After some service tech mishaps Bryan the manager met me the next day to go over everything and…read morepersonally installed the correct materials to fix the issues I had the same day. While Bryan was here he performed his own inspection and found an area I was unaware of. Thanks for the help and standing by your work!

I have tried to reach out for an answer to my questions about a check refund for a service I did…read morenot cancel. I am told that I would receive a call back but two weeks later there is no response. I've had their service for years even when once shorted product. Their communication and customer service skills are proving to be the worst of any company I've done business with. While companies generally want your business it seems they don't need mine.

A representative from Evo recently came by offering pest control services, and at first, it seemed…read morelike a great deal. However, he mentioned that Recon was being sold to Terminix, which I later found out was not true. I called and spoke with Alana at Recon, and she confirmed they have no plans to sell and remain 100% family-owned. Although I did sign up with Evo because of the services they offered, this misinformation gave me pause. After speaking with Alana, I was reminded how much I am valued and I value being able to reach a real person immediately when I call. It's also great having a local office I can visit in person. She also assured me that Recon plans to remain family-owned long-term and was willing to match the services at my current rate. That level of accessibility and transparency is important to me, and it makes a difference in who I choose to do business with. A little tip from Alana if you do sign up for a pest control service, you have three days as to cancel without penalties or owning anything. Only if they haven't provided the service. Nebraska State law Thank you Alana!

If a commissioned salesman comes to your property--RUN. I had to file an extensive complaint with…read morethe NE Attorney General's office. The Recon main management claimed not to know who the sales agent was, but in Recon's name, he unlawfully represented the contract, lied about the need for treating earwigs, bullied and coerced me to sign paperwork that I understood to be for a ONE TIME REPAIR to the eaves. It's the "Gotcha' Game" shake down where the paperwork was then used to tie me to services I never wanted. I already have a wonderful pest control service and I repeatedly made it clear that Recon was NOT to trespass on my property for the purposes of spraying toxic chemicals in the yard. I had a "NO SOLICITATION " sign on my door, but at the time, this sales person misrepresented himself by saying my son had sent him. My son, being in the trades, often swaps services with other tradespeople, so I felt I had to tread lightly. Well, I later discovered that salesperson used my name, opened a false contract in my name to substitute for the year-service agreement my son had accepted--except that sales person couldn't coerce my son into signing anything or giving his credit card to keep on file. . . . so he used my information. Worse yet--Recon extracted payments through withdrawals using a router number on a check. They did not have any legal authority to deduct automatice payments from my checking account. They didn't even have legal authority to trespass in the first place. They were forbidden to apply ANY chemicals to my yard, so by claiming to have done so is admitting to more trespassing and vandalism. If they so much as park along the curb of my house, I'm going to call the police--and you should, too.

Well, they seem to do good with rodents, but was very disappointed when they said they can't…read moreexterminate my crabs.

Professional, polite, spends the time to include educational information. Cares about his…read morecustomers and their property. Should I have a need, in the future, I will always call BLUE ROSE PEST CONTROL. I will also add that his receptionist is one of the nicest I have ever spoken with.

They didn't even call us back! I called again, & of course they were closed, but Curt assured me…read morethey would call the next day..No call!!! Go with Terminix!!! Orkin has no customer service

I recently moved into this house. The original fee for "evaluation" and first time service was…read morecharged on my card. I signed up for recurring monthly service, knowing how much that would cost, yet I somehow owe an amount that isnt the same. I also signed up for a wildlife management services and the job was NOT completed yet they charged my card $$$$$. I called NUMEROUS times to get the team back out here to address the raccoon as Christopher who sold me the package explained they may need to trap and remove before sealing things up. A few spots around the chimney need sealed. The original day they came to do the job, those guys didnt even know they needed to use a scope to look in the chimney. From that day on, my phone calls are not being returned, NO ONE has come back to FINISH the job. Wouldnt recommend. Filing a dispute with BBB and credit card company.

They are the only one to call me back and offer assistance. This company was the only one to care…read moreabout my bat problem.

Danny was so friendly and detailed when he did the inspection and shared his findings afterwards…read more I'm already relieved to have Genuine on the job. Trapping and sealing will take place within the week!

I had an early spray with Spidexx because of many ants in a rotten board on my deck and so far they…read moreare staying away, the team member was very great and friendly. I.ve been with Spidexx about year and a half and had no problems with the company.

From the owner: Spidexx Pest Control is your web of protection for your home. We specialize in safe and effective…read morecustom pest control solutions, including termite control, ant control, spider control, rodent control, general pest maintenance, mosquito treatments, bed bug extermination, cockroach control, wasp nest removal, Japanese beetle control, and vole control. Rest assured, our maintenance service comes with our Ultimate Protection guarantee and includes unlimited emergency treatments at no extra charge. With our exceptional 5-star approach to pest control, revel in a pest-free sanctuary for your home or business. Our team of professionals is dedicated to providing customized treatment plans, ensuring the optimal solution for your unique property, pest concerns, and budgetary requirements. Enjoy worry-free pest protection with Spidexx, as we safeguard your environment from unwanted intruders.

Trevor is amazing and really knows his bugs! It's great working with him. I do wish more sticky…read moretraps and ant bait stations were left for placing, so we didn't need to bother Trevor so often.

From the owner: Since 1932, Presto-X has been protecting homes and businesses in Lincoln with customized pest…read morecontrol solutions. The Lincoln district covers the Lincoln area and stretches north to Fremont and east to Nebraska City. The moderate springs, hot and humid summers in the midwestern United States cause high activity in ants, mosquitoes, and ticks. Our specialists are local, and know all of the variables that contribute to local pest activity. Our knowledge of the area can help diagnose any pest problem bugging you. Using an integrated approach, we address your entire property, focusing on pest prevention, removal and exclusion--all backed by our customer satisfaction guarantee! Our certified and licensed specialists effectively eliminate common pests, such as ticks, mosquitoes, bed bugs, ants, cockroaches, mice, rats, spiders, wasps, hornets, yellow-jackets, fleas, flies and more. We also offer eco-friendly solutions to give you peace of mind that your family, pets and home are protected. No matter what your pest problem may be, Presot-X has the solution. Let us help you today!

Couldn't recommend them more. Andy was wonderful to work with in the spring. He was very…read moreinformative. He just came back today! After the spring treatment I definitely noticed less little guys coming in to get away from the cold. He also treated outside which took care of the spring/summer ants. He was a recommendation to us and we're so thankful!

From the owner: Usher Pest Control has been providing pest control services, pest inspections, and indoor and…read moreoutdoor pest treatments to the Lincoln, NE area since 1941.