hand and was very calming (even though I was in fact, absolutely hysterical). Both the doctor and nurse really went above and beyond to make me feel safe and as comfortable as possible. I felt very well cared for, one of the best places I've ever been in terms of bedside manner, especially in a painful and uncomfortable situation. The community is very lucky to have this place with this staff and I hope for their sake it continues. I certainly hope whoever runs this place realizes the staff they have is amazing and do everything they can to continue that way and keep these great doctors and nurses. BIG thank you to Tamatha and the doctor who's name I can't remember, your treatment has set my bar high for future care.