Four Seasons Pet Care We are great fans of Steve and this…read morebusiness. I originally found them through an internet search in looking for someone to take care of our cats while we were out of town. I filed out the online information request and soon after received a call from Steve. He was very helpful in describing the services he provides, and I had an immediate feeling that this was going to work for well us. We set up the dates for the service and a Meet and Greet date a few weeks prior to the trip. All the communications were easy and timely. Steve came by our house for the Meet and Greet and we had a great conversation about all the aspects of what he would provide, which was more than just feeding and looking after the cats. He also met the cats, and we could tell right away that he has the personality that knew how to deal with skittish cats, which one of ours is. Steve's first visit was later in the day on the day we left on our trip. He did a check in with us through a text including photos of the cats. After the first day he visited both in the morning and evening. During the second days visits he texted us both in the morning and evening with short notes and photos. This was all very reassuring to us and greatly appreciated. When we returned all at the house was great and the cats were doing well. We let Steve know we were back. A few days later he came by to drop off the keys. Steve is GREAT. We will use the service again and highly recommend it. Thank you, Steve.

I used Steve's services for the first time last week. When I returned from my trip, my cats were…read morehappy and well-fed. I knew they had been well cared for since they acted as if I had never been gone at all. I would recommend Steve to anyone who needs pet care.

Animal Inn is a top notch kennel providing all facets of animal care including daycare, boarding,…read moregrooming, and training. Everyone on the staff is kind and caring and has your pets best interest at heart. We would highly recommend them! Harry and Berdie's parents

We've left our little ones with Animal Inn Pet Resort and Spa several times now. I can't give them…read moreenough stars! They have taken tremendous care of our dogs. I really appreciate that they require proof of fecal and vaccinations in their effort to provide the most healthy stay possible for the animals being boarded their. One of our dogs is on a boatload of very critical medications for pain relief and inflammation for a very bad back problem that surgery did not correct. The staff there are very conscientious about giving meds and making sure that food is offered in the correct amount. This last stay the staff kept in close touch with me because one of our pups decided not to eat very well. I can't begin to say how much I appreciate their communication with me about my dog's welfare while staying at the kennel. I also love that they have a variety of different kinds of kennels (if you can call them that!). My dogs stay in a suite with a bed, couch, TV and classical music to help calm them. Just fabulous!! I love getting the photo updates and the reports on how they are doing while I am away. I appreciate that, depending on your dog, they can participate in group play or have playtime all to themselves if they aren't a big fan of party time. (My dogs don't play well with others! LOL). The Resort offers activities such as brain games to help the dogs pass the time. My dogs love it! Each time I have picked up my dogs they are happy, clean, and healthy. Staff there are friendly and seem to care about the dogs left in their care. Expect to pay more for this level of service! And don't complain about the cost! Dogs are family. It's worth every penny to know my dogs are being loved on, cared for and pampered while I am away.

Highly recommend. My dog was a 4 month old puppy when we signed her up and she was very anxious…read more They were patient and accommodating with my dog during the onboarding process. We initially took my dog in for an intake assessment on Monday and my dog was very overwhelmed (they are very busy during the weekdays). They recommended I bring her in on a Sunday which was less busy so she can get used to the environment and being around other dogs in a smaller setting. Very much appreciated because my dog did great and now can attend daycare and socialize with other dogs as she grows and develops. I love that I can check in on my dog via webcam from at home also! It's fun to tune in to see what she's up to through out the day and all the puppy friends she's making! Their website and app is very user friendly and professional. Easy to make appointments on my phone! Drop off and pick up is also quick and easy. I'm usually in and out in less than 5 minutes. They have events through out the month also so you can plan ahead for things like Easter Egg Hunt! The employees are mostly friendly and usually college aged (if not younger).

They treat the dogs like family. My dog comes home relaxed and tired in a good way! Pick up and…read moredrop off is super easy.

We've recently started taking our dog, Bella, here. First of all, the facility is MASSIVE. They…read morehave 9 spaces total, several outside (I want to say 2-3?) and the indoor spaces are made for different size dogs and energy levels. The facility itself is very clean, brightly light and spacious. The staff are also very friendly and kind! I appreciate how they can give me specific info. A note: they don't do early drop off or late pick up (but the hours are excellent and I've dropped off my dog at 6:30 and picked her up 11 hours later) for daily doggy daycare. Highly recommend!

Our dog has been to paws unleashed twice now and loves it. The staff is so nice and good with the…read moreanimals. Our dog comes home tired from playing. Fair price for all they do. I am just updating this review. Our dog Mollie spent the night and came home tired and happy. She looked great and I think she wants to go back. Staff is so good with her.

Our dog simply adores Laura. He waits for her and is excited and openly affectionate with her…read more Laura is punctual, reliable, and great at addressing behavioral problems with patience and forbearance. She is great at teaching him.

