Horrible experience. I arrived early for my doctor appointment, as a new patient. As I checked…read moreand I realize I did not have my new insurance card. So I told him and she could just call Blue Cross and got all that when she processes the claim. She told me I could call myself! So I did and it took me about 10 minutes in the lobby to get that done. My appointment was 8:40 AM and now it was 845 as I walked up to the window to get her mine chance information. She immediately said "now you're late for your appointment we may not be able to see you today". About lost my effing mind. She checked with the doctor in the back and came right back to tell me "provider cannot see you today because you're late. You're going to need to reschedule." I told her, " I will not be rescheduling. I will seek healthcare somewhere else. You provided me about the worst customer service I've ever received. You could have told me that the doctor runs a tight schedule and advised me we could resolve the payment issue after my appointment, to avoid being late." Then left. What a joke for "care". That is part of healthcare isn't it? She couldn't give a shit. If that is how they treat patients up front, I can only imagine the lackadaisical care they provide in the back office. Not to mention if there's an issue with the claims process. Needless to say, I will be finding QUALITY medical care elsewhere! Avoid Prime Care Family Medicine in Neosho like the plague!

I've always had excellent care at Dr pendergrass's office . And been referred to excellent people…read moreif other problems occur . Highly recommend them if you need a doctor .

Medical on Main offers an easy 3 step process to getting your medical marijuana recommendation.read more

Amazing Flower selection ! and great customer service definitely recommend! They have some…read moreCrazy deals on Rosin !!

The staff are so helpful and friendly. Being an elderly woman i usually need their advice on…read moreseveral occasions

$700 cheaper than another local walk-in lab. The phlebotomist was very nice, kept the conversation…read moregoing (a must for me to stay distracted. I hate needles) and was probably the least painful blood draw I've ever had. Very pleasant experience. I would use them again.

Great prices for labwork when you either don't have insurance, or don't have a doctor's order…read more Results are back the next day. Way cheaper than dr office lab prices or hospital lab prices

I started seeing Dr. Roberts in April or May 2021 after years of no answers regarding my extreme…read morefatigue. I was given a full blood work panel & started making adjustments to my thyroid medication I had been taking for years. With my thyroid medication adjustment & going gluten free, I lost 40 pounds within 3 or 4 months & my chronic gut issues were resolving. He has truly helped me start feeling better. I'd HIGHLY recommend seeing Dr. Roberts!

If I could leave a negative star I would. I was told that…read moremy secondary insurance could not guarantee full payment of coinsurance so I have to pay $240, so I did even thought it bc they have NEVER not paid in full any balance. I called my secondary on way home and was told yes they would pay & not to worry. I called the office approx a mon thh later when I saw my secondary paid everything and even overpaid and was told I was NOT able to get my money back until they have a check in hand. I asked if I could bring in an EOB from bo thh insurances showing I owe NO copay & was told no, doesn't matter. To make a long story short, they are not truthful when collecting upfront costs (there is a difference bt a company stating we WON'T pay & we can't guarantee payment) & even if you have proof in hand you have to wait for them to bill your secondary (they took 25 days from the day the primary paid to send to the secondary) This office is dishonest, not willing to assist when you have a issue and patronizing when speaking to patients when there is a billing issue.-STAY AWAY & FIND SOMEONE ELSE!

Absolutely love the staff, sometimes it takes a while to get an appointment, but the ladies will…read morecall you promptly if there's a cancellation. Dentist went ahead and did an unscheduled filling so I wouldn't have to come back! I also appreciate that it's very close to home.

this place put my mom through hell... do not get dentures here. it's a ridiculous process.. after…read morealmost a year and the dentures getting lost in the mail, the dentist told her not to go back because their personalities clash. worst place ever.. i also had a bad experience with them as well... this place is a damn joke. even my fiance had trouble with them too and didn't order the right crown.. so id you dont want to get treated like shit.. dont go here. go to secure dentures and implants in owasso if you want to be treated right.

Husband has been using Smiles in Joplin for 5 years. Was very happy initially. Last year,…read moreeverything went downhill. Mischarged for a bridge, wouldn't discuss with us. This past weekend, a tooth broke, forcing the crown off, and causing pain. Called to see about getting in. Staff said they don't do emergencies, and wouldn't attempt to work him in for a month. He hung up on them, called another dentist, who will get him in on Wed. Smiles refused to take a half payment last year when he offered to pay something until the insurance reviewed a poorly written letter. Stated it messed up their billing. Ok, well, now you're getting payments due to your staffs inability to work with us

Best place in town to go to! They are very friendly and very welcoming! I had no stress and anxiety…read morethere and they made sure I was completely comfortable and at ease! I highly recommend them ! Everyone was great !