From the owner: Complying with your employer's return-to-office (RTO) mandate? Temporarily sidelined by an…read moreillness/injury/medical procedure? Or maybe you're just planning a trip and don’t want to board your pet? We offer affordable dog walking, pet sitting, and drop-ins (for cats and other animals, too!). Choose Best in Class Pet Care for compassionate care in the comfort of your home.

UPDATE (9/24/2024): I had a good chat with the owner and it sounds like changes are being made to…read moreaddress the phone, tech, and work culture issues. The situation was described to me as the perfect storm. I'm glad to hear that my unfortunate experience might help others after helping to identify things that weren't working. Again, my dogs were well-cared for thankfully. ORIGINAL POST: Poor service, poor communication, and concerning practices. *This was my experience as a first (and last) time customer. My dogs seemed ok but I was not impressed.* NOTES: - Only one person is vaguely trained in the computer system (new as of 9/2024) - I was almost charged double because of the lack of system training. - The Sunday pick-up window ends BEFORE 11am. - There is no way to contact anyone outside of "business hours". - The manager does not have access to all dogs (from how it sounded. I was told upon pickup that the manager conveniently came back from out of town at the exact same time and didn't have keys on her). PRO - accepts last minute reservations - reasonably priced (if not charged twice) MY EXPERIENCE I had a last-minute trip come up, so I was grateful that I could get my dogs into boarding from Friday afternoon to Sunday morning. I received a call the day before drop-off to confirm our reservation. Check-in was when things began going downhill. Apparently there is a new computer system, so my dogs were not on the same invoice and I was informed that my card would need to be run twice to make sure both invoices received payment. Slightly inconvenient but whatever. Until I was informed that I would be charged for 2 dogs and 2 nights twice, doubling my payment. It took 3 people explaining that ($43+$39) for 2 nights charged twice was $300+, not $175 total. We had to completely redo the reservation before everything was settled. The worst part of this experience was the pickup. I was told to pick up between 10-11am. I hit traffic on my drive and pulled into the empty lot at exactly 11am. I got out of my car after rearranging luggage at 11:01am. I checked all doors to find them locked with no one inside or on the property and proceeded to call the website number to leave 3 separate messages at 11:03, 11:05, and 11:09am. THERE IS NO AFTER HOURS LINE AVAILABLE. The only person I could find on the property was a handyman who proceeded to call the manager. When the manager arrived around 11:15am, I was told that everyone is on break and no one would be back for a few hours (3pm was the earliest time when people would be back in the office based on what the manager told me), so I had to come back at 5pm. According to the manager it was my responsibility to call and ask them to stay "late" even though I was not told that this was the case during check-in. When the manager asked which dogs I was picking up, she immediately responded with, "Yeah, I don't have the keys to their kennel." I have boarded my dogs in Indiana, Missouri, New Mexico, Arizona, Colorado, California, and Nevada. I have never been told that it has been my responsibility to make sure that I call to make sure workers are available during "open hours". Nor have I been told that the manager didn't have access to my dogs. That concerns me when my dogs have no one with them and the two people I could find don't have access to them. I understand that I arrived at the end of the pick-up window. I was more disappointed by the fact that I had informed them of my pick-up time, did not receive a call about changing that time, and there was no humanly way possible for the entire place to be locked up and vacated by 11am while staying open during posted hours.

Michelle and the rest of the staff do a great job taking care of our dog, We have taken our dog…read morethere for 9 years now and he is always excited and happy to get there. The facility has a lot of space for the animals to exercise and the have indoor and outdoor options for the dogs to run and play around. Place has always been clean and they have been very flexible and accommodating of our needs. All overall we have gotten a positive and wonderful experience with them.

I no longer live in Minnesota, but my parents still do and still take their cats here. I grew up…read morewith cats, and every single one of my cats since the 1980s went here. Of the cats that have passed on, 3 of the 4 lived to be 18 years old or older. I have been to many a vet visit here with my mom to bring our cats here. When my first cat got cancer when she was 18 (and I was 8), They treated Wolf with respect and care as we gave her fluids in the upcoming month before my family had to make the difficult decision to relieve Wolf of her suffering. They took good care of Wolf from the time my mom started bringing her to them until her very last breath. I remember when we brought Wolf in for that, and I remember the staff was very sympathetic and let us have a private moment with wolf, and gave us time to sing her one last song and cry a little. When I was 9, we got Eric and Shelly, and they got all their kitten shots and were spayed and neutered there. Anytime they had any illnesses, we brought them in and they were taken care of. When Eric's best cat friend (Tess, who had purebred related illness) passed away when he was 17, Eric was really depressed, and shortly after he started losing a ton of weight. We brought him in and we were told he had kidney disease. Hudson Road Animal Hospital helped us treat Eric, and he ended up living another year and a half, before he quietly, and peacefully passed away during a nap in our home (though I was no longer living at home). Shelly was one of my favorite cats we ever had. She was the same age as Eric, but outlived him. Shelly barely ever had any health problems, in the Spring of 2015, she was also diagnosed with kidney disease. She was losing weight fast, and honestly, her test results were such that she shouldn't have lived maybe more than a month longer. My mom took Shelly in weekly for fluids and medicine for months. And Shelly miraculously got better. She was alive long enough that I was able to come home and see Shelly in person one more time in July. This September, sweet little Shelly had a stroke and started to lose mobility day-by-day. We brought her into Hudson Road Animal Hospital and they gave us that diagnosis. Even though they knew Shelly wouldn't live much longer, they took such good care of her during that visit, and were so understanding and sympathetic to my mom. Shelly passed away the next day in my parents home at the age of 20. The animal clinic sent us a sympathy card and even had paw prints of little Shelly taken before we had her cremated for us to keep. I loved all my childhood pets, and I wouldn't have trusted anyone else to care for them, and neither would my parents. I have so many childhood memories visiting this place to take my pets to the vet, and I know how well they treated my furry family members. My mom who has said the doctors here care more about the animals than most human doctors care about their human patients. While I no longer live in Minnesota with my parents, they recently got two new kittens since Shelly's passing, and I was lucky enough to take them to a grooming visit over Christmas. The staff is still wonderful and caring, and during the grooming visit, they made the cutest Christmas cards from the kittens with a paw print from each kitten on their own card. Thank you for taking care of our many cats over the years. Many of our cats were my best friends growing up and I appreciate that they had such good doctors.

always have excellent service. Staff is very friendly. Can get tough to get an appointment but they…read moredo reach out ahead of time to get you one. Been with them for a few years now and have no issues

First time boarding our puppy. I am so thankful for Rio Gran and their flexibility for a pretty…read morelast minute booking to board louie before my wedding. The staff went above and beyond washing his paws off before we picked him up. We know he was well loved as he fell asleep sitting up on the card ride home and every nap after that he was running in his sleep. Louie says thank you!

This is a mixed review. We adopted a dog from a shelter and I wanted him to have training. I called…read moreand spoke to someone on the phone and enrolled him in beginner basic obedience. Called and paid over the phone and emailed Vax records. The night of the first class. My dog growled and barked at other dogs and was pulling as I restrained him. The worker sprayed him. More dogs arrived and same issue. We only had him 2 weeks. The trainer said our dog is not a good fit and we could call and get a refund and do private lessons. I cried driving back home thinking either I am a failure or my dog is. They did handle this properly and discretely. I did get a refund.

Our dog, Indy loves this place. The staff is friendly and do a good job keeping the dogs in check…read more(including Indy who likes to jump on people). We've used them for daycare and overnight stays when traveling numerous times. Indy is always very excited when we bring her in and can't wait to go play w the other doggos. Haven't used their grooming services, but the daycare side is legit.

I had a very concerning and unprofessional experience here on October 19th. I dropped off my dog…read morearound 10:10 AM for her appointment with Cassandra. She initially quoted 1:30 PM, then stated it would take 3 hours, assuring me she would definitely be done by 2:00 PM (which worked as I had to pick up my daughter). Her demeanor felt off from the start, but I gave her the benefit of the doubt and left. At 10:22 AM--just 12 minutes after drop-off and right as I walked through my front door--Cassandra called me. She suddenly claimed she is a "slow groomer," was running behind with another dog still to finish, couldn't guarantee 2:00 PM, and stated it would take a full 3 hours from then because my dog is "big." My dog is established client with charts on file, so her size and coat were well known before booking. When I pointed out that it is completely unprofessional to take in a dog knowing you are already behind schedule, Cassandra abruptly refused service, stating "she didn't want to groom my dog." Between her erratic communication, backtracking on the timeline minutes after I walked out, and my dog's uncharacteristic reluctance at check-in, I did not feel my pet was safe in her care and went straight back to pick her up. The owner was not on-site, and while another employee promised the owner would call me, that follow-up never happened. Pet owners trust groomers with both their schedules and their pets' well-being; this salon failed on both counts. Would not recommend.

We've been going to Sue for years. She is a wonderful person…read more Her dog grooming (and boarding!!) services are excellent and inexpensive. Our dogs always come back looking beautiful, smelling sweet and are obviously loved while in Sue's care. If you are looking for a great groomer, Sue's the one to see.

Sues was doing our dogs when I was growing up. Now a dog of my own and I just happened to find her…read moreAGAIN. Still grooming dogs but a different location than she was yrs ago, I was so happy to find her abt 6 months ago. She's the BEST and just a really great lady. N my litl yorkie Thunder loves her too. Im actually trying to get a hold of her now to bring him in again to get all PERRRTY!!